Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great devices and long lasting
on September 15, 2025
Posted by: Bloopoot
[This review was collected as part of a promotion.] Never picking another brand. Galaxy and Galaxy AI devices will always be my go to. Very reliable and has never let me down.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features
on September 15, 2025
Posted by: NUNU214
[This review was collected as part of a promotion.] I use my galaxy for streaming, taking photos of my family, screenshots of items I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product can be very slow
on September 15, 2025
Posted by: Ahhgoogoo
[This review was collected as part of a promotion.] Device can be very slow opening and closing apps (can freeze on rare cases). Lags a lot. Slow for playing games. Sometime has button delays.
Value
2
Response from Samsung USBy R&R, September 17, 2025
Hey there Ahhgoogoo, Thanks so much for your feedback on your Galaxy A16 5G! We truly appreciate you taking the time to share your thoughts. If some apps are unresponsive, don't worry, sometimes a little spring cleaning can solve the issue. You don't need to uninstall anything or reset your device. Try clearing the app's cache or data to remove any unwanted files or bugs. Your phone or tablet’s Device Care features are also useful for limiting background apps and extending battery life. If your device feels sluggish, regular maintenance, app updates, and cache clearing can help it run more smoothly. Check out the helpful online article linked below for step-by-step instructions on clearing cache, removing outdated data, and optimizing your device. The A16 5G provides reliable performance along with useful features for everyday use. Thanks again for choosing Samsung! Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not a Good phone for Adults....
on September 15, 2025
Posted by: Sjorsan
[This review was collected as part of a promotion.] Phone is not good a storage, very slow. Maybe good a new phone for a teenager. The AI is good but slow as well
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hey Sjorsan, Thank you for sharing your thoughts on your Galaxy A16 5G. We enjoy hearing from our customers and learning from their feedback. If you're experiencing slow response times, clearing the cache and running optimization through Device Care might help. Your device is designed with a responsive display and efficient multitasking capabilities. Please see the online article linked below for more tips on keeping your device running smoothly. Thanks again for being a Samsung customer. Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It's all good
on September 15, 2025
Posted by: Khgggggh
[This review was collected as part of a promotion.] It's all good I'm glad you doing well I hope you have a good day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like the style and features
on September 15, 2025
Posted by: Treasure
[This review was collected as part of a promotion.] I enjoy using my phone for personal use, business, college and fun. The screen is a nice size and clear. The settings are easy to use.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Ahoy Treasure, Thank you so much for sharing your experience with your Galaxy A16 5G! We're thrilled to hear that it helps you stay productive and entertained every day. The 6.7” Super AMOLED display really makes everything come to life, doesn't it? We're grateful you chose Samsung, and you are a part of our community. Thanks again for your kind words! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung A16: A Budget Phone
on September 15, 2025
Posted by: Meme05
[This review was collected as part of a promotion.] When I was in the market for a new phone, I had one main goal: find something that wouldn't break the bank but could still keep up with my busy life. After looking at dozens of options, the Samsung Galaxy A16 caught my eye, and I'm so glad it did. For its price, this phone is an absolute game-changer.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hi Meme05, Thanks so much for sharing your detailed experience with your Galaxy A16 5G! We're really happy to hear you're enjoying it. The processor is designed to handle the essentials like streaming, browsing, and staying connected smoothly. With its stunning 6.7″ Super AMOLED display and sleek 7.9 mm body, the Galaxy A16 5G truly stands out in style. We appreciate your review and hope you keep exploring all the great features of your Galaxy A16 5G. Enjoy every moment with it! Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks!
on September 15, 2025
Posted by: Txguy01
[This review was collected as part of a promotion.] Absolutely love the galaxy lineup. This one is highly affordable and comes with amazing specs for price.
Value
5
Written by a customer while visiting Samsung US