Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Samsung A16 5G Review
on July 28, 2025
Posted by: Fairy888
[This review was collected as part of a promotion.] The Samsung A16 5G Galaxy is a decent phone. After the system update to One UI 7.0, the phone seems to function more as a computer PC especially when connecting to a bluetooth remote device as it now functions as a mouse only. The simple page turner functions (up, down, left, right, center) don't work on the bluetooth remote like the previous systems. The Samsung Galaxy A16 5G seems to have become faster after the latest system update so that is good. The bluetooth seems to connect better now after the latest update.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hiya Fairy888,
Thanks so much for sharing how your Galaxy A16 5G is doing! It’s wonderful to hear that the latest update has made your phone perform better. We really hope you’re loving the new features in One UI 7.0 on your device. If you're curious to learn more about the updates, feel free to check out the online article, “Samsung One UI 7 on Galaxy phones and tablets.” We truly appreciate your review and thank you for choosing Samsung!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
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Thanks so much for sharing how your Galaxy A16 5G is doing! It’s wonderful to hear that the latest update has made your phone perform better. We really hope you’re loving the new features in One UI 7.0 on your device. If you're curious to learn more about the updates, feel free to check out the online article, “Samsung One UI 7 on Galaxy phones and tablets.” We truly appreciate your review and thank you for choosing Samsung!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I have always loved SAMSUNG PHONES GREAT QUAILTY
on July 28, 2025
Posted by: Kojack
[This review was collected as part of a promotion.] I love GALAXY ( AI ) I LOVE THE FEATURES, That it offers and you the necessary info that you are looking for, THANKS SAMSUNG FOR GREAT PRODUCTS .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is alright I guess
on July 28, 2025
Posted by: Namelessdoer
[This review was collected as part of a promotion.] This phone is really slow at doing things such as loading apps or exiting apps, honestly at loading anything or exiting anything. Also it keeps disconnecting from my watch even though it's still near it but that could also be the watch im not sure.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hello Namelessdoer,
Thank you for sharing your thoughts on your Galaxy A16 5G! It looks like a quick tune-up can help your device perform at its best. You can easily do this with the Device Care feature, which gives you a friendly overview of your battery, storage, and RAM. It also helps to automatically boost your phone or tablet's speed and efficiency. The Quick Optimization tool makes it simple to identify apps that drain too much battery, clears out unnecessary items, deletes unwanted files, scans for malware, and closes background apps. Just head to Settings, swipe to Device Care, tap Optimize Now, and you're all set! If you want to learn more about keeping your device running smoothly, check out the helpful online guide, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks again for your valuable feedback. We're so glad you chose Samsung for your mobile needs!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A16 5G! It looks like a quick tune-up can help your device perform at its best. You can easily do this with the Device Care feature, which gives you a friendly overview of your battery, storage, and RAM. It also helps to automatically boost your phone or tablet's speed and efficiency. The Quick Optimization tool makes it simple to identify apps that drain too much battery, clears out unnecessary items, deletes unwanted files, scans for malware, and closes background apps. Just head to Settings, swipe to Device Care, tap Optimize Now, and you're all set! If you want to learn more about keeping your device running smoothly, check out the helpful online guide, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks again for your valuable feedback. We're so glad you chose Samsung for your mobile needs!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product uncovers great features
on July 28, 2025
Posted by: Naa6525
[This review was collected as part of a promotion.] My phone always give me the opportunity to learn more thing. when I think there isn't much to do with this phone. it proves me wrong and I find very amazing features each day. simple put it really suits my needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and nice camera
on July 28, 2025
Posted by: DwH960
[This review was collected as part of a promotion.] I have used this phone for Netflix, Prime Video, Hulu, Disney, Pandora.
I have tried Galaxy AI. I use this phone for my Dexcom 7, I have to say for Health,Weather, Streaming, Games, so many things, this is the best phone I have purchased so far.
I have tried Galaxy AI. I use this phone for my Dexcom 7, I have to say for Health,Weather, Streaming, Games, so many things, this is the best phone I have purchased so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera and features avali
on July 28, 2025
Posted by: Lovely2bee
[This review was collected as part of a promotion.] Galaxy Al is a very important feature when in assistance needs. Great second help with whatever question you have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great screen an graphics are cool
on July 28, 2025
Posted by: Babyboo
[This review was collected as part of a promotion.] But my battery won't hold a charge,&everytime i barely tap my phone it just shuts off on me completely other then that the screen is good the graphics are good.
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hey Babyboo,
Your comments truly help us grow, and we're grateful for your time. The Galaxy really shines with features like the impressive 6.7-inch Super AMOLED display and a powerful 5000 mAh battery, which make it a favorite for many. If you find that your device is closing apps or shutting down unexpectedly, a quick software update might do the trick. To check for updates, just swipe down from the top right corner of your screen and tap the Settings icon. Then select "Software update" or "System updates," and tap "Download and install" or "Check for updates." If there's an update available, it will download automatically; simply tap "Download now" if prompted. Follow the on-screen instructions to complete the installation. If the issue continues after updating, please don't hesitate to contact our Samsung Support Team; they’ll be happy to help. Thank you so much for your review; we truly appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Your comments truly help us grow, and we're grateful for your time. The Galaxy really shines with features like the impressive 6.7-inch Super AMOLED display and a powerful 5000 mAh battery, which make it a favorite for many. If you find that your device is closing apps or shutting down unexpectedly, a quick software update might do the trick. To check for updates, just swipe down from the top right corner of your screen and tap the Settings icon. Then select "Software update" or "System updates," and tap "Download and install" or "Check for updates." If there's an update available, it will download automatically; simply tap "Download now" if prompted. Follow the on-screen instructions to complete the installation. If the issue continues after updating, please don't hesitate to contact our Samsung Support Team; they’ll be happy to help. Thank you so much for your review; we truly appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and great graphics
on July 28, 2025
Posted by: Ponygirl
[This review was collected as part of a promotion.] Galaxy AI confuses me. Sometimes it does the opposite of what I say or ask. This phone is awesome
Value
5
Written by a customer while visiting Samsung US