Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great budget phone
on July 28, 2025
Posted by: Jaybez
[This review was collected as part of a promotion.] Great budget phone. Grat cameras for the price fast phone. Galaxy ai is wonderful!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a excellent device and has the new update
on July 28, 2025
Posted by: Jejejdbdhsi
[This review was collected as part of a promotion.] It is an amazing device and even comes with galaxy ai that you can ask any question to and it has amazing features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 is great.
on July 28, 2025
Posted by: Sparks
[This review was collected as part of a promotion.] Galaxy A16 5G is a great phone.. the AI works great to help along when location of something is unknown.. there's lots of memory and doesn't take long to charge..and it's easy to transfer apps and contacts from previous or other galaxy phone so you don't have to manually put everything in again... love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's phones are great!
on July 28, 2025
Posted by: Shopper24
[This review was collected as part of a promotion.] I use my phone for everything. From do the supermarket, to job searching, to buy tickets to de zoo or theater and to use the metro app.
The phone (A16) it's really great and have space, also you can do everything in there, I'm serious, everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok. But runs really slow
on July 28, 2025
Posted by: Bratney1977
[This review was collected as part of a promotion.] I use Ai to write letters and affidavits and it is really amazing. But my samsung galaxy a16 5g is very slow and gets really hot especially when I have it on charger
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hey Bratney1977,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really happy to hear that you're able to stay productive and make the most of your device's smart features. If you notice your device slowing down during heavy use, try closing some background apps; it's a simple trick that can boost performance. And when charging, for the safest and most efficient results (yes, that matters!), please use an official Samsung charger to help reduce your phone getting warm during charging. We truly appreciate you reaching out and choosing Samsung as your trusted brand. Thanks again for being part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really happy to hear that you're able to stay productive and make the most of your device's smart features. If you notice your device slowing down during heavy use, try closing some background apps; it's a simple trick that can boost performance. And when charging, for the safest and most efficient results (yes, that matters!), please use an official Samsung charger to help reduce your phone getting warm during charging. We truly appreciate you reaching out and choosing Samsung as your trusted brand. Thanks again for being part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Tifflove
[This review was collected as part of a promotion.] My Gallery A16 is totally awesome. I like every feature about this device. I use it for everything. I play my games and enjoy the graphics that I experience with the games. I have ample amount of storage for my pictures,phone contacts and other stuff. I'm able to use my phone with ease and I can control how I use my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible I
on July 28, 2025
Posted by: frankiered80
[This review was collected as part of a promotion.] The Galaxy A16 is the worst phone I have ever had. It slow to respond to touch if it responds at all. It has to be restarted at least once a day every day. It is super slow and unreliable. The Galaxy AI is slow as well.
Value
1
Response from Samsung USBy R&R, August 6, 2025
Hello there frankiered80,
Thank you so much for sharing your feedback on the Galaxy A16 5G! We genuinely appreciate your support and input, which helps us continue to create devices that combine thoughtful design with smooth performance. With easy access to features like Device Care and regular software updates, we’re always working to serve you better. We're grateful to have you as part of our journey of innovation. Samsung: built for what’s next, together.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your feedback on the Galaxy A16 5G! We genuinely appreciate your support and input, which helps us continue to create devices that combine thoughtful design with smooth performance. With easy access to features like Device Care and regular software updates, we’re always working to serve you better. We're grateful to have you as part of our journey of innovation. Samsung: built for what’s next, together.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product takes great pictures
on July 28, 2025
Posted by: Showmehowto62
[This review was collected as part of a promotion.] I love the Galaxy AI features my product has. The internet is fast and secure, it helps keep up with my passwords. My pictures are very clear and sharp.
Value
4
Written by a customer while visiting Samsung US