Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
This device is in general built well and includes.
on July 28, 2025
Posted by: Ianisboss
[This review was collected as part of a promotion.] This device is the perfect size not too high or small. It runs quickly even with multiple apps opend. Overall it is a nice product with functional features for a better overall experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing update
on July 28, 2025
Posted by: IceCreamSundae111
[This review was collected as part of a promotion.] I love how the update for UI 7 looks on my phone. The features, the emojis, themes, and everything is so cool. Galaxy AI helps with a lot of things, and talking to it makes me feel like I'm speaking to a friend! I use my phone for multiple things (social media, playing games, etc), so the new things added to it helps me in so many ways while it looks great too! Highly recommend Samsung to everyone who wants to buy a new device or switch to a different phone brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing! Storage is amazing & fast!
on July 28, 2025
Posted by: Mickey420
[This review was collected as part of a promotion.] The galaxy AI On this phone is super helpful!!!!! Im able to find things easily without hours of research, it holds all my pictures and more of my kiddos, doesn't freeze or lag and honestly such a breeze to use a whole!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product woth features
on July 28, 2025
Posted by: Dubois617
[This review was collected as part of a promotion.] This device is sleek and fast with "Galaxy AI" making it so much easier to navigate through apps and devices just in general is a very convenient phone dor today's fast-paced times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Kinda wish it was a bit better
on July 28, 2025
Posted by: Lilredd
[This review was collected as part of a promotion.] My galaxy A16 glitches and freezes for a few seconds. Sometimes doesn't allow me to call out the first time and have to try for a second, sometimes a third. Pair of headphones ive used in all my last devices, would not stay connected to current phone. Trouble sending out texts.
Takes good quality photos. So that's a plus side. Haha
Im probably better off going back to my Revvl.
Im probably better off going back to my Revvl.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Personally my phone sucks I cant play games on it
on July 28, 2025
Posted by: Halfshell
[This review was collected as part of a promotion.] My galaxy a16 5g isn't to bad for social media, texting, and calling but it glitches out on videos or if I play games on it and if im out in the sun or on video it continuously restarts and overheats to the point I think its about to blow up but the camera quality and storage and some other qualities about the phone aren't to bad
Value
2
Response from Samsung USBy R&R, August 6, 2025
Hey there Halfshell,
Thanks so much for sharing your experience with the Galaxy A16 5G! It’s great to see you exploring all the performance tools and updates available. There are always new ways to enjoy your device even more. If you plan to do a lot of gaming or streaming, a quick optimization can really help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. This simple step will close any unnecessary background apps, giving your device a little extra boost. We truly appreciate your review and are happy to have you as part of our Samsung family. We’re always excited to push the boundaries of what’s possible. Thanks for being with us on this journey!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your experience with the Galaxy A16 5G! It’s great to see you exploring all the performance tools and updates available. There are always new ways to enjoy your device even more. If you plan to do a lot of gaming or streaming, a quick optimization can really help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. This simple step will close any unnecessary background apps, giving your device a little extra boost. We truly appreciate your review and are happy to have you as part of our Samsung family. We’re always excited to push the boundaries of what’s possible. Thanks for being with us on this journey!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Camera could be better
on July 28, 2025
Posted by: JustMe
[This review was collected as part of a promotion.] I use my phone internet shopping, playing games and social media and my only phone. I don't think the camera is that great. It could be better.
Mentioning Galaxy AI
Mentioning Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best!
on July 28, 2025
Posted by: MS2003
[This review was collected as part of a promotion.] I love how the phone keeps track and tells you when to restart so it uses t he best optimization possible. Galaxy AI helps me to learn new things about my phone and surroundings.
Value
4
Written by a customer while visiting Samsung US