Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
It tends to lag and freeze up at times
on July 28, 2025
Posted by: SeveredTies
[This review was collected as part of a promotion.] It's not a bad phone but it seems to have issues with the phone at times. I would gladly trade up for a different phone if possible.
Value
3
Response from Samsung USBy R&R, July 29, 2025
Howdy SeveredTies,
Thank you for sharing your Galaxy A16 5G. If you notice your device slowing down, consider optimizing it to enhance performance. Use the Device care feature to get an overview of your battery, storage, and RAM. You can also automatically optimize your device for better speed by enabling Quick optimization, which identifies apps draining battery, clears unnecessary memory, removes unneeded files, scans for malware, and closes background apps. The process is quick and straightforward: go to Settings, select Device care, tap Optimize now, and then tap Done. For more tips on keeping your device running smoothly, please follow the link below. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy A16 5G. If you notice your device slowing down, consider optimizing it to enhance performance. Use the Device care feature to get an overview of your battery, storage, and RAM. You can also automatically optimize your device for better speed by enabling Quick optimization, which identifies apps draining battery, clears unnecessary memory, removes unneeded files, scans for malware, and closes background apps. The process is quick and straightforward: go to Settings, select Device care, tap Optimize now, and then tap Done. For more tips on keeping your device running smoothly, please follow the link below. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16
on July 28, 2025
Posted by: Arango
[This review was collected as part of a promotion.] El Samsung Galaxy a 16 es un muy buen celular, con un buen desempeño y una buena relación calidad precio.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on July 28, 2025
Posted by: Rap4thewin
[This review was collected as part of a promotion.] Galaxy AI assistant is extremely helpful I use my device streaming casino games and live tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great brand
on July 28, 2025
Posted by: Love2browse
[This review was collected as part of a promotion.] I love samung galaxy phones. I use mine for seamless streaming, school and daily life. I use galaxy AI to ask questions on my phone to get quick answers from various sources. I would definitely recommend samsung galaxy for a reliable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is easy to navigate and has great featur
on July 28, 2025
Posted by: Nokama77
[This review was collected as part of a promotion.] I use my phone all the time. I feel naked without it. I feel that it is easy to use and has great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I need.
on July 28, 2025
Posted by: Goofy61
[This review was collected as part of a promotion.] The Gaxaly AI is extra special. I've always liked the Samsung Galaxy phones. This is my first 5G,I have only been able to get a 4G because I never had the money. I use my phone for Netflex watching movies,Facebook, I have my photos they mean a lot to me. Overall I just love my new Samsung Galaxy 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with A16
on July 28, 2025
Posted by: drlopez13
[This review was collected as part of a promotion.] I have been using the A16, I didn't but the galaxy fold like normally do. Big mistake, I have nothing but problems, freezing, getting hot and then shutting down. I try using AI , but it doesn't understand the commands I tell it. I don't know if it's just this phone or all A16's are garbage. This maybe my last Samsung.
Value
3
Response from Samsung USBy R&R, August 6, 2025
Thank you again for your input, drlopez13,
And thank you so much for sharing your experience with your Galaxy A16 5G! Your feedback truly helps us improve and create better technology. It's completely normal for your device to feel warm at times, like when charging, and rest assured, this doesn't impact its lifespan or performance. For helpful tips on keeping your device at the right temperature, take a look at the online article, “Keep your Galaxy device at its normal operating temperature.” Even though this model doesn’t have the full Galaxy AI rollout yet, it still offers many smart features to make your experience more enjoyable. We're grateful for your review and truly appreciate you choosing Samsung. Thank you again!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
And thank you so much for sharing your experience with your Galaxy A16 5G! Your feedback truly helps us improve and create better technology. It's completely normal for your device to feel warm at times, like when charging, and rest assured, this doesn't impact its lifespan or performance. For helpful tips on keeping your device at the right temperature, take a look at the online article, “Keep your Galaxy device at its normal operating temperature.” Even though this model doesn’t have the full Galaxy AI rollout yet, it still offers many smart features to make your experience more enjoyable. We're grateful for your review and truly appreciate you choosing Samsung. Thank you again!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone by far
on July 28, 2025
Posted by: 08292011
[This review was collected as part of a promotion.] I will only buy the Samsung Galaxy. I currently have the A12. I need to get a new phone because I'm running out of storage but unfortunately I cannot afford it at this time. Hoping to be able to get one in the next 6 months. I'm older woman so it's very easy to use. I really love that.
Value
5
Written by a customer while visiting Samsung US