Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Screen problems and very slow
on September 15, 2025
Posted by: Richert
[This review was collected as part of a promotion.] Great with minor issues phone issues used on a daily basis for work and home
Value
3
Response from Samsung USBy R&R, September 19, 2025
Good day Richert, We appreciate your detailed feedback on the Galaxy A16 5G. It’s clear you’ve been part of the Samsung family for many years, and that history makes your perspective highly valuable. While you mentioned challenges after updates, it’s also uplifting to hear recognition of the innovative tools and storage features. Your review emphasizes how important it is for Samsung to maintain both innovation and consistency across devices, especially for loyal users like you. Thank you for being part of the Galaxy journey. Your trust motivates Samsung to keep delivering meaningful innovation. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great starting phone.
on September 15, 2025
Posted by: GeneralFox93
[This review was collected as part of a promotion.] When my wife and I, got the Samsung Galaxy A16's everything ran a little slow and lagged. But after the updates and data transfer everything runs super smooth. A big help is the galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how fast my phone downloads aps. I love it.
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It works good for games, checking emails. Pretty much everything I want to do is good. I love taking pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A good phone. Hasn't slowed on me or given me any
on September 15, 2025
Posted by: Nomadic
[This review was collected as part of a promotion.] Works real well stream I ng and playing games. And the ai function is very informative
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products general software and 5g is fast.
on September 15, 2025
Posted by: Lovework
[This review was collected as part of a promotion.] This device really serves me well at work, either because the features here are better than others. I do use the fingerprint come in handy because it saves time on top of being in a work environment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 15, 2025
Posted by: TobeGalaxyA16
[This review was collected as part of a promotion.] I love my Galaxy A16. I use it for my business and personal affairs. The camera takes awesome pictures. The Galaxy A16 is not completed to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My A16 since the last 2 updates
on September 15, 2025
Posted by: RettaLea
[This review was collected as part of a promotion.] I got my A16 after my A20 lost its screen after I dropped it. I have had this phone since April of 2025. So still newish. After this last update to the phones system, my phone is a nightmare. The Home UI stops working for no reason. My apps stall/freeze til I have to hold down 2 buttons to get my device to restart. My camera has to have time to process the photos I take. Like I am very unhappy with all of those things happening. The reason I don't give a less rating is because the storage is great for me. Very fast at loading apps, the Galaxy AI is a great tool to have at ur finger tips. I have been a Samsung user for about 10 years now,Second Galaxy. This one is now my first disappointment. About ready to find a different phone that doesn't have this new system on it. I had even talked my husband into getting one before all this. He now hates his phone as well for same reasons.
Do better Samsung.
Do better Samsung.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Greetings RettaLea, Thank you for sharing your perspective on the Galaxy A16 5G. We recognize the importance of a mobile device that offers a seamless and dependable experience throughout the day. The A16 5G was engineered to strike a balance between accessibility and features such as extended battery life, innovative tools, and customizable One UI options. Although this specific model does not yet have the complete rollout of Galaxy AI, it nonetheless includes numerous intelligent features designed to enhance user experience. We value your feedback regarding speed and performance; these insights assist us in our ongoing efforts to refine the Galaxy ecosystem across various devices. To optimize your device’s performance, kindly ensure your software is current and allow your phone to complete its optimization process before intensive usage. This procedure will close background applications. Please refer to the provided link for guidance on enhancing your device’s performance. Your input is highly valued! We appreciate your contribution to the evolution of Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded My Expectations
on September 15, 2025
Posted by: KaylaCam88
[This review was collected as part of a promotion.] I was originally shopping and S Series phone, but I stumbled upon the A16 5g with galaxy AI and I decided to buy it. It has exceeded my expectations with the way the phone ran and worked. The galaxy Ai feature has been a very helpful and easy-to-use feature and I would most definitely recommend getting a device with the Ai feature to experience Samsung on a whole new level.
Value
5
Written by a customer while visiting Samsung US