Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: OkieTarheel
[This review was collected as part of a promotion.] Love the Galaxy AI features on this phone. Easily the best Galaxy product I've ever owned. Makes staying organized so easy and finding information online quick and painless. I easily give this phone 5 stars and have recommended it to several friends and colleagues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features on my phone it's good for lif
on July 28, 2025
Posted by: Love2spend
[This review was collected as part of a promotion.] My galaxy A16 is great for everyday life from the calendar I use to keep my appointments and the calculator I use for the grocery stores so I won't go over budget. I listen to my music and watch videos on my phone. I face time my family and friends with no interruptions what so ever and it's also good for watching movies, I have all my movie apps on here such as Hulu, Netflix and Paramount just to name a few .All I'm saying it's made for everyday life from entertainment to business, it's a great phone to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on July 28, 2025
Posted by: Cherry4picker
[This review was collected as part of a promotion.] Galaxy Al works very good on this A16 we are senior citizens in this phone it's easy to operate we always have used Galaxy thank you have a nice day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just an all around good phone for the price
on July 28, 2025
Posted by: Rgeschke
[This review was collected as part of a promotion.] Galaxy ai,works good slows down every now and then but overall decent phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow phone
on July 28, 2025
Posted by: Gaxaxya16
[This review was collected as part of a promotion.] Its very slow and even after updates and restarting it.
Value
2
Response from Samsung USBy R&R, July 29, 2025
Hello Gaxaxya16,
Thanks for sharing your thoughts on the Galaxy A16 5G! Whether you’re curious about power efficiency, display features, or user-friendly options, our devices offer plenty of built-in tools to help them perform at their best. If you’ve already updated your device but still notice occasional slowdowns, giving your phone a quick optimization can make a big difference. It’s a simple, fast way to boost performance by identifying battery-draining apps, clearing out unnecessary files, removing background apps, and scanning for malware. To do this, go to Settings, swipe to Device Care, tap ‘Optimize Now,’ and then hit Done. For more tips and troubleshooting help, check out the helpful online resource linked below. Thanks for being a part of the Galaxy community. Enjoy experiencing innovation with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G! Whether you’re curious about power efficiency, display features, or user-friendly options, our devices offer plenty of built-in tools to help them perform at their best. If you’ve already updated your device but still notice occasional slowdowns, giving your phone a quick optimization can make a big difference. It’s a simple, fast way to boost performance by identifying battery-draining apps, clearing out unnecessary files, removing background apps, and scanning for malware. To do this, go to Settings, swipe to Device Care, tap ‘Optimize Now,’ and then hit Done. For more tips and troubleshooting help, check out the helpful online resource linked below. Thanks for being a part of the Galaxy community. Enjoy experiencing innovation with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Galaxy A16 5G is great, just one problem...
on July 28, 2025
Posted by: DarlingDanielle
[This review was collected as part of a promotion.] My galaxy a16 5g is great, I love the updates on it. I miss the old messaging app a little bit, but im warming up to the Google messages app. It's got a great camera on it, and it's pretty easy to navigate. The Galaxy AI is a cool new feature too. The only issue I have is that my phone has run kinda slow ever since I've purchased it. It doesn't matter how many times I restart my phone for a faster performance, when it tells me too. My phone keeps having that issue, if I could figure out how to get my phone to stop doing that, I'd give it a solid 5 star rating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on July 28, 2025
Posted by: Twiztid817
[This review was collected as part of a promotion.] Phone doesn't complete calls sometimes and runs slow at times
Value
3
Response from Samsung USBy R&R, July 29, 2025
Hello there Twiztid817,
Thank you for checking out the Galaxy A16 5G! This device nicely combines style, functionality, and connectivity. Your experience might vary, and experimenting with your customization options can make the device feel even more personal and suited to your preferences and performance. Sometimes, it may take a bit longer to connect outgoing calls, which could be due to network bandwidth issues. A simple network reset can often help fix this. If you're still having trouble, don't hesitate to reach out to your carrier to check that you have a strong signal in your area. For more helpful information, you can visit the online article, “Issues with mobile network connection on Samsung phone or tablet,” linked below. We’re grateful to have you as part of the Samsung family and appreciate everything you do to make us bold.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for checking out the Galaxy A16 5G! This device nicely combines style, functionality, and connectivity. Your experience might vary, and experimenting with your customization options can make the device feel even more personal and suited to your preferences and performance. Sometimes, it may take a bit longer to connect outgoing calls, which could be due to network bandwidth issues. A simple network reset can often help fix this. If you're still having trouble, don't hesitate to reach out to your carrier to check that you have a strong signal in your area. For more helpful information, you can visit the online article, “Issues with mobile network connection on Samsung phone or tablet,” linked below. We’re grateful to have you as part of the Samsung family and appreciate everything you do to make us bold.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. Has cool features, easy to use
on July 28, 2025
Posted by: ClassicCars78
[This review was collected as part of a promotion.] I use my phone for playing games and social media only. Never use it to make phone calls hardly ever.. however, I do my wife a lot.
Value
5
Written by a customer while visiting Samsung US