Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Still learning device. Good overall
on September 15, 2025
Posted by: WishyWashy20
[This review was collected as part of a promotion.] reviewed device. Still unsure. security for device sharing is not secure enough. Still under review and learning device.
Value
3
Response from Samsung USBy R&R, September 18, 2025
Hi there WishyWashy20, Thanks so much for sharing your thoughts about your Galaxy A16 5G! We're happy to let you know that Knox Security is integrated directly into your device's hardware, helping to keep your important data like passwords, biometrics, and PINs safe and secure. You can feel confident knowing your device is well protected. If you ever have questions or just want to explore more about your device, our friendly Samsung Support Team is here to help. We truly appreciate your review and are grateful you chose Samsung! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall, A Good phone
on September 15, 2025
Posted by: Violet
[This review was collected as part of a promotion.] I used to own an S24 before I lost it. And to be honest; this Galaxy A16 is remarkable in how similar it is. I truly thought when getting this phone that I'd be disappointed with it; but I almost feel like I never lost the phone at all! The speed of the phone is excellent and abilities of the phone are amazing. Doing everything I loved on my S24 feels seamless and the same on this one. I couldn't be happier with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good at all
on September 15, 2025
Posted by: Chtissu
[This review was collected as part of a promotion.] I am not happy with the phone or the services provides I feel like the phone not worth the money that I put out for it the service is not that great as well
Value
1
Response from Samsung USBy R&R, September 19, 2025
Hey Chtissu, We appreciate your honest feedback on the Galaxy A16. This device was designed to deliver reliable everyday performance while offering Galaxy features that keep life organized and connected. While your experience suggests it didn’t fully align with your expectations, many find value in its balance of core functionality, design, and smart features to support your daily tasks. Each release helps us evolve further, building on feedback like yours to enhance what future Galaxy devices bring to our customers. Thank you for choosing to be a part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Keeps getting better.
on September 15, 2025
Posted by: Lovebug02
[This review was collected as part of a promotion.] Galaxy AI is the future best thing for Samsung since 5G and they keep improving their technology and have true interest in the future of communication
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome galaxy
on September 15, 2025
Posted by: LoveGalaxies
[This review was collected as part of a promotion.] Overall I like the a16 5g it runs smooth and I haven't had any issues with it the resolution is great I stream alot of movies and music and games and I haven't used it much but the galaxy AI seems to be a nice feature I look forward to learning more about it and using it more I usually like the s series more but the a16 makes the a series seem closer to the s series thank you Samsung keep making amazing galaxies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great durable device
on September 15, 2025
Posted by: SUP3RMAN505
[This review was collected as part of a promotion.] I use my Galaxy A16 for calls,Gaming,and social networking. I was hesitant to pay that much at first but I'm glad I did. I've dropped the phone off a 2nd story balcony and got one tiny crack in my screen. I love this device. Also the Galaxy AI is pretty cool u enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I Always liked Galaxy phones
on September 15, 2025
Posted by: 143Benessa
[This review was collected as part of a promotion.] The Galaxy A16 is pretty kool in all areas nut the only fault it has or at least my phone gets very hot and it does not function properly at times but other then that I like my Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice but I wish it had better hardware. It lags
on September 15, 2025
Posted by: Crys321
[This review was collected as part of a promotion.] The only complaint i have is the lagging. The Samsung themes are nice. It has a nicer interface that's easy to understand and use. I wish i could get good photos of objects far away too. The screen is also hard to see when brightness is up all of the way outside. Nicer speakers would be cool too. It's great for the cost! The cost wasn't too bad!
Value
5
Written by a customer while visiting Samsung US