Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
AMAZING SMARTPHONE!!
on July 28, 2025
Posted by: JackmanKnight
[This review was collected as part of a promotion.] I recently got a new Samsung Galaxy A16 5G and I LOVE IT SO MUCH! This phone is incredible compared to my previous Andorid phone. 10x better all the way around. Huge improvement. Less frustration in owning a smartphone.
I never had owned a Samsung phone before so I did not know what to expect. No disappointments or complaints at all. The phone powers up relatively fast, less than one minute, for sure, is easy to navigate, and is actually FUN to use. I like the innovative features of my new smartphone such as its sleek interface and agile design. I had no difficulty in setting up my phone by myself and transferring over my Google account and favorite apps, contacts, and or photos. I primarily use the smartphone to access the internet and check email andor text messages. The only downside, I spend hours on my new phone (not such a bad thing; though)...
Overall, an EXCELLENT AND SUPERIOR smartphone compared to others in its category. I highly recommend anyone to purchase the Samsung Galaxy A16 smartphone.
I definitely can see in the foreseeable future myself buying a Samsung smartphone again...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really enjoy the phone it works great
on July 28, 2025
Posted by: Zstep82
[This review was collected as part of a promotion.] I use my phone to watch Netflix and r he streaming is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on July 28, 2025
Posted by: Beccaboo
[This review was collected as part of a promotion.] My Samsung is a great phone. It has a lot of amazing features and is very durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has good updates
on July 28, 2025
Posted by: Jason82
[This review was collected as part of a promotion.] This device is great on streaming and playing games and playing movies
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product has caused many problems
on July 28, 2025
Posted by: Kelliegirl99
[This review was collected as part of a promotion.] The screen is defective and it has been since I got the phone
Value
1
Response from Samsung USBy R&R, August 1, 2025
Hey there Kelliegirl99,
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. If your device hasn’t been performing as you’d hoped, please remember that Samsung products are protected against manufacturing defects in material and workmanship during the 12-month limited warranty period specific to each device. We also offer an optional Samsung Care+ coverage for eligible devices, which provides extended protection and extra support. If you need more help with warranty options, our friendly Samsung Support Team is always here for you. We really appreciate you choosing Samsung and are happy to assist!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. If your device hasn’t been performing as you’d hoped, please remember that Samsung products are protected against manufacturing defects in material and workmanship during the 12-month limited warranty period specific to each device. We also offer an optional Samsung Care+ coverage for eligible devices, which provides extended protection and extra support. If you need more help with warranty options, our friendly Samsung Support Team is always here for you. We really appreciate you choosing Samsung and are happy to assist!
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Some times its buggy other then that great product
on July 28, 2025
Posted by: sdubsthereptillian
[This review was collected as part of a promotion.] some times the system acts up leaving me to wonder what's wrong with my phone it goes blank then screen black nothing happens then im wondering where is my escape to fix the issue
Value
3
Response from Samsung USBy R&R, July 29, 2025
Bonjour sdubsthereptillian,
Thank you so much for reviewing the Galaxy A16 5G! This device really combines style, functionality, and seamless connectivity. Everyone’s experience can be a bit unique, so exploring your customization options might help make your device even more perfect for you. Remember, checking for software updates can often fix current issues. To do that, go to your device’s Settings, then tap Software update or System updates. Next, tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, but sometimes you’ll need to tap Download now. For more helpful tips on making the most of your device, be sure to check out the online resource linked below. Thanks so much for being part of the Samsung family and helping us stay bold!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reviewing the Galaxy A16 5G! This device really combines style, functionality, and seamless connectivity. Everyone’s experience can be a bit unique, so exploring your customization options might help make your device even more perfect for you. Remember, checking for software updates can often fix current issues. To do that, go to your device’s Settings, then tap Software update or System updates. Next, tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, but sometimes you’ll need to tap Download now. For more helpful tips on making the most of your device, be sure to check out the online resource linked below. Thanks so much for being part of the Samsung family and helping us stay bold!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Device
on July 28, 2025
Posted by: RobG930
[This review was collected as part of a promotion.] Nice product and decently thin. Some phones are big and thick. Price was OK.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's slow to charge.
on July 28, 2025
Posted by: HellaHype
[This review was collected as part of a promotion.] It's really slow to charge. I'm talking 3 hours from 10%. You know, I might refer to Galaxy AI to help extend my battery life.
Value
4
Written by a customer while visiting Samsung US