Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This phone is the beez kneez love it
on July 27, 2025
Posted by: Dylan666spokane
[This review was collected as part of a promotion.] My samsung galaxy ai is very good the phone runs smooth long battery picture is very clear and sound is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's great soo far
on July 27, 2025
Posted by: Akberry907
[This review was collected as part of a promotion.] First of all I'm very new to device once I get learning more I can say how great this device is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price
on July 27, 2025
Posted by: King8juju
[This review was collected as part of a promotion.] I just bought a Samsung A1 5. The great phones very sturdy screen coverage and clarity are outstanding.
And all around great phone.The camera isn't very detaiand the gym and I a I works great with this phone.
And all around great phone.The camera isn't very detaiand the gym and I a I works great with this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone. Needs bigger keyboard for people
on July 27, 2025
Posted by: Love2play
[This review was collected as part of a promotion.] It's OK for texting but not for gaming or for streaming
Value
3
Response from Samsung USBy R&R, July 31, 2025
Greetings Love2play,
Thanks so much for sharing your thoughts about the Galaxy A16 5G! It’s equipped with wonderful features like a bright 6.7-inch Super AMOLED display, a smooth 90 Hz refresh rate, and a robust 5000 mAh battery to brighten up your day, especially while gaming. We truly appreciate you letting us know about the keyboard issue during gaming sessions, and we’re here to help. Many users have found that tweaking their keyboard settings can often resolve similar problems. Some apps and games also have their own keyboard options, so exploring those might help too, but adjusting your device’s settings could make a big difference. Be sure to check out the online guide linked below for easy steps to customize your keyboard. Every piece of feedback helps us get better, and your loyalty means a lot—your insights inspire us to continue improving and innovating.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts about the Galaxy A16 5G! It’s equipped with wonderful features like a bright 6.7-inch Super AMOLED display, a smooth 90 Hz refresh rate, and a robust 5000 mAh battery to brighten up your day, especially while gaming. We truly appreciate you letting us know about the keyboard issue during gaming sessions, and we’re here to help. Many users have found that tweaking their keyboard settings can often resolve similar problems. Some apps and games also have their own keyboard options, so exploring those might help too, but adjusting your device’s settings could make a big difference. Be sure to check out the online guide linked below for easy steps to customize your keyboard. Every piece of feedback helps us get better, and your loyalty means a lot—your insights inspire us to continue improving and innovating.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A16 is my favorite phone ever.
on July 27, 2025
Posted by: 111111111
[This review was collected as part of a promotion.] I love my new A16. Amazing value for all its features! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on July 27, 2025
Posted by: BEBE77
[This review was collected as part of a promotion.] It's a Great phone screen is strong i dropped it a few times an never cracked an i like the hardware
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I had to downsize from my galaxy s24+ to join t- m
on July 27, 2025
Posted by: Universelover
[This review was collected as part of a promotion.] I'm not in love with this phone. Too complicated and Too many glitches
Value
1
Response from Samsung USBy R&R, July 29, 2025
Ahoy Universelover,
Thanks for sharing your experience with the Galaxy A16 5G! It's exciting to see all the performance tools and new features that help you get the most out of your device. If you ever notice your Galaxy phone or tablet screen flickering or glitching, don’t worry, this can happen for a few reasons, like screen damage, outdated software, app conflicts, or some bugs. Just check out the online resource, “Screen flickering or glitching on Galaxy phone or tablet,” for helpful troubleshooting tips. You’ll find the link below. We’re thrilled to have you as part of our Galaxy family, constantly exploring new possibilities together at Samsung!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It's exciting to see all the performance tools and new features that help you get the most out of your device. If you ever notice your Galaxy phone or tablet screen flickering or glitching, don’t worry, this can happen for a few reasons, like screen damage, outdated software, app conflicts, or some bugs. Just check out the online resource, “Screen flickering or glitching on Galaxy phone or tablet,” for helpful troubleshooting tips. You’ll find the link below. We’re thrilled to have you as part of our Galaxy family, constantly exploring new possibilities together at Samsung!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing since slice bread!
on July 27, 2025
Posted by: SunnyDay023
[This review was collected as part of a promotion.] I love how encouraging my phone is. How helpful of reminding me of things it is. How much of a guiding voice it is through out my day, so to say. It's there first thing in the morning for my alarm clock. When that goes off, it starts my morning routine. Reminding me of things that are important for that day. The Samsung Health app reminds me all through out the day to stay hydrated and it even keeps track of how much fluid I've drink. It sets a goal for me each day for the amount of fluid I ingest, my intake of calories, it sets a goal for that, as well. The number of steps I take in a day, it keeps up with that too! When my day is over and it's time to crawl into bed, it starts my bedtime routine.. all in which are extremely helpful to me especially when I'm not the only person I have to keep up with. Speaking of kids, my phone has an option in the quick settings I can click on .. and it turns my phone into a "kids" phone. LIFE SAVER! Not to mention my Galaxy AI is a life saver too. I wouldn't be able to help my kids with homework nearly as much without it, that I do with it. I love the smart things app, where I have so much control over my other Samsung products in my home .. even things that aren't Samsung. It's just absolutely amazing to me, the amount of control, and personalization, and comfort, and how it never hesitates to load something, down to the amount of storage I have. It's all-in-all a fantastic phone. Just a Down right, Grade-A, masterpiece of its kind.
Value
5
Written by a customer while visiting Samsung US