Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great and fast, phone.
on July 20, 2025
Posted by: Lovinlif31
[This review was collected as part of a promotion.] I use YouTube music otw to work and at work, I use tubi TV for streaming, also I use the GPS alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A16 is so secure
on July 20, 2025
Posted by: CELLIANN
[This review was collected as part of a promotion.] I recently just got this phone and it was such a huge step up for the memory and with starting college with no laptop, it's been a godsend. I sure do appreciate that it acts like a little computer. I am very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is the highlight here.
on July 20, 2025
Posted by: BobbyTheRick
[This review was collected as part of a promotion.] Galaxy AI seamlessly integrates helpful features into Samsung phones, enhancing user experience and productivity. Key features like Circle to Search with Google allow users to easily find information by simply circling an object on their screen, while the Live Translate feature breaks down language barriers for both calls and in-person conversations. Other tools like Chat Assist and Note Assist streamline communication and organization by assisting with writing styles and automatically formatting notes. Furthermore, AI-powered photo editing and creative tools enable users to enhance their images with ease. While some features may require an internet connection, many operate on-device, safeguarding user privacy. The overall integration of these features into the phone's operating system, rather than as separate apps, has been praised for its practicality and lack of intrusiveness, setting a new standard for smartphone AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good at first but now slow
on July 20, 2025
Posted by: Yuhhhhh
[This review was collected as part of a promotion.] I use my phone as my personal phone, I got this phone a few months ago and itbwas great at first, good charging time, better than my old a14 5g but it got a software update and slowed down really bad. The keyboard sometimes glitches, it flashes up and down. The phone is just really slow sometimes.
Value
3
Response from Samsung USBy R&R, July 23, 2025
Hey Yuhhhhh,
Thanks so much for sharing your experience with your Galaxy A16 5G! If your phone feels a bit slow, it might just be a sign that it’s time for a quick software update. To do that, try swiping down from the top right corner of your screen with two fingers, then tap the Settings icon. Next, look for and tap on Software update or System updates; names can vary depending on your model. You might see options like Download and install, Check for system updates, or Check for software updates. If an update is available, it should start downloading automatically, but in some cases, you might need to tap 'Download now.' Once the download is complete, just follow the instructions on your screen to install the update. You can also check out the link below for more info about software updates. And if, after updating, you're still experiencing the same issue, don’t hesitate to reach out to our Samsung Support Team for extra help. We really appreciate having you as part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your experience with your Galaxy A16 5G! If your phone feels a bit slow, it might just be a sign that it’s time for a quick software update. To do that, try swiping down from the top right corner of your screen with two fingers, then tap the Settings icon. Next, look for and tap on Software update or System updates; names can vary depending on your model. You might see options like Download and install, Check for system updates, or Check for software updates. If an update is available, it should start downloading automatically, but in some cases, you might need to tap 'Download now.' Once the download is complete, just follow the instructions on your screen to install the update. You can also check out the link below for more info about software updates. And if, after updating, you're still experiencing the same issue, don’t hesitate to reach out to our Samsung Support Team for extra help. We really appreciate having you as part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing feel
on July 20, 2025
Posted by: Manchester
[This review was collected as part of a promotion.] The phone has a majestic and slick feel whenever I use it. I never had issues with lagging whether on social media, watching videos or gaming. Very nice, I have to say.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been a galaxy guy since the first galaxys
on July 21, 2025
Posted by: Dfijal76
[This review was collected as part of a promotion.] I been a galaxy loyal guy since my first galaxy that was a first generation galaxy s. My a16 is great and the galaxy Ai is fantastic and easy to.use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has outstanding photo clarity
on July 21, 2025
Posted by: Sidetrakedntheky
[This review was collected as part of a promotion.] Im loving the cameras o the A16 5g .it takes phenomenal pics with vibrant colors and detailed imagery. The menus and ho.e s reens are a bit to get used to . But o er all its a fi e pho e for a novice samsu g user such as myself . Though with the helpful use of the samsung ai i e managed to navigate the system with relative ease thank as samsung for a truly remarkable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's better than my last one so much better
on July 21, 2025
Posted by: Yungfreezie33
[This review was collected as part of a promotion.] I love it so much better than my last 16 more space better 📸 louder speaks beautiful I've always been a samsung galaxy fan they have awesome phones TV and watches ⌚️ i love my tablet awesome 👌
Value
5
Written by a customer while visiting Samsung US