Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This product has great features
on July 17, 2025
Posted by: MilliRock
[This review was collected as part of a promotion.] I haven't used galaxy Ai but over all I am completely satisfied with the device. It has amazing features including the visual enhancement of shows i stream down to the themes of the device wallpaper and locks lockscreen. So far I have had no issues navigating my device or figuring out how to find a certain feature and use that feature. Streaming videos has been easier than any phone I've had as well as streaming music. Which I do more often than anything else. The rating of 10 out 10 I give it 11 !
Value
5
Response from Samsung USBy R&R, July 17, 2025
What’s up MilliRock,
We couldn’t ask for anything better than a perfect 10 out of 10! Thank you so much for sharing your excitement about your Galaxy A16 5G! If you haven’t had a chance to try Galaxy AI yet, no worries, it's not quite available on your specific model just yet. But don’t worry, there are still plenty of smart features to make your experience fantastic, such Gemini and Google Assistant. Your device’s upgraded 6.7" Super AMOLED display with Vision Booster lets you dive into every video with stunning immersion. Plus, with Dolby Atmos sound, your favorite tunes will sound even more incredible. We truly appreciate you sharing your journey with us and are delighted to have you as a valued member of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We couldn’t ask for anything better than a perfect 10 out of 10! Thank you so much for sharing your excitement about your Galaxy A16 5G! If you haven’t had a chance to try Galaxy AI yet, no worries, it's not quite available on your specific model just yet. But don’t worry, there are still plenty of smart features to make your experience fantastic, such Gemini and Google Assistant. Your device’s upgraded 6.7" Super AMOLED display with Vision Booster lets you dive into every video with stunning immersion. Plus, with Dolby Atmos sound, your favorite tunes will sound even more incredible. We truly appreciate you sharing your journey with us and are delighted to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 17, 2025
Posted by: Loveto2shop
[This review was collected as part of a promotion.] Great phone quality great cameras speakers are wonderful great display can't wait for the new one ui8 love it better life is great love the love the design of it all works super fast lots of great features and apps
Value
5
Response from Samsung USBy R&R, July 17, 2025
Hey Loveto2shop,
We’re thrilled to hear you’re loving your Galaxy A16 5G and all the fantastic features it offers! The upgraded 6.7" Super AMOLED display with Vision Booster sounds amazing, and capturing moments with the high-resolution, triple-stacked 50MP camera must be so exciting. With Dolby Atmos, every sound feels so immersive, just like being at the movies! We hope you’re enjoying the exploration of all the possibilities with One UI 7.0 while waiting for the next update. Thanks to the powerful octa-core processor, your device stays speedy and responsive. Whether browsing the web, downloading content, or enjoying long-lasting battery life with a 5000 mAh capacity, it’s all about making your experience smooth and enjoyable. We truly appreciate you sharing your journey with us and choosing Samsung! Here’s to many more wonderful moments together!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear you’re loving your Galaxy A16 5G and all the fantastic features it offers! The upgraded 6.7" Super AMOLED display with Vision Booster sounds amazing, and capturing moments with the high-resolution, triple-stacked 50MP camera must be so exciting. With Dolby Atmos, every sound feels so immersive, just like being at the movies! We hope you’re enjoying the exploration of all the possibilities with One UI 7.0 while waiting for the next update. Thanks to the powerful octa-core processor, your device stays speedy and responsive. Whether browsing the web, downloading content, or enjoying long-lasting battery life with a 5000 mAh capacity, it’s all about making your experience smooth and enjoyable. We truly appreciate you sharing your journey with us and choosing Samsung! Here’s to many more wonderful moments together!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for the price
on July 17, 2025
Posted by: Aonediaz
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers excellent value for its price, especially considering its vibrant AMOLED display, solid battery life, and Samsung's commitment to long-term software updates. It's a great choice for users who need a reliable smartphone for everyday tasks and don't require top-tier performance for gaming or demanding applications. If your expectation for "Galaxy AI" is focused on Google's useful Gemini assistant and general smart features within Android, rather than the more advanced, flagship-exclusive tools, then the A16 still offers a capable and intelligent user experience for its segment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thanks for an awesome phone
on July 17, 2025
Posted by: Evolvedaquarius
[This review was collected as part of a promotion.] Awesome phone. The features are grespecially with the new A. I coming about and changing the way we communicate with phones and each other. In particular, my device helps me. Out a lot. I love the new features. How it feels to texture even the cozy color from when I'm in relax. Smooth. Great, great school jazz. I listen to on YouTube while I entertain my space love the phone overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its light but tough for me
on July 17, 2025
Posted by: Jummuh20
[This review was collected as part of a promotion.] I use it literally for everything.
Paying at a store. Then use it to play few games from yard to yard.
Listen to music all day with it. To come home little social media and pictures.
Talk to my son. Then stream a movie and wake up to the phone. Literally it helps me.
I act like its mine. But id be lost without it...
I act like its mine. But id be lost without it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I am not really impressed with this phone
on July 17, 2025
Posted by: Chrystie23
[This review was collected as part of a promotion.] This phone is ok. I have problems with it running really slow sometimes. And the Galaxy AI pops up at very inoppertune times. I am also having trouble with finding where to restart this phone.
Value
3
Response from Samsung USBy R&R, July 18, 2025
Hey there Chrystie23,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! Your feedback about how the device handles everyday tasks, especially regarding system responsiveness and exploring new features like the smart options, really helps us understand your experience better. We know every user’s journey is unique, and insights like yours guide us as we continue to improve. Please reach out to our Samsung Support Team for further assistance if needed. We’re happy to hear you're exploring all that the A Series has to offer, and we’re here to support you along the way. Thanks for being a valued part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy A16 5G! Your feedback about how the device handles everyday tasks, especially regarding system responsiveness and exploring new features like the smart options, really helps us understand your experience better. We know every user’s journey is unique, and insights like yours guide us as we continue to improve. Please reach out to our Samsung Support Team for further assistance if needed. We’re happy to hear you're exploring all that the A Series has to offer, and we’re here to support you along the way. Thanks for being a valued part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for a free phone upgrade
on July 18, 2025
Posted by: Rach7888
[This review was collected as part of a promotion.] Fast software for such a decent phone but must keep it updated to stay that way. I just had a bunch of info show up for new AI updates I didnt know about which was cool.
Value
3
Response from Samsung USBy R&R, July 18, 2025
Hola Rach7888,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're genuinely happy to hear that the software performance made a great impression on you, especially with all the recent AI updates that boost the device’s versatility. Keeping everything up-to-date is so important, and it’s wonderful that you’ve already explored some of the exciting new features. We love creating experiences that grow with our users, and your feedback truly helps us improve. We appreciate your support and thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're genuinely happy to hear that the software performance made a great impression on you, especially with all the recent AI updates that boost the device’s versatility. Keeping everything up-to-date is so important, and it’s wonderful that you’ve already explored some of the exciting new features. We love creating experiences that grow with our users, and your feedback truly helps us improve. We appreciate your support and thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A16 phone
on July 18, 2025
Posted by: Jamara954
[This review was collected as part of a promotion.] I have the Galaxy A16, It's a great phone I make a lot of transactions through my phone. There are lots of storage I have a ton of pictures, and you can customize it ie... graphics, security even the way you make your screen come on lots of cool features. The only issue was the phone freezing and lagging a time or two, it's a fairly new phone only had a few months I'm still discovering features about this phone I like.
Value
4
Written by a customer while visiting Samsung US