Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
I've had better
on July 16, 2025
Posted by: Lmslms
[This review was collected as part of a promotion.] I am not impressed with this phone. It likes to freeze a lot and is slow.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hello Lmslms,
Thank you so much for sharing an update about your Galaxy A16 5G! We understand how it can be really frustrating when your Galaxy phone or tablet freezes or crashes. The good thing is, many of these issues can often be resolved easily right at home, without the need to send your device away. Simple steps like rebooting your device or updating its software can make a big difference in preventing future freezes and crashes. For more helpful tips and information about your device’s behavior, be sure to check out the online resource, “Samsung phone or tablet freezes and crashes.” We truly appreciate your review and are grateful to have you as part of the Samsung family.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for sharing an update about your Galaxy A16 5G! We understand how it can be really frustrating when your Galaxy phone or tablet freezes or crashes. The good thing is, many of these issues can often be resolved easily right at home, without the need to send your device away. Simple steps like rebooting your device or updating its software can make a big difference in preventing future freezes and crashes. For more helpful tips and information about your device’s behavior, be sure to check out the online resource, “Samsung phone or tablet freezes and crashes.” We truly appreciate your review and are grateful to have you as part of the Samsung family.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing security
on July 16, 2025
Posted by: PsychoBoyfriends
[This review was collected as part of a promotion.] I'm telling you , if it wasn't for galaxy aI I wouldn't have the security backed up like I you cause it. Let me know that my boyfriend was tracking every move I made.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a16 5g has great features
on July 17, 2025
Posted by: Dusty25
[This review was collected as part of a promotion.] The galaxy al is amazing and fast on samsung a16 5g phone. Charges fast and battery last longer than my other phones. Amazing camera. Great features. Visual on this phone is best I've had . Had almost went with a revvel 7 pro . Glad I didn't. Very easy setup and to use. Amazing phone overall I do believe. System is fast too. My revvel 7 5g wasn't as good as this one .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's time to move on to the S series
on July 17, 2025
Posted by: Dkhous
[This review was collected as part of a promotion.] I have had my A16 for a few months. I got it to replace an A15. I don't notice much of difference between the two. The A16 does charge very fast. I use it for texting, talking and streaming. It is adequate for each task but far from exceptional in any way. I am not a gamer, so I can't speak to it's performance with that.
I recently downloaded the new Gemini AI app. It works well with the A16.
Overall I wouldn't get this phone again. As a matter of fact, I won't buy anymore A series phones. I'm going to try the S 24 next I think.
I recently downloaded the new Gemini AI app. It works well with the A16.
Overall I wouldn't get this phone again. As a matter of fact, I won't buy anymore A series phones. I'm going to try the S 24 next I think.
Value
3
Response from Samsung USBy R&R, July 17, 2025
Howdy Dkhous,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited to hear you're enjoying your device, which offers great features and value for everyday use. It’s perfect if you're looking for something simple, reliable, and easy to handle. With the help of Gemini, the AI model that enhances your experience, your daily routines can feel a bit smoother. We’re happy to know it keeps you connected and helps manage your busy life. When you’re ready for an upgrade, just let us know. We're always here to help. Thanks for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited to hear you're enjoying your device, which offers great features and value for everyday use. It’s perfect if you're looking for something simple, reliable, and easy to handle. With the help of Gemini, the AI model that enhances your experience, your daily routines can feel a bit smoother. We’re happy to know it keeps you connected and helps manage your busy life. When you’re ready for an upgrade, just let us know. We're always here to help. Thanks for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great features on Samsung a16 5G
on July 17, 2025
Posted by: DustyPuddles25
[This review was collected as part of a promotion.] Samsung a 16 5G I just bought was going to go with a different one but glad I didn't. definitely has an amazing Galaxy al on it fast and clear .the camera and audio is amazing very clear in both aspects .battery charges quick and hold charge good while. fast and easy setup easy to use. Has a lot of good features on it it is handheld not too little not too big right at right.amazing phone.
Value
5
Response from Samsung USBy R&R, August 15, 2025
Greetings DustyPuddles25,
Thanks so much for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear how much you love the perfect mix of performance and design. The Galaxy AI, along with a fast processor, helps make your everyday tasks smooth and easy, while the camera and audio quality truly make photos, videos, and calls feel like you're right there. It’s also fantastic to know that the quick-charging battery and compact size are making your daily routine better. The Galaxy A16 5G is built with features that keep things simple but powerful, and your feedback really shows that. We appreciate you choosing Samsung as your trusted brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks so much for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear how much you love the perfect mix of performance and design. The Galaxy AI, along with a fast processor, helps make your everyday tasks smooth and easy, while the camera and audio quality truly make photos, videos, and calls feel like you're right there. It’s also fantastic to know that the quick-charging battery and compact size are making your daily routine better. The Galaxy A16 5G is built with features that keep things simple but powerful, and your feedback really shows that. We appreciate you choosing Samsung as your trusted brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 17, 2025
Posted by: Lilobeth3
[This review was collected as part of a promotion.] This product is the absolute best phone I have ever bought. The camera captures so nicely and clear resolution, battery life lasts a full 8 hour day and more. Don't have to worry about charging more than once a day, it's sleek design and large screen display is a plus especially when watching movies, just as if I was watching on a TV! AI tools comes in really handy when you have something that is difficult for your tasks.
I highly recommend this product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Economy galaxy
on July 17, 2025
Posted by: Beezyb
[This review was collected as part of a promotion.] It's a okay beginner phone. I had a Z fold before this thing. So I'm definitely feeling it that this phone isn't as top f the line fold was
Value
3
Response from Samsung USBy R&R, July 17, 2025
Hey Beezyb,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited for you to enjoy an incredible experience at a fantastic value with the Galaxy A16 5G. It’s equipped with all the essential features you need and offers excellent value for your everyday life. Designed to keep up with your busy routine, it truly stands on its own. Plus, it’s packed with handy features that can enhance your lifestyle. We genuinely appreciate your feedback and your loyalty to Samsung. Thank you for being such a valued member of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited for you to enjoy an incredible experience at a fantastic value with the Galaxy A16 5G. It’s equipped with all the essential features you need and offers excellent value for your everyday life. Designed to keep up with your busy routine, it truly stands on its own. Plus, it’s packed with handy features that can enhance your lifestyle. We genuinely appreciate your feedback and your loyalty to Samsung. Thank you for being such a valued member of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my A16 galaxy
on July 17, 2025
Posted by: Stones
[This review was collected as part of a promotion.] HANDS DOWN Samsung did it again love this galaxy A16 with its savy flowness just can't help to feel it completes everything with out breaking the bank thanks Samsung from your loyal customer and fan sense my Samsung note 10 rock with you guys sense day one!!
Value
5
Response from Samsung USBy R&R, July 17, 2025
Hey hey Stones,
Woot Woot! We truly enjoy hearing from our faithful Samsung users, especially those of you who have been with us since the Galaxy Note 10; that's quite a journey! Thank you so much for sharing your excitement about your Galaxy A16 5G. It's wonderful to hear it’s not only surpassing your expectations but also being budget-friendly. We’re looking forward to bringing you more exciting innovations and tech improvements that make everyday life easier. We genuinely appreciate your loyalty to Samsung and are grateful to have you as part of our family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Woot Woot! We truly enjoy hearing from our faithful Samsung users, especially those of you who have been with us since the Galaxy Note 10; that's quite a journey! Thank you so much for sharing your excitement about your Galaxy A16 5G. It's wonderful to hear it’s not only surpassing your expectations but also being budget-friendly. We’re looking forward to bringing you more exciting innovations and tech improvements that make everyday life easier. We genuinely appreciate your loyalty to Samsung and are grateful to have you as part of our family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US