Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone
on July 15, 2025
Posted by: Whitey2005
[This review was collected as part of a promotion.] Love the picture quality and video quality and great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for music videos games
on July 15, 2025
Posted by: Freaky
[This review was collected as part of a promotion.] This is a great phone can watch movies listing to music mirror it to my truck and watch movies listing to music any things you want
Value
4
Response from Samsung USBy R&R, July 17, 2025
Hello There,
Thank you so much for sharing how things are going with your Galaxy A16 5G! It’s wonderful to hear that the upgraded 6.7" Super AMOLED display with Vision Booster, is making streaming your favorite shows and movies even more immersive. The Dolby Atmos sound system delivers theater-quality audio directly on your device. With Android Auto, you can easily connect to your car and access the SmartThings app, how exciting! We're really glad you're making the most of all the features your Galaxy A16 5G has to offer. Thanks for being a valued part of the Samsung Team!
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Thank you so much for sharing how things are going with your Galaxy A16 5G! It’s wonderful to hear that the upgraded 6.7" Super AMOLED display with Vision Booster, is making streaming your favorite shows and movies even more immersive. The Dolby Atmos sound system delivers theater-quality audio directly on your device. With Android Auto, you can easily connect to your car and access the SmartThings app, how exciting! We're really glad you're making the most of all the features your Galaxy A16 5G has to offer. Thanks for being a valued part of the Samsung Team!
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Written by a customer while visiting Samsung US
Customer Rating
4
Gets the jobs done but overall pretty mediocre dev
on July 15, 2025
Posted by: Enicma97
[This review was collected as part of a promotion.] he Samsung Galaxy A16 5G is generally considered a good budget phone, offering a balance of features and affordability. It has a large, bright display, solid battery life, and handles everyday tasks smoothly. However, its performance can be underwhelming for demanding users, and its design and materials are basic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on July 15, 2025
Posted by: LuvAngel
[This review was collected as part of a promotion.] This device lags sooooo much. It is very aggravating. Galaxy A1 pops up too much for me.
Value
2
Response from Samsung USBy R&R, August 5, 2025
How is it going LuvAngel,
Thanks so much for sharing how things are going with your Galaxy A15 5G! To help keep your device in tip-top shape, the Device care feature can be really useful. It gives you a quick look at your battery, storage, and RAM, and even lets you automatically optimize your phone or tablet for better performance. If you're experiencing some lag, be sure to check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” which offers helpful tips for smooth operation. You can also learn how to easily disable apps you don’t need by visiting the article, “Access and organize the apps on your Galaxy phone.” All the links are provided below. Thanks again for your review — we truly appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing how things are going with your Galaxy A15 5G! To help keep your device in tip-top shape, the Device care feature can be really useful. It gives you a quick look at your battery, storage, and RAM, and even lets you automatically optimize your phone or tablet for better performance. If you're experiencing some lag, be sure to check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” which offers helpful tips for smooth operation. You can also learn how to easily disable apps you don’t need by visiting the article, “Access and organize the apps on your Galaxy phone.” All the links are provided below. Thanks again for your review — we truly appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This has good feature that e fun to work
on July 15, 2025
Posted by: DeannaPerigo
[This review was collected as part of a promotion.] I use my Samsung device for personal use a for employment
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good works as should but sometimes a little slow
on July 15, 2025
Posted by: Fudgepopgirl
[This review was collected as part of a promotion.] Device is big and works as it should just slower at times
Value
4
Response from Samsung USBy R&R, July 15, 2025
Hiya Fudgepopgirl,
Thank you so much for reaching out and sharing your experience with the Galaxy A16 5G! We’re glad to hear that your device is working great for you. If you notice your phone slowing down occasionally, don’t worry, we might have an easy fix. You may see some hesitation if multiple apps are open or after heavy use. That’s a good time to give your phone a quick boost. Using the Quick Optimization feature can help by detecting apps that drain the battery and removing unnecessary files and background apps. It's quick and simple to do! Just go to Settings, tap on Device care, then tap Optimize now, and finish with Done. For more helpful tips on keeping your device running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” And if you need more assistance, our Samsung Support Team is always ready to help. We appreciate having you as part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your experience with the Galaxy A16 5G! We’re glad to hear that your device is working great for you. If you notice your phone slowing down occasionally, don’t worry, we might have an easy fix. You may see some hesitation if multiple apps are open or after heavy use. That’s a good time to give your phone a quick boost. Using the Quick Optimization feature can help by detecting apps that drain the battery and removing unnecessary files and background apps. It's quick and simple to do! Just go to Settings, tap on Device care, then tap Optimize now, and finish with Done. For more helpful tips on keeping your device running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” And if you need more assistance, our Samsung Support Team is always ready to help. We appreciate having you as part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome 👌 I love ❤️ it
on July 15, 2025
Posted by: Diamondgiovanni
[This review was collected as part of a promotion.] AI is awesome 👌 👏!! The phone has lots of fun things to explore 😀
Value
5
Response from Samsung USBy R&R, July 15, 2025
Hola Diamondgioavanni,
It’s wonderful to hear how much you love your Galaxy A16 5G! You’re absolutely right; there is so much for you to discover and enjoy. Whether you’re sending emails, reviewing important documents, watching your favorite online videos, or capturing special moments with the triple-stack camera, your device has it all. The smart features, especially with Awesome Intelligence like Gemini, make your AI experience truly enjoyable. If you're interested in exploring more about what your Galaxy A16 5G can do, be sure to check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being a valued part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear how much you love your Galaxy A16 5G! You’re absolutely right; there is so much for you to discover and enjoy. Whether you’re sending emails, reviewing important documents, watching your favorite online videos, or capturing special moments with the triple-stack camera, your device has it all. The smart features, especially with Awesome Intelligence like Gemini, make your AI experience truly enjoyable. If you're interested in exploring more about what your Galaxy A16 5G can do, be sure to check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being a valued part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It is Allie and lags alot
on July 15, 2025
Posted by: Shansclever
[This review was collected as part of a promotion.] I don't like this phone. It is slow, i have to reset it all the time.
Value
3
Response from Samsung USBy R&R, July 16, 2025
Good day Shansclever,
Thanks for sharing your thoughts on the Galaxy A16 5G. If your phone slows down or lags occasionally, it might be time to optimize it. The Quick optimization feature improves performance by identifying power-hungry apps, clearing unnecessary memory and files, scanning for malware, and closing background apps. It's quick and simple: go to Settings, select Device care, tap 'Optimize now,' and then tap Done. This process acts as a quick cleanup, removing clutter so you can focus on what matters. It's a good idea to do this daily, after heavy use, or before intensive tasks. For more tips on keeping your phone running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your review and are glad to have you in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. If your phone slows down or lags occasionally, it might be time to optimize it. The Quick optimization feature improves performance by identifying power-hungry apps, clearing unnecessary memory and files, scanning for malware, and closing background apps. It's quick and simple: go to Settings, select Device care, tap 'Optimize now,' and then tap Done. This process acts as a quick cleanup, removing clutter so you can focus on what matters. It's a good idea to do this daily, after heavy use, or before intensive tasks. For more tips on keeping your phone running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your review and are glad to have you in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US