Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
I don't really like this phone.
on July 14, 2025
Posted by: Lilyblu
[This review was collected as part of a promotion.] I use it for texting, phone calls and watching YouTube.
Value
3
Response from Samsung USBy R&R, July 14, 2025
Good day Lilyblu,
Thank you for sharing how your Galaxy A16 5G has been working for you. It’s an excellent phone for staying connected with friends and family, wherever you are, thanks to 5G connectivity, making every contact just a fingertip away. With the 6.7-inch Super AMOLED immersive display, you can get lost in every detail on your device. We thank you for your review. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how your Galaxy A16 5G has been working for you. It’s an excellent phone for staying connected with friends and family, wherever you are, thanks to 5G connectivity, making every contact just a fingertip away. With the 6.7-inch Super AMOLED immersive display, you can get lost in every detail on your device. We thank you for your review. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great AI feature
on July 14, 2025
Posted by: Trishbnntt51
[This review was collected as part of a promotion.] This product has a great camera and a wonderful AI feature. And the phone also works very well with all if it texting and you can get single about anywhere you go. I love that it doesn't drop calls and it is very easy to work and easy to download apps of your choice and it doesn't go nuts like other divices do. I love this model, just really want to upgrade to a Zflip or Zfold but always will love Samsung devices.
Thank you,
Trish...
Trish...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on July 14, 2025
Posted by: Grannys8
[This review was collected as part of a promotion.] Wow I love my Samsung so much. But I do not go anywhere without it. It is so easy. For me to use and I enjoy using it. I don't have problems with it. I love different Samsung phones, but I think the Galaxy's are the best sthank you Samsung for Making such wonderful products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is the absolute worst phone
on July 14, 2025
Posted by: Dissatisfiedtomax
[This review was collected as part of a promotion.] I love my samsung phones, I've tried others but always went back, until this one. I regret getting it. It's slow and most of the features are either non existent or something you would expect if you used an older model. The camera is terrible, it doesn't have wireless charging, even though the ram says a good number you wouldn't know it because not even have used half it slowed down to where I have to constantly restart it, delete things I use or just doesn't allow the apps to load. The only thing I like about this phone is that the finger print area is on the side and not on the screen making it easier to unlock things without having to fumble around. If I could afford to buy a new phone this one would have been in the trash by now.
Value
1
Response from Samsung USBy R&R, July 16, 2025
Hello there,
We appreciate your taking the time to share a detailed account of your experience with the Galaxy A16 5G. Featuring a 6.7-inch Super AMOLED 1080p immersive display, equipped with an Exynos 1330 chipset supporting up to 4GB of RAM and an option for RAM Plus, along with expandable storage and a 5000 mAh battery to support your daily activities. Furthermore, you can receive up to seven years of security updates, demonstrating the device's durability and long-term reliability. Additionally, with the new One UI 7.0 update, the device has a refreshed appearance, including redesigned applications, the Now bar feature, and an improved notification and status bar. Performance enhancements and interface improvements have been made, along with numerous new features to explore. The device encompasses all essential functions to maintain productivity and entertainment. We value your feedback, which will be shared as we continue to innovate and enhance your experience. Thank you for your review. We are pleased to have you as a long-standing Samsung user.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your taking the time to share a detailed account of your experience with the Galaxy A16 5G. Featuring a 6.7-inch Super AMOLED 1080p immersive display, equipped with an Exynos 1330 chipset supporting up to 4GB of RAM and an option for RAM Plus, along with expandable storage and a 5000 mAh battery to support your daily activities. Furthermore, you can receive up to seven years of security updates, demonstrating the device's durability and long-term reliability. Additionally, with the new One UI 7.0 update, the device has a refreshed appearance, including redesigned applications, the Now bar feature, and an improved notification and status bar. Performance enhancements and interface improvements have been made, along with numerous new features to explore. The device encompasses all essential functions to maintain productivity and entertainment. We value your feedback, which will be shared as we continue to innovate and enhance your experience. Thank you for your review. We are pleased to have you as a long-standing Samsung user.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features, good for gaming, music
on July 14, 2025
Posted by: NaptownKing
[This review was collected as part of a promotion.] Galaxy AI is awesome, great features and just all around great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything at my fingertips
on July 14, 2025
Posted by: Selfpassion
[This review was collected as part of a promotion.] Awesome gaming and photos and all the above i recommended to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy has very good quality and reception.
on July 14, 2025
Posted by: Tommyk47
[This review was collected as part of a promotion.] The galaxy ai is very awesome and helps with ideas I come up with. She is very helpful.
Value
5
Response from Samsung USBy R&R, July 16, 2025
Hi and thanks for your review, Tommyk47,
Thank you so much for sharing your update on your Galaxy A16 5G! The 6.7" screen is truly designed to catch your eye with its bright and vivid details, making every view and game so enjoyable. With Vision Booster, you get ultra-clear, smooth experiences no matter where you are, thanks to up to 800 nits of brightness. The new 25W Super Fast Charging quickly powers up your device, and the 5000 mAh battery is ready to keep up with all your adventures throughout the day. While this model doesn’t feature the full Galaxy AI layout, its smart features are designed to provide a fantastic user experience. Gemini, the AI model, offers helpful capabilities, whether you’re asking questions, exploring creative ideas, or even inventing recipes. It’s great to hear it’s already been a useful tool for you. We truly appreciate your feedback, and thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your update on your Galaxy A16 5G! The 6.7" screen is truly designed to catch your eye with its bright and vivid details, making every view and game so enjoyable. With Vision Booster, you get ultra-clear, smooth experiences no matter where you are, thanks to up to 800 nits of brightness. The new 25W Super Fast Charging quickly powers up your device, and the 5000 mAh battery is ready to keep up with all your adventures throughout the day. While this model doesn’t feature the full Galaxy AI layout, its smart features are designed to provide a fantastic user experience. Gemini, the AI model, offers helpful capabilities, whether you’re asking questions, exploring creative ideas, or even inventing recipes. It’s great to hear it’s already been a useful tool for you. We truly appreciate your feedback, and thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My new Samsung galaxy A16 Review
on July 14, 2025
Posted by: KaliTech
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A16 for a while now, and overall, it’s a solid phone—especially for its price point. But there are definitely some things I like and a couple I don’t.
What I Like:
Battery Life: This phone lasts all day with no problem. I can use it for social media, music, videos, and texting without needing to constantly recharge.
Display: The screen is clear and bright, and it’s a good size for watching videos or browsing.
Performance: It handles everyday apps smoothly—no major lag, even with multiple apps running.
Camera: Pretty decent in good lighting. Photos come out clear and colorful, and it has some fun editing features built in.
What I Don’t Like:
No Headphone Jack: One of the biggest downsides for me. I really miss having a regular audio jack. Not everyone uses Bluetooth earbuds, and I feel like this was a step back.
Low-light Camera: The camera struggles in darker settings, which is common for budget phones.
Storage: You’ll probably need a memory card if you take a lot of pics or download big apps.
Speaker: It works fine but isn’t super loud or high quality—better with headphones or a speaker.
Overall:
The Samsung Galaxy A16 is a great budget phone for everyday use. It’s reliable, has a good battery, and looks nice. But if you’re someone who still likes using wired headphones, the lack of a headphone jack might be frustrating. Still, for the price, it holds up well.
The Samsung Galaxy A16 is a great budget phone for everyday use. It’s reliable, has a good battery, and looks nice. But if you’re someone who still likes using wired headphones, the lack of a headphone jack might be frustrating. Still, for the price, it holds up well.
Value
4
Written by a customer while visiting Samsung US