Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
The products had great features
on September 30, 2025
Posted by: BlkDiamond
[This review was collected as part of a promotion.] I use my phone for everything . I love Samsung items. Nothing like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a lower class budget phone
on September 30, 2025
Posted by: Tntroxel85
[This review was collected as part of a promotion.] Many lag issues in prior budget models with this model tho it was always fast to load and didn't freeze offten. I it came with plenty of storage and m3mory and I love the one UI framework on Samsung devices I'm glad thdt this phone wasn't lacking any such features I just wish it featured "Galaxy AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone just as Nice as some expensive phone
on September 30, 2025
Posted by: kadosbet
[This review was collected as part of a promotion.] Love the galaxy Al helps me with looking into more detail about things I'm searching for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All samsung devices are awesome.
on September 30, 2025
Posted by: YOUWISH27
[This review was collected as part of a promotion.] I use my phone daily and i use it for gaming, youtube, videos, school and everyday shopping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Price is amazing for this phone
on September 30, 2025
Posted by: Bella83
[This review was collected as part of a promotion.] Love this phone, it works beautifully. Very good for streaming apps or playing games. Love the memory on this phone. Overall very easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This device is glitchy and overheats.
on September 30, 2025
Posted by: Ih8thisphone
[This review was collected as part of a promotion.] Terrible device. It's slow, overheats, forces stop on apps when you are using them. I replaced the last A16 with another one, and the replacement is just as bad as the previous one. I despise this phone. The worst mistake i ever made was going from the Galaxy S series to the Galaxy A series.
Value
2
Response from Samsung USBy R&R, October 1, 2025
Good day to you! We appreciate you taking the time to share your thoughts on your Galaxy A16 5G. From the sounds of your device’s behavior, it may be time for a software update. This is a good indicator of why your apps are closing down and your device is getting warm after light usage. We want to restore your confidence in your device while you await your new one. Please check out the article linked below on how to update your device and how to keep it at a normal operating temperature. Thank you for your review. We are happy to have you as part of the Samsung community. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Takes great pictures!
on September 30, 2025
Posted by: Littlehoney
[This review was collected as part of a promotion.] I use my Samsung A16 5G for wotk and personal. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is deff a great phone for the price and I like
on September 30, 2025
Posted by: Masher
[This review was collected as part of a promotion.] Galaxy Ai is cool i like the phone especially for the price
Value
3
Response from Samsung USBy R&R, September 30, 2025
Hey there Masher, Thank you for contacting us and sharing your thoughts on the Galaxy A16 5G! We're glad to hear that you find the design appealing—combining a sleek look with reliability, which is what the A Series offers. We value your feedback and appreciate your choice of Samsung as your preferred brand. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US