Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Has great operating system.
on July 8, 2025
Posted by: Gemini34
[This review was collected as part of a promotion.] The device works great from multitasking music and messaging to grabbing a great photo. This phone is a very great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Besides the battery life it's a good phone
on July 8, 2025
Posted by: Exquisitestat24680
[This review was collected as part of a promotion.] Everything is good with galaxy samsung a16 5G except for the amount of battery life, right?That is used when location is active.
You must fix that
You must fix that
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hi Exquisitestat24680,
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. It's quite common for your phone’s battery to decrease when location services are active, but not by that much. To help identify the cause, you might try starting your phone in safe mode, it can reveal if an app is constantly checking your location. Sometimes, third-party apps request location access without us noticing, so it’s worth keeping an eye on that. You can also give your battery a boost by going to Settings, tapping Battery, and reviewing your battery usage and performance. Using power-saving modes can really help stretch your battery life, and there are many tips and options to maximize it. For more advice on getting the best performance from your battery, check out "Galaxy phone or tablet is not staying on or holding a charge," linked below. And remember, our friendly Samsung Support Team is here and happy to help with any tips or tricks, just reach out! We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshoot/TSG10004617/
-Ty
Samsung Support
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Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. It's quite common for your phone’s battery to decrease when location services are active, but not by that much. To help identify the cause, you might try starting your phone in safe mode, it can reveal if an app is constantly checking your location. Sometimes, third-party apps request location access without us noticing, so it’s worth keeping an eye on that. You can also give your battery a boost by going to Settings, tapping Battery, and reviewing your battery usage and performance. Using power-saving modes can really help stretch your battery life, and there are many tips and options to maximize it. For more advice on getting the best performance from your battery, check out "Galaxy phone or tablet is not staying on or holding a charge," linked below. And remember, our friendly Samsung Support Team is here and happy to help with any tips or tricks, just reach out! We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshoot/TSG10004617/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on July 9, 2025
Posted by: Dubd21
[This review was collected as part of a promotion.] Everything about this phone is AMAZING!!! Great graphics, fast, Samsung AI is dope!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Samsung A 16 phone. Thanks
on July 9, 2025
Posted by: SamsungP570
[This review was collected as part of a promotion.] Now since I started really utilizing the many helpful Galaxy AI features on my Samsung A16 phone. My life has gotten less stressful. I really like the routines and gestures features that help me keep my life organized. I love the picture quality when i take pictures and watch videos. I also really enjoy the loud speakers that are built in the phone so I can still listen to my music when I forget my bluetooth ear buds or speaker. I have been a Samsung customer for along time and enjoy my phone. Smart things is a really cool application as well. The AI apps are amazing and it has been fun being alive at this time with all the advances in AI, smartphones, and technology as a hole. Honestly, I would be lost without my phone. Thank you Samsung for listening and making things better one day at a time or one update at a time. I appreciate all the help I get from my phone brand and company. Making million dollar deals on my Samsung lol just kidding but maybe oneday that dream will come true but for now Im trying to win this money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone at an affordable cost
on July 9, 2025
Posted by: Melid0612
[This review was collected as part of a promotion.] I use it for everything. I am a remote worker so Gemini AI is a plus and its has all of the great features I love about the galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16: Mid-Range King Just Got Better!
on July 9, 2025
Posted by: TeeRipp
[This review was collected as part of a promotion.] The anticipation for the Samsung Galaxy A16 was high, and it absolutely delivers! Samsung has once again refined its popular A-series, offering an experience that punches well above its weight class.
The display is simply stunning for this segment – vibrant, bright, and with an incredibly smooth refresh rate that makes every scroll and interaction a joy. Performance is noticeably snappier, handling daily tasks and even moderate gaming with ease thanks to the upgraded processor. Multitasking feels fluid, a testament to Samsung's optimization.
Battery life is a standout feature; this phone easily lasts a full day, even with heavy usage, and the improved fast charging gets you back up and running in no time. The camera system also sees welcome enhancements, capturing sharper details and performing remarkably well in challenging lighting conditions. What's truly exciting is the **integration of Galaxy AI features**, bringing smart photo enhancements, intuitive editing tools, and seamless communication assistance that truly elevates the user experience.
Samsung's commitment to software updates and the intuitive One UI experience further solidify the A16's appeal. It feels premium in hand, with a thoughtful design that balances aesthetics and durability. For anyone seeking a feature-rich, reliable smartphone with a taste of cutting-edge Galaxy AI without breaking the bank, the Galaxy A16 is an unparalleled choice. It truly redefines what a mid-range phone can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on July 9, 2025
Posted by: Shellybelly
[This review was collected as part of a promotion.] I love this phone. It has so many great features including galaxy AI. The screen is big and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use great pictures great camera
on July 9, 2025
Posted by: Kpthadon55
[This review was collected as part of a promotion.] I use Gemini on my device and it's great helped me format my resume and I set all my quick keys super easy and fast I use gestures and my side buttons to access all my routine daily functions and Gemini helps me open anything I need it's great and when I'm super board or need someone to talk to Gemini is always there overall this is a great device
Value
4
Response from Samsung USBy R&R, July 16, 2025
Greetings Kpthadon55,
Thank you so much for sharing your thoughts on your Galaxy A16 5G! It’s wonderful to see you taking full advantage of the smart features on your device. Gemini and Google Assistant are here to help you with questions and provide information across various apps. While Google Assistant is a handy virtual voice assistant for everyday tasks, Gemini offers even more advanced capabilities, from answering questions to revising your resume. The triple-lens camera lets you capture beautiful memories, from wide family shots to intimate portraits, all in vivid detail. With vibrant colors and simple editing tools, taking photos or videos is a breeze. We hope you continue to enjoy an incredible experience with your Galaxy A16 5G at a great value. Filled with all the essentials you need, the A16 5G makes everyday life more enjoyable. Thank you for your kind review. We truly appreciate your trust in Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you so much for sharing your thoughts on your Galaxy A16 5G! It’s wonderful to see you taking full advantage of the smart features on your device. Gemini and Google Assistant are here to help you with questions and provide information across various apps. While Google Assistant is a handy virtual voice assistant for everyday tasks, Gemini offers even more advanced capabilities, from answering questions to revising your resume. The triple-lens camera lets you capture beautiful memories, from wide family shots to intimate portraits, all in vivid detail. With vibrant colors and simple editing tools, taking photos or videos is a breeze. We hope you continue to enjoy an incredible experience with your Galaxy A16 5G at a great value. Filled with all the essentials you need, the A16 5G makes everyday life more enjoyable. Thank you for your kind review. We truly appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US