Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
The galaxy AI is next level!!
on October 3, 2025
Posted by: CrazeeL
[This review was collected as part of a promotion.] Love this phone! Galaxy AI is amazing! The camera is fantabulous!! Buying one for my husband ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Connection sometimes slow
on October 2, 2025
Posted by: Chyna83
[This review was collected as part of a promotion.] Device Canberra phone quality is great but the phone has slow connection at times and it has me restart the phone for it to move faster
Value
3
Response from Samsung USBy R&R, October 3, 2025
Hi there Chyna83, Thank you for reviewing the Galaxy A16 5G. You mentioned that connectivity can sometimes feel slower, and we value your feedback. The Galaxy A16 5G aims to balance performance with essential daily features, with connectivity being a key aspect. Many users enjoy reliable communication using the A16 5G and benefit from Device Care tools that help keep the device running smoothly. For tips on maintaining your device's performance, please see the linked article below. Your insights show how the Galaxy A series continues to grow in value by meeting customer needs. Thank you for sharing your thoughts and for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
The device functions smoothly it keeps a charge
on October 2, 2025
Posted by: Landpirate
[This review was collected as part of a promotion.] I use the Galaxy device for a lot of streaming music.When I am either working out daily or walking or you know, just basically cleaning around the house.I use It for streaming services like Netflix or another stuff like that, and it streams perfectly well.Balanced keeps a charge very well for a long time.Doesn't die all of a sudden.Samsung did a really good job on this one!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone I've ever had!
on October 2, 2025
Posted by: Ace1104
[This review was collected as part of a promotion.] The fact that I can have two numbers on this phone is a great thing for me, esim and regular sim, it really makes my day a lot easier. But the thing I love the most is the screen and the way the movies look when I'm watching them I'm a big movie fan like a really big movie fan and this phone by 4:00 is one of the best and sound and screen that I've ever had. Also it's fast stylish and like I said by far the best one I've ever had I have nothing but good things to say about this phone on the durability of it is great thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Skip the 16
on October 2, 2025
Posted by: Love2Shop222
[This review was collected as part of a promotion.] I like the 15 better. First, it doesn't have the fun Snapchat filters in the camera like the A15. That was one of my most favorite things about the A15. Second, the battery sucks on the A16. I'm also not happy about how slow and literally sometimes irresponsive the phone is. If you have the 15 just hold onto it until another one comes out because the 16 is terrible
Value
3
Response from Samsung USBy R&R, October 3, 2025
Hello Love2Shop222
Thank you for comparing the Galaxy A15 5G and A16 5G, especially noting their creative filters and battery life. The Galaxy A16 5G is designed as a straightforward, everyday smartphone with 5G connectivity, essential smart features, and a durable build. While some features differ between the models, many users find that the A16 5G offers dependable performance for basic tasks and integrates well within the Galaxy ecosystem. You can still use Snapchat filters on your Galaxy A16 5G by selecting the Fun mode in your camera settings. Refer to the link below for more details on your camera options. Your feedback underscores how each Galaxy device can cater to different user needs, and we appreciate having you as part of the Galaxy community. Thank you for choosing Samsung as your preferred brand. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
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Thank you for comparing the Galaxy A15 5G and A16 5G, especially noting their creative filters and battery life. The Galaxy A16 5G is designed as a straightforward, everyday smartphone with 5G connectivity, essential smart features, and a durable build. While some features differ between the models, many users find that the A16 5G offers dependable performance for basic tasks and integrates well within the Galaxy ecosystem. You can still use Snapchat filters on your Galaxy A16 5G by selecting the Fun mode in your camera settings. Refer to the link below for more details on your camera options. Your feedback underscores how each Galaxy device can cater to different user needs, and we appreciate having you as part of the Galaxy community. Thank you for choosing Samsung as your preferred brand. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 2, 2025
Posted by: Nan307
[This review was collected as part of a promotion.] Love the phone very much nothing bad to say about it
Value
5
Response from Samsung USBy R&R, October 8, 2025
\nHi there Nan307, \nWe’re happy to hear you’re enjoying your Galaxy A16 5G! It’s great to see how well it integrates into your daily life. Designed for smooth and practical use, the A16 5G delivers exactly that, as your experience confirms. If you're thinking about getting one, this might be your cue to go for it—you won’t be disappointed. Thanks for your review, and we appreciate your choice of Samsung. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
1
Loaded w/ annoying garbage you can't turn off
on October 2, 2025
Posted by: Mike
from York, SC
Expertise:Intermediate
This has been the BIGGEST Waste of money I have ever made. It is completely useless if you are dumb enough to turn on the Wi-Fi or Mobile Data. You are bombarded with so may pop-up ads you can't do anything productive with your phone. I don't want/need Google, I don't want/need Gemini AI. I'll just buy a Moto Flip Phone next time and skip the Hassle!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, October 3, 2025
Hello there Mike, Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that added features like circle to search, smart features and integrated Google services may feel overwhelming to some, especially if you prefer a simpler experience. Galaxy devices are designed to offer robust connectivity, personalization, and AI support to make everyday use more powerful and efficient. Many users enjoy how these smart tools can streamline their day-to-day activities, from managing tasks to enhancing entertainment. We appreciate your perspective and are glad you chose Samsung, where we continuously innovate to meet a wide variety of preferences. Thanks for reaching out and we appreciate having you as a part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Has great features and picture
on October 2, 2025
Posted by: Damamas1010
[This review was collected as part of a promotion.] I use my phone for streaming videos and I also take lots of pictures the camera quality is very good and I also like to use Galaxy AI to modify and retouch photos
Value
4
Written by a customer while visiting Samsung US