Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
User friendly
on July 3, 2025
Posted by: korica13
[This review was collected as part of a promotion.] TheA16 is fast and easy to use. Top 2 or 3 phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera photo takes really good pictures
on July 3, 2025
Posted by: Aceflame2424
[This review was collected as part of a promotion.] I use my Samsung for a lot of movie screaming it shows really great quality
Value
3
Response from Samsung USBy R&R, July 7, 2025
Greetings Aceflame2424,
It’s great to hear you’re enjoying the impressive camera performance and the excellent streaming experience on your Galaxy A16 5G. Knowing it supports the entertainment you love is something we’re proud to deliver. The cameras on Galaxy phones and tablets come with a variety of shooting modes and camera settings that make it easy to capture and add flair to your pictures and videos. AR Doodle, Super slow-mo, Director’s view, and Portrait mode are just a few of the options the camera has to offer. You can take things a step further by adjusting the camera’s available settings, such as changing the video size or adding grid lines. You can find out more about the Galaxy phone’s camera modes and different settings by checking out “Camera modes and settings on Galaxy phones and tablets.” The link will be provided below.
We’re grateful for your perspective and appreciate your feedback, as it helps us keep evolving the Galaxy lineup to match your lifestyle and expectations. Thank you for being part of the Samsung family. We look forward to supporting even more memorable moments with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
It’s great to hear you’re enjoying the impressive camera performance and the excellent streaming experience on your Galaxy A16 5G. Knowing it supports the entertainment you love is something we’re proud to deliver. The cameras on Galaxy phones and tablets come with a variety of shooting modes and camera settings that make it easy to capture and add flair to your pictures and videos. AR Doodle, Super slow-mo, Director’s view, and Portrait mode are just a few of the options the camera has to offer. You can take things a step further by adjusting the camera’s available settings, such as changing the video size or adding grid lines. You can find out more about the Galaxy phone’s camera modes and different settings by checking out “Camera modes and settings on Galaxy phones and tablets.” The link will be provided below.
We’re grateful for your perspective and appreciate your feedback, as it helps us keep evolving the Galaxy lineup to match your lifestyle and expectations. Thank you for being part of the Samsung family. We look forward to supporting even more memorable moments with you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome Galaxy phone
on July 3, 2025
Posted by: Heather85OG
[This review was collected as part of a promotion.] I like the Galaxy AI feature on this phone, it helps me navigate things that I need find on my phone. It's like my personal assistant. I'm still learning a lot about my phone, but that doesn't stop me from recommending and giving a good review on this A16 5G. So far, im very satisfied with my phone and highly recommend it to others.
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hi Heather850G,
We’re thrilled to hear that your Galaxy A16 5G feels like a personal assistant right in your pocket! That’s the kind of empowering technology we love to see in action. While the device doesn’t technically include Galaxy AI, you can take advantage of advanced features through Gemini in the One UI 7.0 update, along with Google Assistant. This combination provides you with the helpful support you need for everyday tasks. Keep exploring and enjoy the journey of discovering new capabilities! You’re not alone in this adventure, and we’re excited that you’re having fun along the way. Thank you for sharing your enthusiasm and spreading the word about this device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear that your Galaxy A16 5G feels like a personal assistant right in your pocket! That’s the kind of empowering technology we love to see in action. While the device doesn’t technically include Galaxy AI, you can take advantage of advanced features through Gemini in the One UI 7.0 update, along with Google Assistant. This combination provides you with the helpful support you need for everyday tasks. Keep exploring and enjoy the journey of discovering new capabilities! You’re not alone in this adventure, and we’re excited that you’re having fun along the way. Thank you for sharing your enthusiasm and spreading the word about this device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is a great product all around 5 stars
on July 3, 2025
Posted by: POSITIVEVIBES
[This review was collected as part of a promotion.] I NEVER USE AI BEFORE FIRST TIME WAS ON MY SAMSUNG GALAXY I LIKE THE INFORMATIVE INFORMATION
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets what you want done
on July 3, 2025
Posted by: Boltinfinty
[This review was collected as part of a promotion.] Good software support gets what you want done worth the price a lot and it got some new galaxy ai not much but it's good
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hello There! Thank you for sharing your thoughts about the Galaxy A16 5G. It’s great to hear that you’re enjoying the solid software support and finding that it meets your daily needs. That’s the kind of reliability we aim for. Just a quick note: while this device doesn’t feature Galaxy AI specifically, you can still enjoy impressive innovative capabilities through Gemini in the new One UI 7.0 update, along with Google Assistant. These tools are designed to make tasks easier and more efficient, even if they don’t carry the Galaxy AI label. We’re glad you see real value in the device; here’s to many more wonderful moments powered by Galaxy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Easy with everything
on July 3, 2025
Posted by: Mudflap
[This review was collected as part of a promotion.] I like my a16 phone. I think that it is great easy to use and has some of the coolest Samsung AI updates that let me use my phone in a whole new way that makes looking for things I don't understand simple. All I have to do is circle it and AI gives me all the information I need to know about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy a16 5G
on July 3, 2025
Posted by: Michclen422
[This review was collected as part of a promotion.] Really love my Samsung Galaxy a16 5G. Samsung stepped their game up with this one, with better speeds and more memory and having Galaxy AI is a must. I use it everyday as a small business owner. Galaxy AI helps book appointments and even reminds me of appointments. 100% satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My device is very easy to navigate
on July 3, 2025
Posted by: KingsQueen
[This review was collected as part of a promotion.] My Galaxy A16 5G is very easy to navigate. This was a great purchase for internet speed. Whenever you look something up you are directed straight to it. I haven't had any issues with my phone. I just recently purchased another A16 5G for my work phone.
Value
5
Written by a customer while visiting Samsung US