Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This product has a great amount of space
on July 2, 2025
Posted by: KnockOut
[This review was collected as part of a promotion.] This phone has a very nice camera and since the June update it has actually ran far better than previous months.
The space is relatively functional, the size however is smaller than the A54 5G, but overall, a well put together device.
The space is relatively functional, the size however is smaller than the A54 5G, but overall, a well put together device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 Review
on July 3, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] Economy value with main stream abilities. I love it!
Value
5
Response from Samsung USBy R&R, August 1, 2025
Hello there Alicia,
We’re thrilled to hear you’re enjoying your Galaxy A16 5G! From design to performance, this device was built to enhance your everyday experiences. Thanks for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear you’re enjoying your Galaxy A16 5G! From design to performance, this device was built to enhance your everyday experiences. Thanks for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT Features
on July 3, 2025
Posted by: WayFarGal48CG
[This review was collected as part of a promotion.] Gemini AI is AMAZING !I truly love the different models available, super fast response and the simplicity of Gemini - thank you developers, please continue all you do for us, you do make life easier. I honestly recommend the new Galaxy A16 5G especially if you are a new user of androids. The seamlessly smooth UI is fantastic as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It glitches so I'm not sure if I'm loving it
on July 3, 2025
Posted by: Hernhers
[This review was collected as part of a promotion.] Galaxy a1 I'm still trying get use to..
Not sure if I like I t yet.. I t glitches
Not sure if I like I t yet.. I t glitches
Value
2
Response from Samsung USBy R&R, July 3, 2025
Hello Hernhers —
Thank you for taking a moment to share your thoughts as you explore the capabilities of your Galaxy A16 5G. Getting used to advanced features can be a bit of a rollercoaster ride. Think of it like trying to master salsa dancing with two left feet at the beginning! If you’re experiencing screen flickering or glitching on your Galaxy phone or tablet, several factors may be contributing to the issue, including screen damage, outdated software, app conflicts, or underlying system problems. To get everything running smoothly again, start by checking your device for any visible damage, ensuring your software is up to date, and adjusting display settings. Here’s a quick guide on how to change your display settings:
1. Open the Display settings by swiping down from the top right corner of your screen with two fingers and tapping the Settings icon.
2. Navigate to Display.
3. Try the following adjustments:
- Disable Dark mode or Night mode.
- Turn off “Adaptive brightness” and manually increase brightness by moving the slider to the right.
- Select “Motion smoothness” and choose “Standard”.
If you notice flickering or glitches while charging, verify that your charging connection is secure and switch the Motion smoothness setting to Adaptive. For more insights on screen flickering and glitches, feel free to check out the article linked below. While your device may not include Galaxy AI, it harnesses the power of Gemini with the latest One UI 7.0 update, paired with Google Assistant. These features are designed to enhance your day-to-day tasks, giving you a smart and intuitive experience as you adjust to your new phone. We’re thrilled to have you in the Galaxy family and are committed to ensuring your experience gets even better. Thank you for sharing your journey with us!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking a moment to share your thoughts as you explore the capabilities of your Galaxy A16 5G. Getting used to advanced features can be a bit of a rollercoaster ride. Think of it like trying to master salsa dancing with two left feet at the beginning! If you’re experiencing screen flickering or glitching on your Galaxy phone or tablet, several factors may be contributing to the issue, including screen damage, outdated software, app conflicts, or underlying system problems. To get everything running smoothly again, start by checking your device for any visible damage, ensuring your software is up to date, and adjusting display settings. Here’s a quick guide on how to change your display settings:
1. Open the Display settings by swiping down from the top right corner of your screen with two fingers and tapping the Settings icon.
2. Navigate to Display.
3. Try the following adjustments:
- Disable Dark mode or Night mode.
- Turn off “Adaptive brightness” and manually increase brightness by moving the slider to the right.
- Select “Motion smoothness” and choose “Standard”.
If you notice flickering or glitches while charging, verify that your charging connection is secure and switch the Motion smoothness setting to Adaptive. For more insights on screen flickering and glitches, feel free to check out the article linked below. While your device may not include Galaxy AI, it harnesses the power of Gemini with the latest One UI 7.0 update, paired with Google Assistant. These features are designed to enhance your day-to-day tasks, giving you a smart and intuitive experience as you adjust to your new phone. We’re thrilled to have you in the Galaxy family and are committed to ensuring your experience gets even better. Thank you for sharing your journey with us!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This design was horrible and very unstable
on July 3, 2025
Posted by: Spookyfrom51st
[This review was collected as part of a promotion.] This device is very horrible anunuseful.It is just the woi tried gaming crashes a lot.I tried playing online.The volume goes down and goes up.It gets hot very fast.It's just one of the worst samsung's phones ever
Value
1
Response from Samsung USBy R&R, July 3, 2025
Hello, Spookyfrom51st —
Thank you for sharing your experience with the Galaxy A16 5G. We understand how much a smooth gaming experience and dependable performance matter, especially for users who count on their phone for immersive entertainment and daily tasks. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this issue can likely be resolved without needing to send it in for service. Performing simple actions, such as rebooting and updating the software, are just a couple of the things you can do to prevent freezes and crashes in the future. Download updates manually. On your device, navigate to and open the Settings app.
Swipe to and tap Software update or System updates. It will vary between models.
Tap ‘Download and install’ or ‘Check for software updates’. If an update is available, it will begin downloading; however, you may need to tap ‘Download now ’ on some devices. When the download is complete, follow the on-screen instructions to install the update. Find out more by checking out “Samsung phone or tablet freezes and crashes.”
Your perspective highlights the importance of stability and intuitive controls, and this feedback reinforces our commitment to enhancing the Galaxy experience for everyone. Beyond gaming, your device offers a variety of features and advanced display capabilities, ready to be explored, helping you stay connected with what matters most. Thank you for being a part of the Samsung community.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We understand how much a smooth gaming experience and dependable performance matter, especially for users who count on their phone for immersive entertainment and daily tasks. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this issue can likely be resolved without needing to send it in for service. Performing simple actions, such as rebooting and updating the software, are just a couple of the things you can do to prevent freezes and crashes in the future. Download updates manually. On your device, navigate to and open the Settings app.
Swipe to and tap Software update or System updates. It will vary between models.
Tap ‘Download and install’ or ‘Check for software updates’. If an update is available, it will begin downloading; however, you may need to tap ‘Download now ’ on some devices. When the download is complete, follow the on-screen instructions to install the update. Find out more by checking out “Samsung phone or tablet freezes and crashes.”
Your perspective highlights the importance of stability and intuitive controls, and this feedback reinforces our commitment to enhancing the Galaxy experience for everyone. Beyond gaming, your device offers a variety of features and advanced display capabilities, ready to be explored, helping you stay connected with what matters most. Thank you for being a part of the Samsung community.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy A16 is fast and easy to use
on July 3, 2025
Posted by: Treekid95
[This review was collected as part of a promotion.] I use my galaxy A16 5g for work and for pleasure. My kids have gotten into Galaxy phones for the ease of use and fast loading and super easy apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new feature allow more seamless usage
on July 3, 2025
Posted by: Kinjinte69
[This review was collected as part of a promotion.] The AI Gemini is really great feature when I'm driving. The easy way to use when your in a hurry. The animation and vibrate colors are great. I wish they would make the volume was better. Especially when on speaker phone or listen to music with friend. Plus they need a way to have better noise canceling when walking and or driving.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on July 3, 2025
Posted by: 420peace
[This review was collected as part of a promotion.] I love my Samsung phone. It has so many awesome features. Galaxy AI is so cool. I love to use AI when I take pictures or videos for amazing effects. Also, I love to research and my Samsung is knowledge at my fingertips with speedy results!
My Samsung is all I need for communication as well as entertainment by playing games or streaming music, TV and movies! I am very pleased with my Samsung!
My Samsung is all I need for communication as well as entertainment by playing games or streaming music, TV and movies! I am very pleased with my Samsung!
Value
5
Written by a customer while visiting Samsung US