Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great Phone Mostly Compatible but
on July 2, 2025
Posted by: Penny4UrThoughts
[This review was collected as part of a promotion.] My Galaxy A16 5G is a great phone. It does what's expected of a smart phone; for the most part. But, I find that it can't do too many things at once.
When downloading apps if a text message comes in at the same time my phone will glitch, freeze-up or slow down to a very frustrating speed. So slow that I usually restart my phone. Restarting has become the "NEW NORM". I oftend tell my friends not to send me any text messages with pics because my phone can't handle it.
Zoom Conference calls are sharp and clear. I was pleasantly surprised at how my Zoom Call DID NOT get dropped when a text message came across - right in the middle of the meeting. Video streaming and watching movies all come through crystal clear and with quality performance.
The speakers, ear buds or wired headphones all work very well as I listen to music or AudioBooks. There has never been a problem hearing or being heard as I talk on my Galaxy A16 using any of these methods.
I have used Galaxy AI to searched the web for various cooking recipes, directions and directories. I found it useful and precise.
I do love the overall appearance. My phone is sturdy and the weight and feel of it, with my protective case, feels just-right in my hands. The keyboard for texting has great placement options and the buttons are a good size.
Lastly, I truly appreciate the security features offered by the Samsung Members Program. They keep my Galaxy up-to-date with the latest improvements and threat detection software.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy a16 Samsung
on July 2, 2025
Posted by: Redneck
[This review was collected as part of a promotion.] Great phone not had any problems with it I would recommend it to people can't go wrong with his phone I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 2, 2025
Posted by: Pixygurli17
[This review was collected as part of a promotion.] I love the Galaxy AI feature. I have always been a fan of Samsung Galaxy phones. With his sleep design and smooth operating system it is perfect for my everyday needs and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phkne
on July 2, 2025
Posted by: Geminialpha92
[This review was collected as part of a promotion.] Samsung Galaxy A16 Review
The Samsung Galaxy A16 is Samsung’s attempt to offer a balanced budget smartphone experience without compromising the core features users expect from the Galaxy A series. Positioned as an entry-level to mid-range device, it brings a respectable combination of design, performance, and essential features suited for everyday users.
Design and Build Quality:
The Galaxy A16 continues Samsung’s modern design philosophy with a sleek, minimalist finish. Despite its plastic back and frame, it feels solid in hand. The matte finish helps resist fingerprints and provides a good grip. Available in subtle color options, the phone looks premium for its price bracket. The placement of buttons is ergonomic, and it includes a side-mounted fingerprint scanner which is fairly responsive.
The Galaxy A16 continues Samsung’s modern design philosophy with a sleek, minimalist finish. Despite its plastic back and frame, it feels solid in hand. The matte finish helps resist fingerprints and provides a good grip. Available in subtle color options, the phone looks premium for its price bracket. The placement of buttons is ergonomic, and it includes a side-mounted fingerprint scanner which is fairly responsive.
Display:
Sporting a 6.5-inch PLS LCD display with HD+ resolution (720 x 1600 pixels), the A16 offers decent brightness and color reproduction for casual use. While not AMOLED, the screen is good enough for video streaming, browsing, and social media. Viewing angles are acceptable, though it’s not the sharpest in the segment due to the lower resolution.
Sporting a 6.5-inch PLS LCD display with HD+ resolution (720 x 1600 pixels), the A16 offers decent brightness and color reproduction for casual use. While not AMOLED, the screen is good enough for video streaming, browsing, and social media. Viewing angles are acceptable, though it’s not the sharpest in the segment due to the lower resolution.
Performance:
Powered by the MediaTek Helio G35 or a similar entry-level chipset (depending on the region), paired with 3GB or 4GB of RAM and 64GB of internal storage, the A16 handles basic tasks like messaging, web browsing, and light app usage comfortably. However, multitasking or gaming can lead to noticeable slowdowns, and heavy ap
Powered by the MediaTek Helio G35 or a similar entry-level chipset (depending on the region), paired with 3GB or 4GB of RAM and 64GB of internal storage, the A16 handles basic tasks like messaging, web browsing, and light app usage comfortably. However, multitasking or gaming can lead to noticeable slowdowns, and heavy ap
Value
4
Written by a customer while visiting Samsung US
Posted by: CLARION
Verified Purchase:Yes
the phone is not working satisfactorily. Will probably returned
Response from Samsung USBy R&R, July 3, 2025
Hello CLARION —
Thank you for sharing your insights on the Galaxy A16 5G! We truly appreciate your feedback, as it helps us better understand what our customers value. This device is crafted to provide balanced performance and reliable connectivity, along with features that cater to your daily needs. With unique offerings that set it apart from other brands, the Galaxy A16 5G is designed to enhance your experience.
We encourage you to explore its full potential and discover tips and tricks to personalize your device by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We hope you enjoy uncovering how this phone can seamlessly fit into your everyday life. Thank you for choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A16 5G! We truly appreciate your feedback, as it helps us better understand what our customers value. This device is crafted to provide balanced performance and reliable connectivity, along with features that cater to your daily needs. With unique offerings that set it apart from other brands, the Galaxy A16 5G is designed to enhance your experience.
We encourage you to explore its full potential and discover tips and tricks to personalize your device by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We hope you enjoy uncovering how this phone can seamlessly fit into your everyday life. Thank you for choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far...
on July 2, 2025
Posted by: Scrappysmom
[This review was collected as part of a promotion.] I have the Samsung A16 (2025). So far it's one of the best phones I've had. The AIGemini helps so much since I'm not good with technology. But I'm learning. The screen size is perfect and my phone is always with me. And the colors on the screen are just dynamic. I'm almost blind but I can see the screen because of the great colors the screen puts out.thank you for making a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 2, 2025
Posted by: JAMFUENTEA
[This review was collected as part of a promotion.] I habe the a16 it's an incredible phone, you may laugh but forme it works perfectly because of the heavy work I do so these phone work great for me. EASY for every day task
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone
on July 2, 2025
Posted by: Redbone
[This review was collected as part of a promotion.] I like my phone very much it takes great pictures and has alot of storage. The online downfall I don't like is seems a little slow at times but that could be just my service
Value
3
Response from Samsung USBy R&R, July 3, 2025
Hello Redbone
Thank you for taking a moment to share your experience with the Galaxy A16 5G. It’s wonderful to hear you’re enjoying the impressive storage capacity and camera performance this device offers. Your mention of occasional slowness is helpful, and we appreciate knowing how connectivity or network experiences may impact daily use. We’re proud to design smartphones that deliver excellent photos, modern features, and consistent storage benefits to match your lifestyle needs. We look forward to seeing how your Galaxy device continues to enhance your everyday moments. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking a moment to share your experience with the Galaxy A16 5G. It’s wonderful to hear you’re enjoying the impressive storage capacity and camera performance this device offers. Your mention of occasional slowness is helpful, and we appreciate knowing how connectivity or network experiences may impact daily use. We’re proud to design smartphones that deliver excellent photos, modern features, and consistent storage benefits to match your lifestyle needs. We look forward to seeing how your Galaxy device continues to enhance your everyday moments. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US