Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
1
Galaxyreview
on October 6, 2025
Posted by: Jo1021
[This review was collected as part of a promotion.] The camera quality could be better as well as security
Value
1
Response from Samsung USBy R&R, October 7, 2025
Ahoy Jo1021, \nThank you for sharing your thoughts on the Galaxy A16 5G. The device enhances the A series with immersive visuals, sleek design, and dependable, secure features—improving daily user experiences. Photography fans will appreciate its versatile triple-lens setup, led by a 50MP main sensor that captures detailed photos in any environment. Alongside a 5MP ultra-wide and 2MP macro lens, every shot is vibrant and precise. Selfie lovers can take sharper, more lively selfies with the 13MP front camera, which ensures clarity, detail, and color accuracy when needed. The Galaxy A16 5G will receive six generations of One UI and Android updates, plus six years of Samsung Security Maintenance Releases, keeping it secure and current. Additionally, Samsung Knox Vault offers advanced security to protect private data, such as passwords and secrets, from hardware-based threats like voltage glitches, temperature tampering, and laser interference. We appreciate your feedback and thank you for choosing Samsung.\nUseful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G\nhttps://www.samsung.com/us/support/answer/ANS10004655/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 6, 2025
Posted by: Payazo91
[This review was collected as part of a promotion.] This phone is amazing! Has lots of great features, easy to use, great camera features, settings easy to understand and set, Galaxy AI is useful and easy to use.... by far one of if not the best Samsung phone made. And the security features are great as well. The size of the phone is superb, light in weight, and touch screen is amazing. The video play is even better! Thank you Samsung for such a splendid device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 6, 2025
Posted by: Masterblaze
[This review was collected as part of a promotion.] Great phone super reliable. Stays charged for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I find the Galaxy series the easiest to use.I
on October 6, 2025
Posted by: Vrmooore23
[This review was collected as part of a promotion.] I am not tech savvy but I find the Galaxy series so easy to eat up and control. It's a very rare occasion if ever hatt I have any problems with programs, files,, or adding deevices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy rocks!
on October 6, 2025
Posted by: TexTexan
[This review was collected as part of a promotion.] Fast, sturdy, great phone. Galaxy AI is great! I'd never buy or use any phone but a Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
One problem
on October 6, 2025
Posted by: Not2here
[This review was collected as part of a promotion.] The A16 gets very hot. Sometimes it feels like it's going to catch ffire.
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hiya Not2here,\nThank you for your feedback on the Galaxy A16 5G. While it may heat up occasionally, it shouldn’t become too hot to handle. All Galaxy devices operate best within a specific temperature range. They might feel warm during activities like charging, but this doesn't affect their lifespan or performance. If your device gets excessively hot, it could be a concern. Please review the online guide linked below for tips on maintaining proper device function. If you require additional help, contact our Samsung Support Team. We're here to assist you. Thank you for choosing Samsung. \nKeep your Galaxy device at its normal operating temperature\nhttps://www.samsung.com/us/support/answer/ANS10002887/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Great until everything messed up on it 6 months la
on October 6, 2025
Posted by: Cherbear
[This review was collected as part of a promotion.] OK until it wasnt and everything started to go crazy on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great security, space, and easy to navigate
on October 6, 2025
Posted by: GlXYJD
[This review was collected as part of a promotion.] Everything is amazing and I am really enjoying the phone
Value
5
Written by a customer while visiting Samsung US