Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Camera is terrible. Still new to Galaxy AI
on July 1, 2025
Posted by: Favored
[This review was collected as part of a promotion.] I gave 3 stars because I absolutely hate the camera quality, it doesn't focus well at all. I'm still new to Galaxy AI so I honestly don't use it much. The update just rearranged my whole phone layout and I'd gotten accustomed to the way it was previously. Besides that it's a phone
Value
3
Response from Samsung USBy R&R, July 3, 2025
Thank you for sharing your experience with the Galaxy A16 5G, Favored! We’re thrilled to hear that you’re diving into the advanced features of your new device. While it doesn’t come equipped with Galaxy AI, it integrates seamlessly with Gemini on the latest One UI 7.0. It works seamlessly with Google Assistant, offering you innovative and convenient functionalities. We also value your insights on the camera experience and layout enhancements. Our Galaxy devices are designed with continuous evolution in mind, so your feedback is incredibly valuable as you familiarize yourself with the new system.
The cameras on Galaxy smartphones and tablets offer a wide range of shooting modes and customizable settings to help you capture stunning photos and videos. To fine-tune your camera settings, swipe up from the bottom of your device screen to access the Apps menu. Open the Camera app, tap the Settings icon in the top left corner, or hit the Quick controls icon (the four dots) below the viewfinder, and then select the Settings icon. You can find out more about capturing the best shot every time with your Galaxy A16 5G by checking out the online article, “Camera modes and settings on Galaxy phones and tablets.” The link to the article is provided below.
We’re excited that you’ve chosen Samsung and hope you continue to explore the features that enhance your lifestyle!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The cameras on Galaxy smartphones and tablets offer a wide range of shooting modes and customizable settings to help you capture stunning photos and videos. To fine-tune your camera settings, swipe up from the bottom of your device screen to access the Apps menu. Open the Camera app, tap the Settings icon in the top left corner, or hit the Quick controls icon (the four dots) below the viewfinder, and then select the Settings icon. You can find out more about capturing the best shot every time with your Galaxy A16 5G by checking out the online article, “Camera modes and settings on Galaxy phones and tablets.” The link to the article is provided below.
We’re excited that you’ve chosen Samsung and hope you continue to explore the features that enhance your lifestyle!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very dependable. Battery-life is OK.
on July 1, 2025
Posted by: SouthGAbottom
[This review was collected as part of a promotion.] All set to start the review of your
Galaxy A16 5G
Galaxy A16 5G
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This phone is very dependable. Battery-life is OK.
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Share your opinion with us and write a detailed review.
We want your review to get published, so please:
Do not discuss things that are unrelated to the product (e.g., shipping experience, customer service, etc. Please contact us instead)
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This phone is very dependable. Battery-life is OK.
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Review Message
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Requested review
on July 1, 2025
Posted by: Deadhead
[This review was collected as part of a promotion.] Recently got me Galaxy A15 and it took a little while to figure it all out ( boomer here) but once I did it's great. Still finding things.Cool Michael
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hiya Deadhead,
We’re delighted to hear that you’re enjoying your new Galaxy A15 as you explore its features! It is completely normal to take some time to get used to the device, and we are thrilled that it has become a great fit for you. We hope you continue to discover even more ways the Galaxy A15 can make your daily tasks smoother and more enjoyable. Thank you for sharing your journey with us and for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re delighted to hear that you’re enjoying your new Galaxy A15 as you explore its features! It is completely normal to take some time to get used to the device, and we are thrilled that it has become a great fit for you. We hope you continue to discover even more ways the Galaxy A15 can make your daily tasks smoother and more enjoyable. Thank you for sharing your journey with us and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It has great features.
on July 1, 2025
Posted by: Truloveaz
[This review was collected as part of a promotion.] Galaxy AI is a super cool feature. I love how I can learn from my phone and the steaming is awesome. Nit to mention I love samsung tv. I had a LG smart TV but after getting my new samsung phone and tablet I went and got a new 60inch samsung tv super awesome.
#Lifefullofsamsung
#Lifefullofsamsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUNG SINGER MY SWEET A16
on July 1, 2025
Posted by: TSung25
[This review was collected as part of a promotion.] I love all the new features of my Galaxy A16. Finally getting my feet wet with Ai and my mind is blown. J almost feel guilty bossing this assistant around without paying her lol. Keep up the great work Samsung you got my attention!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this product it is very good
on July 1, 2025
Posted by: Melliemin4u3
[This review was collected as part of a promotion.] Galaxy 1 is an awesome phone it takes great pictures my videos come threw nicely and the audio is good as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product doesn't have enough storage, keeps cl
on July 1, 2025
Posted by: LunaBsho
[This review was collected as part of a promotion.] I play games & send messages on my phone. I tend to watch a lot of YouTube videos & Tiktok. I watch movies and Tv on my phone as well.
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hey LunaBsho,
Thank you for sharing your experience with the Galaxy A16 5G. We truly appreciate hearing how you use your device, from streaming to messaging and gaming. We understand that storage plays a significant role for those with a rich media lifestyle, and your feedback is incredibly valuable as we look for ways to better support these needs in future innovations. At Samsung, we’re committed to designing devices that strike a balance between performance, entertainment, and everyday productivity. Your insights help us continually refine our mission. We hope you continue to explore the Galaxy lineup and all the ways it can support your passion for entertainment and staying connected. Thanks for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We truly appreciate hearing how you use your device, from streaming to messaging and gaming. We understand that storage plays a significant role for those with a rich media lifestyle, and your feedback is incredibly valuable as we look for ways to better support these needs in future innovations. At Samsung, we’re committed to designing devices that strike a balance between performance, entertainment, and everyday productivity. Your insights help us continually refine our mission. We hope you continue to explore the Galaxy lineup and all the ways it can support your passion for entertainment and staying connected. Thanks for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on July 1, 2025
Posted by: KevinG
[This review was collected as part of a promotion.] Great product t stars it's a amazing phone at a great value
Value
5
Written by a customer while visiting Samsung US