Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I LOVE it!
on June 30, 2025
Posted by: ToriMusic
[This review was collected as part of a promotion.] I love my Galaxy A1. It's reliable, has plenty of storage space, and is easy to navigate. I only wish that the picture quality was better. Aside from that, I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a delight.
on June 30, 2025
Posted by: PinkCaterpillar
[This review was collected as part of a promotion.] Galaxy AI has been a veery useful tool in my life to help me do things quickly on the go. My galaxy hass performed so much better than my own phone while also being a much affordable option. Google maps has been helpful getting me to and from school and has all the apps id need already in it saving me much of the hassle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 Review and Feedback
on June 30, 2025
Posted by: ChaoticTank942
[This review was collected as part of a promotion.] The galaxy a16 is the best galaxy by far as its picture quality is always so amazing and its storage is so wide span that i can take lots of pics and download a lot of apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Emergency call feature I dislike.
on June 30, 2025
Posted by: Steveinhwood
[This review was collected as part of a promotion.] After the latest update, my phone now has the emergency call feature on the lock screen. I do not like this feature as I have now called the police twice now while it was in my pocket. I was totally unaware of this when it happened. I want it off of my lock screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best budget phone on the market
on June 30, 2025
Posted by: Samsung4life
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a solid budget-friendly phone that stands out with its vibrant 6.7-inch Super AMOLED display featuring a smooth 90Hz refresh rate and impressive brightness, making it great for everyday media use. It offers excellent battery life with a 5,000 mAh battery and supports 25W fast charging. One of its strongest features is the promise of six years of software support—rare in this price range—making it a smart long-term investment. The 50MP main camera takes decent photos in good lighting, and the selfie camera performs reasonably well. However, the phone’s performance is held back by its lower-end processor (Exynos 1330 or MediaTek Dimensity 6300, depending on the region), which can struggle with multitasking and gaming. The auxiliary cameras, including the ultrawide and macro, are weak, and the phone lacks features like stereo speakers and 4K video recording. Importantly, it does not include Samsung’s new Galaxy AI features such as Circle to Search, Live Translate, or generative editing—those are reserved for higher-tier models like the Galaxy A36 or S-series. Overall, the Galaxy A16 5G is a great choice for users looking for a reliable, everyday phone with a good display and long software support, but it falls short for those seeking advanced AI tools or high-performance capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on June 30, 2025
Posted by: Workguy23
[This review was collected as part of a promotion.] I love this phone it is better than a02s they should put more features like earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad device
on June 30, 2025
Posted by: Recnzmh
[This review was collected as part of a promotion.] This device is really slow but other then that it is a really good device let's me do everything that I need to do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing Downgrade For Me.
on June 30, 2025
Posted by: Kaijujutsu
[This review was collected as part of a promotion.] When my Z Fold 3 stopped charging, I needed a phone ASAP. Don't get me wrong, the A16 is a great starter phone. But compared to even my 5 year old Fold is very slow. The battery struggles to charge when I'm in my car unless I turn it off. The thumbprint reader doesn't always work. 3 apps running at the same time is the max before the lag becomes impossible.
Value
1
Response from Samsung USBy R&R, July 3, 2025
Hey Kaijujutsu,
Thank you for sharing your experience with the Galaxy A16 5G. We truly value hearing from customers who have explored a range of Galaxy devices. Your observations about performance, charging while on the go, and multitasking are essential as we strive to deliver an experience that feels confident and reliable with every use. While devices vary in features, the A16 still offers the trusted Galaxy ecosystem, including a secure platform and dependable daily functionality. Your feedback helps us build on that foundation for future enhancements. You can find articles provided below that detail some of the behaviors you have been experiencing. We’re always looking for ways to deliver ease and assurance in how you stay connected. Thank you for being a part of the Samsung community.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We truly value hearing from customers who have explored a range of Galaxy devices. Your observations about performance, charging while on the go, and multitasking are essential as we strive to deliver an experience that feels confident and reliable with every use. While devices vary in features, the A16 still offers the trusted Galaxy ecosystem, including a secure platform and dependable daily functionality. Your feedback helps us build on that foundation for future enhancements. You can find articles provided below that detail some of the behaviors you have been experiencing. We’re always looking for ways to deliver ease and assurance in how you stay connected. Thank you for being a part of the Samsung community.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US