Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
1
Slow phone
on June 30, 2025
Posted by: Kittybeanz45
[This review was collected as part of a promotion.] Galaxy AI is a plus but this phone is not worth a penny. It cannot handle more than a few apps open at a time and crashes frequently. What a waste
Value
1
Response from Samsung USBy R&R, July 1, 2025
Hey Kittybeanz45,
Thank you for taking the time to share your experience with the Galaxy A16 5G. We appreciate you highlighting Galaxy AI’s helpfulness, and we understand you’re seeking even smoother multitasking. While this device doesn’t come with Galaxy AI built in, it benefits from the Gemini feature through the new One UI 7.0 update, which integrates Google Assistant to help you optimize your daily routines smartly and intuitively.
We’re thrilled to hear that you recognize the potential of its features and have taken the time to explore its capabilities. The Galaxy A16 5G continues to provide thoughtful enhancements for reliable everyday use. If you’re encountering unresponsive apps, it might be time for a thorough spring cleaning. There’s no need to uninstall apps or reset your phone or tablet.
Clearing the app cache acts like a cleanse for your applications, removing residual files that could be slowing them down. Simply open Settings, swipe to and tap Apps, then select or search for the app you want to clear. From there, tap Storage, and then select Clear cache.
For additional support with your phone or tablet’s storage, memory, and app usage, you can utilize Device Care. This feature helps maintain your device’s performance by scanning for crashes, closing background apps, and checking for malware—all with just a tap. To discover more about keeping your apps updated and your phone performing at its best, check out “Clear the app cache and data on your Galaxy phone or tablet.”
Thank you again for sharing your experience with us. We’re grateful for your support of Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A16 5G. We appreciate you highlighting Galaxy AI’s helpfulness, and we understand you’re seeking even smoother multitasking. While this device doesn’t come with Galaxy AI built in, it benefits from the Gemini feature through the new One UI 7.0 update, which integrates Google Assistant to help you optimize your daily routines smartly and intuitively.
We’re thrilled to hear that you recognize the potential of its features and have taken the time to explore its capabilities. The Galaxy A16 5G continues to provide thoughtful enhancements for reliable everyday use. If you’re encountering unresponsive apps, it might be time for a thorough spring cleaning. There’s no need to uninstall apps or reset your phone or tablet.
Clearing the app cache acts like a cleanse for your applications, removing residual files that could be slowing them down. Simply open Settings, swipe to and tap Apps, then select or search for the app you want to clear. From there, tap Storage, and then select Clear cache.
For additional support with your phone or tablet’s storage, memory, and app usage, you can utilize Device Care. This feature helps maintain your device’s performance by scanning for crashes, closing background apps, and checking for malware—all with just a tap. To discover more about keeping your apps updated and your phone performing at its best, check out “Clear the app cache and data on your Galaxy phone or tablet.”
Thank you again for sharing your experience with us. We’re grateful for your support of Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well built
on June 30, 2025
Posted by: DrWeEvil79
[This review was collected as part of a promotion.] I've been using the Samsung A series for a very long time . This phone runs extremely smooth It has great features And I love the fact that If I have any questions I can just go to My AI features like my co-pilot. I haven't had a single issue with this phone it is excellent for the value
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on June 30, 2025
Posted by: Leinad
[This review was collected as part of a promotion.] It's survived my hands, every phone I ever get breaks due to my clumsiness. This obedience is durable enough for myself and my children. Not to mention it's electronically a very great buy. It's worth more than what I paid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is easy to use
on June 30, 2025
Posted by: Lovesmyjob
[This review was collected as part of a promotion.] This is the best phone because it's easy to use. Camera takes perfect pictures. Easy to set up. I use it for work and it never fails. It helps keep my stuff organized. The best part about it is the Galaxy AI. Always gives me the right answers and helps me understand things I need help with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 30, 2025
Posted by: DADDYG1031
[This review was collected as part of a promotion.] Picture quality is great like how it checks how everything works like the volume sensor charging headphone speakers in and out sound system works great for almost anything on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 16
on June 30, 2025
Posted by: Mando325
[This review was collected as part of a promotion.] This phone is very strong. I use it for work. I have dropped it several times and it's still operatingjust great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good budget phone
on June 30, 2025
Posted by: Davidm22
[This review was collected as part of a promotion.] Galaxy ai works good phone is decent but not great
Value
3
Response from Samsung USBy R&R, July 1, 2025
Hola Davidm22,
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate hearing about your experience with its dependable performance and the benefits you’ve found in the smart features. While this device doesn’t include Galaxy AI, it delivers impressive AI-like support through Gemini with the latest One UI 7.0 update, along with Google Assistant, working together to keep tasks seamless and more intuitive. Many Galaxy fans continue to discover how these tools can enhance their everyday routines in a reliable way. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate hearing about your experience with its dependable performance and the benefits you’ve found in the smart features. While this device doesn’t include Galaxy AI, it delivers impressive AI-like support through Gemini with the latest One UI 7.0 update, along with Google Assistant, working together to keep tasks seamless and more intuitive. Many Galaxy fans continue to discover how these tools can enhance their everyday routines in a reliable way. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Durable can be a little slow but for the price
on June 30, 2025
Posted by: Brosoph961
[This review was collected as part of a promotion.] Galaxy AI durable but can be slow but can't beat it for the price
Value
4
Written by a customer while visiting Samsung US