Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Overall Great Tweener Phone
on June 30, 2025
Posted by: NoGimX
[This review was collected as part of a promotion.] After destroying my s21+ that I had for a few years, I decided to try to the A16 & with the new Galaxy AI, it feels like i didn't lose a step. There are minor performance issues but that's expected from a "tweener" phone. Excellent to buy for kids & young working students.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy A-16
on June 30, 2025
Posted by: Lyndell
[This review was collected as part of a promotion.] I loved my former Samsung A-15 IT WAS QUICKER DIDNT STALLAND WAS AN ALL AROUND BETTER PHONE FOR ME CANT WAIT TO UPGRADE.
Value
3
Response from Samsung USBy R&R, July 29, 2025
Good day Lyndell,
Thank you for your feedback on the Galaxy A16 5G! This model features a vibrant 6.7″ Super AMOLED display and a slim 7.9 mm body, making it one of the most stylish and practical options in its price range, designed to support your daily activities. We understand your appreciation for your Galaxy A15 5G, and we’re here to assist. Many users find that a software update can boost performance. If your device is slow, lagging, or taking longer to respond, an update might help. To check for updates, swipe down with two fingers from the top right corner, tap the Settings icon, then select Software update or System updates—your model’s options. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it will typically download automatically, though some devices may require you to tap 'Download now.' Follow the on-screen prompts to install the update once the download completes. Additional instructions can be found via a link below on how to update your device. We value your reviews as they help us improve and innovate. Thank you for trusting Samsung; your feedback is key to our progress.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G! This model features a vibrant 6.7″ Super AMOLED display and a slim 7.9 mm body, making it one of the most stylish and practical options in its price range, designed to support your daily activities. We understand your appreciation for your Galaxy A15 5G, and we’re here to assist. Many users find that a software update can boost performance. If your device is slow, lagging, or taking longer to respond, an update might help. To check for updates, swipe down with two fingers from the top right corner, tap the Settings icon, then select Software update or System updates—your model’s options. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it will typically download automatically, though some devices may require you to tap 'Download now.' Follow the on-screen prompts to install the update once the download completes. Additional instructions can be found via a link below on how to update your device. We value your reviews as they help us improve and innovate. Thank you for trusting Samsung; your feedback is key to our progress.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works great when restarted daily.
on June 30, 2025
Posted by: MrsGreezy
[This review was collected as part of a promotion.] Must restart regularly or it slows significantly to almost unusable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a15 5g
on June 30, 2025
Posted by: GoodcitizenfromSeattle
[This review was collected as part of a promotion.] Galaxy AI is something im new to using with this phone but Gimini really seems kinda real like an actual person you can even customize her voice on how she sounds I enjoy this phone quite a bit and use it daily I hope they will let Gemini have openness is a way to learn and develop and progress to file and fill paperwork as well as many other things all in all the phone is fast and has decent storage I v e not had it long but it's not bad at all it's got 2 esim slots as well with upgradable storage if anything the camera need s to be as good as the s25ultras other than that it's sleek and great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features so much to play with!
on June 30, 2025
Posted by: Realmrose8811
[This review was collected as part of a promotion.] Love the space and apps I can add such as perplexity is on of my favorite apps I added also the amount of themes and icons to choose from . The "Galaxy AI"is the best for creation of the mind
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy1 Samsung 16
on June 30, 2025
Posted by: Galaxy1007
[This review was collected as part of a promotion.] The Galaxy A1 is good when taking pictures and streaming movies i would recommend this phone to others because it does a lot.I have been using galaxy Samsung phones for ever and a day I wouldn't change it for any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gets the newest updates phone is very fast!
on June 30, 2025
Posted by: Ilovesamsung112411
[This review was collected as part of a promotion.] I use galaxy Ai to help me grocery shop and lots of things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the headache
on June 30, 2025
Posted by: SavingMom
[This review was collected as part of a promotion.] Bought two of these while they are up to date and I purchased my two at a reasonable price point it still doesn't make up for the dreaded " your device is running slow restart to speed up your device" This phone is brand new out the box, straight into screen protector and heavy duty case so it has not been dropped or damaged...etc almost all space is free seeing as I do not load anything on to it. Making a long story short save your money and head for a mid-tier or better. I have a S 22 ultra that runs great better than this one and still gets updates. Also I wouldn't even suggest this for a child my children included because when it flashes that the phone gets so choppy and unmanageable that the only way to make it stop is to shut it off if you can and reboot in an emergency this is not an issue you want to have. I wanted to love this device but I'll stick to my 22 ultra for now
Value
1
Response from Samsung USBy R&R, July 1, 2025
Hello SavingMom,
Thank you for taking the time to share your detailed experience with the Galaxy A16 5G. We appreciate you pointing out both what worked and what could be improved in your feedback. Hearing about your concerns with performance, storage experience, and overall responsiveness helps us continue to innovate and refine the Galaxy lineup to better meet everyday needs. The Galaxy A16 5G is designed to balance essential features with dependable connectivity, and we’re grateful to know how it’s performing in real-world use. Your insights support our commitment to continuous improvement so we can continue delivering devices that help you and your family stay connected confidently. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your detailed experience with the Galaxy A16 5G. We appreciate you pointing out both what worked and what could be improved in your feedback. Hearing about your concerns with performance, storage experience, and overall responsiveness helps us continue to innovate and refine the Galaxy lineup to better meet everyday needs. The Galaxy A16 5G is designed to balance essential features with dependable connectivity, and we’re grateful to know how it’s performing in real-world use. Your insights support our commitment to continuous improvement so we can continue delivering devices that help you and your family stay connected confidently. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US