Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Samsung galaxy A16 5g
on June 30, 2025
Posted by: Chrissy
[This review was collected as part of a promotion.] Yes i love my Galaxy A16 5g... it's awesome. Especially since the newest update. You can search way better Especially with the new galaxy Ai. It's so helpful with all the new innovative things it can help with. Im so very happy with my Samsung phone it helps me listen to my music I stream. I play alot of games on my phone and I'm able to set notes and reminders. It has a good amount of storage and a top notch security system...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5G Cellphone
on June 30, 2025
Posted by: SoulSearcherGma
[This review was collected as part of a promotion.] When I first bought my new cellphone I loved it. It has all the things that I needed plus some. I bought it about 4 months ago. For the last month or so, my battery has been getting hot. I used my GPS map whenever I drive. Now it gets hot and goes into night mode because it says the battery is hot. Not happy about that at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the galaxy A16 5G phone.
on June 30, 2025
Posted by: Want2win
[This review was collected as part of a promotion.] I really like the galaxy A16 5G phone. I'm learning how to use it especially the galaxy AI. The pictures are very clear, and the movies ,and the videos are clear. I am thinking about gifting one to one of my grandchildren.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on June 30, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] Loving my mew Samsung Galaxy A16 5g. Will be updating to the new Samsung Galaxy . In love with Samsung Galaxys!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Headphones...
on June 30, 2025
Posted by: Chappy
[This review was collected as part of a promotion.] The phone doesn't have a corded head phone port. Otherwise its a pretty great phone.
Galaxy ai
Galaxy ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This has one of the best cameras
on June 30, 2025
Posted by: Jensbck25
[This review was collected as part of a promotion.] My new galaxy AI a16 5g, has the best cameras I've had yet out of all my phones. Reason I have 4 stars is because everyday I have to restart my phone at least twice a day. Other than that it's a really great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No video calls
on June 30, 2025
Posted by: Hatemyfone
[This review was collected as part of a promotion.] Face time is a no brainer. Now I can no longer duo meet. This is stupid.
Additionally every time I adjust a screenshot it loses the current page.
This phone is a step backwards.
I'd like a REFUND
Additionally every time I adjust a screenshot it loses the current page.
This phone is a step backwards.
I'd like a REFUND
Value
3
Response from Samsung USBy R&R, July 7, 2025
Hey there,
Thank you for sharing your valuable insights on the Galaxy A16 5G. We genuinely appreciate your emphasis on the significance of seamless video communication and efficient multitasking in your everyday activities. Your feedback regarding screenshot management and navigating video calling apps highlights areas for potential enhancements on Galaxy devices.
For video calls, you can utilize various services on your Galaxy phone or tablet, including your carrier’s video call feature or an app like Google Meet, provided that your device has been updated to One UI 4 or a later version. To learn more about using these services, we recommend checking out the online video titled “Using Google Meet on Your Galaxy Phone or Tablet.”
Capturing a screenshot on your Galaxy device is a simple process, although the exact method may differ slightly between models. We’ve made this functionality user-friendly to help you easily capture images. For detailed instructions on taking screenshots, please refer to the online resource, “How to Take a Screenshot on a Samsung Phone or Tablet.”
We appreciate your feedback and encourage you to continue exploring the many integrated features designed to enhance your connectivity and productivity. Thank you for being a valued member of the Samsung community!
Use Google Meet on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001354/#:~:text=Make%20video%20calls%20with%20family,don%27t%20miss%20a%20word.
How to use Google apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002548/
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
Screen capture with Smart Select on Galaxy phones or tablets
https://www.samsung.com/us/support/answer/ANS10003224/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your valuable insights on the Galaxy A16 5G. We genuinely appreciate your emphasis on the significance of seamless video communication and efficient multitasking in your everyday activities. Your feedback regarding screenshot management and navigating video calling apps highlights areas for potential enhancements on Galaxy devices.
For video calls, you can utilize various services on your Galaxy phone or tablet, including your carrier’s video call feature or an app like Google Meet, provided that your device has been updated to One UI 4 or a later version. To learn more about using these services, we recommend checking out the online video titled “Using Google Meet on Your Galaxy Phone or Tablet.”
Capturing a screenshot on your Galaxy device is a simple process, although the exact method may differ slightly between models. We’ve made this functionality user-friendly to help you easily capture images. For detailed instructions on taking screenshots, please refer to the online resource, “How to Take a Screenshot on a Samsung Phone or Tablet.”
We appreciate your feedback and encourage you to continue exploring the many integrated features designed to enhance your connectivity and productivity. Thank you for being a valued member of the Samsung community!
Use Google Meet on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001354/#:~:text=Make%20video%20calls%20with%20family,don%27t%20miss%20a%20word.
How to use Google apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002548/
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
Screen capture with Smart Select on Galaxy phones or tablets
https://www.samsung.com/us/support/answer/ANS10003224/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy is a great high quality phone
on June 30, 2025
Posted by: Lovetopurchase
[This review was collected as part of a promotion.] Samsung galaxy a 16 5 g is a top brand phone that has a lot of great features the camera takes high quality photos it has a lot of great apps a wonderful phone great internet speed.
Value
5
Written by a customer while visiting Samsung US