Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
This product isn't good
on October 10, 2025
Posted by: MrsKelley
[This review was collected as part of a promotion.] Keeps on exiting out of apps, and it freezes up, and they keyboard half the time doesn't work.
Value
2
Response from Samsung USBy R&R, October 14, 2025
Hi there MrsKelley,
Thanks for sharing how your Galaxy A16 5G is working. We value your feedback to understand device performance. From your description, clearing some caches might help. Are apps unresponsive? A quick cleanup could resolve this. No need to uninstall apps or reset your device—just clear the app's cache or data to remove bugs or problematic files. You can also use Device Care to limit background activity and save battery. Think of cache clearing as a detox for your apps, removing leftover files that slow them down. To do this, go to Settings, tap Apps, select your app, then go to Storage and tap Clear cache. This simple step can boost your device’s performance. For more guidance, see the linked online article below. Thank you for your review and for being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how your Galaxy A16 5G is working. We value your feedback to understand device performance. From your description, clearing some caches might help. Are apps unresponsive? A quick cleanup could resolve this. No need to uninstall apps or reset your device—just clear the app's cache or data to remove bugs or problematic files. You can also use Device Care to limit background activity and save battery. Think of cache clearing as a detox for your apps, removing leftover files that slow them down. To do this, go to Settings, tap Apps, select your app, then go to Storage and tap Clear cache. This simple step can boost your device’s performance. For more guidance, see the linked online article below. Thank you for your review and for being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I do love my phone, because it's Samsung.
on October 10, 2025
Posted by: Osita89
[This review was collected as part of a promotion.] I do like my phone. Because it's Samsung. And I love Samsung. I have multiple devices in my home that are Samsung. The AI I have on it is Gemini. It's still growing AI so it's good to see you grow with samsung. I use my phone for everyday use which is reaching for my children, for movies love to watch movies on my phone and to be able to stream them onto the TV as well. We could always use more pixels for our pictures, but that's because we love taking pictures. I have multiple apps on it and so far it works very well with all of them. No actual problems with the phone, would love it if all phones came with a terabyte of memory. it would help save more stuff. Being able to connect my messages now to my account also helps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been very useful for everyday use
on October 10, 2025
Posted by: Shadowgarden
[This review was collected as part of a promotion.] I use this for everyday stuff like watch YouTube, play games, and more importantly talk to the rest of my family. Haven't had problems with this at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for the price
on October 10, 2025
Posted by: Jwestkc
[This review was collected as part of a promotion.] Galaxy AI has made getting the less expensive phone a better experience. Although I am old I m oss my Galaxy 3 next up i want a eatch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on October 10, 2025
Posted by: BluePassion2025
[This review was collected as part of a promotion.] Galaxy AI is different...im not sure how I feel about it considering i like to stay as old school as possible ya know using books n stuff. But the phone itself is pretty great. Good quality pictures and videos; high speed connection; call quality pretty good too. No complaints on my end yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5g phone
on October 10, 2025
Posted by: LaceFace
[This review was collected as part of a promotion.] I love this phone! It has good quality screen and fast! It's very reliable and easy to use! Affordable price! 😊👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 10, 2025
Posted by: Love2jae
[This review was collected as part of a promotion.] I love this phone the feel of it mu hand the camera all around quality of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on October 10, 2025
Posted by: ChelsieRud
[This review was collected as part of a promotion.] I live Samsung the always have great reliability phone and devices I would recommend.
Value
5
Written by a customer while visiting Samsung US