Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Good samsung
on June 28, 2025
Posted by: Tazzlil211
[This review was collected as part of a promotion.] Funny 😁 😂 😀 🤣 😁 😂 😀 I was thinking of you 🤗 you 😘
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching over to Samsung for the first time.
on June 28, 2025
Posted by: Lunchpunch
[This review was collected as part of a promotion.] I'm in the process of learning the lay out of my new A16 5G. Because I had a Moto G power (2022) since its release.
I have not used the Galaxy AI yet as I don't know where to find it/properly utilize it.
Another reason why I got the A16 is because I wanted to join the Samsung family but didn't want to buy a really expensive flagship phone.
I also have a Galaxy tab S6+ Lite. Perfect for gaming and note taking.
I can only think of 2 out standing issues for the A16.
It tends to heat up quickly and please correct me if im wrong but the pen from my Galaxy tab S6+ Lite does not work on the A16.
It tends to heat up quickly and please correct me if im wrong but the pen from my Galaxy tab S6+ Lite does not work on the A16.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung
on June 28, 2025
Posted by: Dreamzala
[This review was collected as part of a promotion.] I have been useing Samsung Devices since the Galaxy S 10 and have loved them ever since. when I gotta get one it's my first go to phone. I have found that there easy to navigate and options for every day life use, are awesome from health,work,home entrainment, gaming and beound. Since they added AI it's even easier to maneuver through and get answers quick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far the best phone I've owned the last 5 years.
on June 28, 2025
Posted by: LoveSamsung4Life
[This review was collected as part of a promotion.] I have owned my galaxy for about 6 months now. I love the clarity of the photos I can take. Also the advanced feature of AI helps to take out or add anything I want to my photos. I get a crisper, clearer image that becomes a unique work of art once me and AI are finished with it. The sound quality during calls is much clearer than previous versions so I'm not struggling as much to be able to hear my calls. With the advanced 5G network I can send and receive messages from almost anywhere.
I use my phone mostly for gaming and the graphics continue to improve. With the new Gaming Hub I don't have to search for my games any longer they are all in one space and easy to locate. With the new Microsoft compatability I can also create documents with my phone and send them as well. I dint have to go to my computer and save it and then plug in my phone to transfer it. It's just all right here. My only disappointment is the cloud. I wish with all these advanced features and apps provided there would be more cloud space available for free. That would be my only complaint about this product. I love my phone. So far the best I've owned in 5 years. I love Samsung Falsies and can't air till I can afford one of the brand new ones when they come out.
I use my phone mostly for gaming and the graphics continue to improve. With the new Gaming Hub I don't have to search for my games any longer they are all in one space and easy to locate. With the new Microsoft compatability I can also create documents with my phone and send them as well. I dint have to go to my computer and save it and then plug in my phone to transfer it. It's just all right here. My only disappointment is the cloud. I wish with all these advanced features and apps provided there would be more cloud space available for free. That would be my only complaint about this product. I love my phone. So far the best I've owned in 5 years. I love Samsung Falsies and can't air till I can afford one of the brand new ones when they come out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amro
Verified Purchase:Yes
the wat of sale & refunded the old Samsung A13 is very bad
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 30, 2025
Hello there Amro,
Thank you for sharing your experience with the Galaxy A16. At Samsung, we are committed to making every experience as smooth and positive as possible, and we truly value you taking the time to share this feedback so we can continue to improve. We hope you are enjoying the features and performance of the Galaxy A16, which is designed to deliver dependable connectivity and ease of use for everyday needs. Your input helps us ensure customers have confidence in their Galaxy products now and in the future. We may have to gather more information regarding your experience. Please reach out to our Samsung Support Team to further assist. Thanks for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A16. At Samsung, we are committed to making every experience as smooth and positive as possible, and we truly value you taking the time to share this feedback so we can continue to improve. We hope you are enjoying the features and performance of the Galaxy A16, which is designed to deliver dependable connectivity and ease of use for everyday needs. Your input helps us ensure customers have confidence in their Galaxy products now and in the future. We may have to gather more information regarding your experience. Please reach out to our Samsung Support Team to further assist. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has been my preferred choice
on June 28, 2025
Posted by: Skinnylumberjack
[This review was collected as part of a promotion.] Galaxy has always been my favorite device on the market and now with galaxy Ai it's indescribable how simple it is to do absolutely anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Response is slow
on June 28, 2025
Posted by: TClove
[This review was collected as part of a promotion.] For this phone to be a 2025 and have 5g it's response is slow. The features are cool and I like the overall feel of the phone. Please work on the response of the phone to speed it up.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Hey TClove,
Thank you for taking the time to share your feedback about the Galaxy A16 5G. We appreciate your insights on the enjoyable features and overall experience of the device. Your comments regarding performance responsiveness are invaluable in helping us ensure that the Galaxy experience aligns with evolving expectations. This device is crafted to deliver reliable 5G connectivity and provide a seamless experience for everyday use.
Your feedback helps us continue refining the innovations that matter most. For enhanced and optimized performance, consider performing a quick device optimization, which can lead to noticeable improvements. This feature works similarly to a minor software update. Quick optimization enhances your device’s performance by identifying apps that consume excessive battery power and clearing unnecessary items from memory. It also helps remove unwanted files, scans for malware and closes background apps. Optimizing your phone is both quick and easy.
To get started, go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For further tips on keeping your device running optimally, please refer to the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re thrilled that you’re enjoying the features, and we hope you continue to discover all the ways your Galaxy A16 can support your needs with confidence. Thank you for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback about the Galaxy A16 5G. We appreciate your insights on the enjoyable features and overall experience of the device. Your comments regarding performance responsiveness are invaluable in helping us ensure that the Galaxy experience aligns with evolving expectations. This device is crafted to deliver reliable 5G connectivity and provide a seamless experience for everyday use.
Your feedback helps us continue refining the innovations that matter most. For enhanced and optimized performance, consider performing a quick device optimization, which can lead to noticeable improvements. This feature works similarly to a minor software update. Quick optimization enhances your device’s performance by identifying apps that consume excessive battery power and clearing unnecessary items from memory. It also helps remove unwanted files, scans for malware and closes background apps. Optimizing your phone is both quick and easy.
To get started, go to Settings, swipe to and tap Device care, then select Optimize now and tap Done. For further tips on keeping your device running optimally, please refer to the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” We’re thrilled that you’re enjoying the features, and we hope you continue to discover all the ways your Galaxy A16 can support your needs with confidence. Thank you for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
So-So Galaxy A16 5G
on June 28, 2025
Posted by: ChelSMO
[This review was collected as part of a promotion.] My Galaxy A16 5G is an alright smartphone. The down side to it is that it runs terribly slow. I'm always having to clean out the storage all the freaking time.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Hello ChelSMO,
Thank you for taking the time to share your thoughts on the Galaxy A16 5G. We’re pleased to hear that you appreciate its overall strengths while also highlighting your concerns regarding the device’s speed and storage management. Your feedback is invaluable as it helps us enhance our support for your daily needs through smoother and more efficient performance. At Samsung, we are committed to evolving our products to align with your lifestyle. To optimize your device’s performance, you can utilize the Device Care feature, which offers a comprehensive overview of your battery, storage, and RAM. This feature allows you to automatically enhance your phone or tablet for faster and more efficient operation. The Quick Optimization tool identifies apps that may consume excessive battery power and clears unnecessary items from memory to improve performance. It also helps to remove unneeded files, scan for malware, and close background apps. Optimizing your phone is a straightforward process: simply go to Settings, swipe to tap Device Care, select Optimize now, and then press Done. For further tips on maintaining optimal performance, we invite you to read the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your loyalty and encourage you to explore all that Galaxy has to offer, with features designed to enhance both productivity and enjoyment. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy A16 5G. We’re pleased to hear that you appreciate its overall strengths while also highlighting your concerns regarding the device’s speed and storage management. Your feedback is invaluable as it helps us enhance our support for your daily needs through smoother and more efficient performance. At Samsung, we are committed to evolving our products to align with your lifestyle. To optimize your device’s performance, you can utilize the Device Care feature, which offers a comprehensive overview of your battery, storage, and RAM. This feature allows you to automatically enhance your phone or tablet for faster and more efficient operation. The Quick Optimization tool identifies apps that may consume excessive battery power and clears unnecessary items from memory to improve performance. It also helps to remove unneeded files, scan for malware, and close background apps. Optimizing your phone is a straightforward process: simply go to Settings, swipe to tap Device Care, select Optimize now, and then press Done. For further tips on maintaining optimal performance, we invite you to read the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your loyalty and encourage you to explore all that Galaxy has to offer, with features designed to enhance both productivity and enjoyment. Thank you for being a valued member of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US