Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
It's a very good phone takes very good pictures
on June 27, 2025
Posted by: Wenyaboy
[This review was collected as part of a promotion.] It takes very good pictures and it has a good battery and the Galaxy AI is pretty good
Value
4
Response from Samsung USBy R&R, July 18, 2025
Aloha Wenyaboy,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're really happy to hear you're enjoying the picture quality, the reliable battery life, and the helpful smart features. This model keeps impressing users with its smart performance and thoughtful features that make every interaction smooth and enjoyable. We're excited to be part of your mobile journey and truly appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're really happy to hear you're enjoying the picture quality, the reliable battery life, and the helpful smart features. This model keeps impressing users with its smart performance and thoughtful features that make every interaction smooth and enjoyable. We're excited to be part of your mobile journey and truly appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A good phone overall
on June 28, 2025
Posted by: JennDen
[This review was collected as part of a promotion.] Pretty basic device, lags a lot. It's a good basic phone.
Value
3
Response from Samsung USBy R&R, July 7, 2025
Hiya JennDenn,
Thank you for sharing your thoughts about the Galaxy A16 5G! It’s wonderful to know you find it valuable as a reliable everyday phone. Your insights on performance are invaluable as we continuously strive to enhance the Galaxy experience and ensure our devices operate seamlessly for all users. If you feel that your device is running a bit slowly, it may be a sign that it’s time for a software update. Before proceeding, however, you can quickly optimize performance by heading to Settings, swiping to Device care, tapping Optimize now, and then selecting Done. For additional tips on maintaining your device’s speed, please check the link below. We are delighted to hear that the Galaxy A16 5G has been meeting your essential needs. We hope you continue to explore all the fantastic features it offers, from reliable 5G connectivity to an excellent camera for capturing your favorite moments. Thanks once more for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A16 5G! It’s wonderful to know you find it valuable as a reliable everyday phone. Your insights on performance are invaluable as we continuously strive to enhance the Galaxy experience and ensure our devices operate seamlessly for all users. If you feel that your device is running a bit slowly, it may be a sign that it’s time for a software update. Before proceeding, however, you can quickly optimize performance by heading to Settings, swiping to Device care, tapping Optimize now, and then selecting Done. For additional tips on maintaining your device’s speed, please check the link below. We are delighted to hear that the Galaxy A16 5G has been meeting your essential needs. We hope you continue to explore all the fantastic features it offers, from reliable 5G connectivity to an excellent camera for capturing your favorite moments. Thanks once more for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5 G
on June 28, 2025
Posted by: AZBornRaised
[This review was collected as part of a promotion.] Love that you can personally had a memory card for more storage. The size and features are perfectly fine. Samsung is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every feature works excellent.
on June 28, 2025
Posted by: LoveIsLove
[This review was collected as part of a promotion.] Galaxy A15 GREAT PHONE NO COMPLAINTS! Security is secure tight. Camera is unexplainable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only Samsung!
on June 28, 2025
Posted by: RedWIngsRed
[This review was collected as part of a promotion.] I purchased a Galaxy A16 5g and I love how snappy it is for a lower midrange phone, I'm very impressed. I love that it's eligible for 6 major updates so I'm set for years. Let's just hope I don't drop it before my protector comes in the mail. Unfortunately this phone don't have Samsung AI, but it does have Google Gemini with Ui 7.0 which I also love. I've had many many phones in my life and out of all the brands I have used, Samsung is by far the best phones there are. I also have a Galaxy a71 5g, but the Sim slot don't work anymore for some reason and I had to buy the Galaxi A16 5G and I'll keep this phone for a while I hope until I can afford a better Galaxy device, I will only use Samsung. I have lots of Samsung electronics in my home. 3 Samsung TVs, samsung is by far the best there is out there no matter what electronics you get, I suggest you always by samsung, they're electronics are by far the best. Plus Samsung has Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and camera
on June 28, 2025
Posted by: Secerich89
[This review was collected as part of a promotion.] This phone has been my expectations by far. I love the camera every picture comes out more beautiful than before. I play a lot of games on my device never does it lag. Samsung has always been my go to brand . I love the new features including the AI . Overall completely satisfied with my phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 16 5G w/ Super AMOLED display. #winning
on June 28, 2025
Posted by: BobbyTheSmurf
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers excellent value with features like a vibrant Super AMOLED display, a versatile camera system, long battery life, and six years of software updates, making it a top choice in the budget smartphone category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I've had issues with it and it's not even 3 months
on June 28, 2025
Posted by: Boofine246
[This review was collected as part of a promotion.] My Galaxy A1 has had issues since I got it basically and the screen got cracked just the other day now even though the issues have been going on forever and I have to pay to get fixed even though I
Value
2
Response from Samsung USBy R&R, June 30, 2025
Hey Boofine246,
Thank you for sharing your feedback on the Galaxy A16 5G. We truly value your insights and understand the importance of a seamless and durable experience. We appreciate you bringing your concerns to our attention. To assist you, we’ve partnered with uBreakiFix, which serves as an authorized repair location for Samsung mobile devices. You can visit any of our 600 locations across the U.S. for screen repairs on your phone. Furthermore, all products are covered against manufacturing defects in materials and workmanship under our limited 12-month warranty period. We also provide an option to add extra protection with Samsung Care+ on eligible devices, offering extended coverage and enhanced support. For more details, please refer to the links provided below. Our Samsung Support Team is always available to assist you with any further information you may need. We're here to support you. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. We truly value your insights and understand the importance of a seamless and durable experience. We appreciate you bringing your concerns to our attention. To assist you, we’ve partnered with uBreakiFix, which serves as an authorized repair location for Samsung mobile devices. You can visit any of our 600 locations across the U.S. for screen repairs on your phone. Furthermore, all products are covered against manufacturing defects in materials and workmanship under our limited 12-month warranty period. We also provide an option to add extra protection with Samsung Care+ on eligible devices, offering extended coverage and enhanced support. For more details, please refer to the links provided below. Our Samsung Support Team is always available to assist you with any further information you may need. We're here to support you. Thank you for choosing Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US