Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great price
on October 10, 2025
Posted by: Sam124
[This review was collected as part of a promotion.] Phone is priced great and does what I need it to do. Could have a longer battery life, but im not complaining.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reach my expectations
on October 10, 2025
Posted by: Kajocrijo
[This review was collected as part of a promotion.] I m love my phone it's just what i need easy to use and practical
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life
on October 10, 2025
Posted by: Jessiejade
[This review was collected as part of a promotion.] Galaxy a1 is the best i use my phone everyday I love the wallet and storage space overall great phone 10 out of 10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Challenging Against the Goads of Technology
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have never had so much of a learning curve in my life. My Galaxy A16 has so much technical and aesthetics to understand, I have to wonder will I get a Ph.D for maneuvering the working obstacles to help my visionary efficiency. Well, will I? I hope so, because once I have mastered this piece of machine I will rule my own personal space to be creative and effective on every level. That's in my own head. Sorry, for my illusion kept me engaged and possibly winning the day which seems long but is short when you have to do soooo much.
This phone, once I figured it out, has helped me keep the volume up on working space for getting things DONE. The Galaxy A16 is as close to a working system (computer) than any device known to man. You heard it here first.
I don't know much about AI except it is still behind my brainology. It is trying to figure out my ups and downs, ins and outs. I can't wait to see if it can. The possibilities will be endless. Calendar sync has not caught up and it does drop syncing with two schdeule apps. So as I said it has not yet caught me. GOOD LUCK.
It's towards the end now and I would like to see if my Galaxy A16 can master an AI function which delivers real time, on time, and in time.
Thanks, it been a blast to use a system which does the most in the palm of my hand .
Thanks for my user friendly friend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The AI is amazing and so is my phone.
on October 10, 2025
Posted by: Grayson48
[This review was collected as part of a promotion.] I use my phone for everything. I like to play games, watch videos and stay in contact with my children and grandchildren. The AI makes it so easy to look up stuff up, it gets me whatever info I need in a flash.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the quality of photos of my galaxy A16
on October 10, 2025
Posted by: SLIMCANDY
[This review was collected as part of a promotion.] Im loving my galaxy A15 it has everything i need plus more than I can imagine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, lots of fun things to change
on October 10, 2025
Posted by: Catmomof4
[This review was collected as part of a promotion.] I live on my phone, it's my lifeline. The camera is amazing and I enjoy conversations with my AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung a16
on October 10, 2025
Posted by: Frankdatank
[This review was collected as part of a promotion.] This phone isn't the greatest phone.
Bought it 2 months ago. It freezes up constantly and is frustrating to uxe
Bought it 2 months ago. It freezes up constantly and is frustrating to uxe
Value
1
Response from Samsung USBy R&R, October 14, 2025
Ahoy Frankdatank,
Thank you for leaving a review of your Galaxy A16 5G. We value user feedback to better understand how our devices perform. If your device frequently freezes or delays processing, consider checking if a software update is needed. Updates are like oil changes and tune-ups for your phone or tablet—they keep things running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating your device whenever a new version is available to maintain optimal performance. To check for updates, swipe down with two fingers from the top right corner of the screen, tap the Settings icon, then select "Software update" or "System updates" (labels vary by model). Tap "Download and install," "Check for system updates," or "Check for software updates," based on your carrier. If an update is available, it should start downloading automatically, although you might need to tap "Download now". Once the download completes, follow on-screen instructions to install. For more details on how updates improve your device’s responsiveness, see the linked article below. Thank you for your review and for being part of the Samsung community.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for leaving a review of your Galaxy A16 5G. We value user feedback to better understand how our devices perform. If your device frequently freezes or delays processing, consider checking if a software update is needed. Updates are like oil changes and tune-ups for your phone or tablet—they keep things running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating your device whenever a new version is available to maintain optimal performance. To check for updates, swipe down with two fingers from the top right corner of the screen, tap the Settings icon, then select "Software update" or "System updates" (labels vary by model). Tap "Download and install," "Check for system updates," or "Check for software updates," based on your carrier. If an update is available, it should start downloading automatically, although you might need to tap "Download now". Once the download completes, follow on-screen instructions to install. For more details on how updates improve your device’s responsiveness, see the linked article below. Thank you for your review and for being part of the Samsung community.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US