Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I love this phone for just a low price
on June 20, 2025
Posted by: Shopaholic
[This review was collected as part of a promotion.] Love doing my work and playing games on this phone. Does not lag even after all the picture and videos on my phone. Cheap and good quality.
Value
5
Response from Samsung USBy R&R, June 20, 2025
Hey shopaholic,
We’re delighted to hear that you’re enjoying the Galaxy A16 5G! It’s great to know it’s keeping up with everything from work to gaming to storing all your favorite moments without slowing down. That kind of smooth performance and dependable quality is precisely what we aim to deliver. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re delighted to hear that you’re enjoying the Galaxy A16 5G! It’s great to know it’s keeping up with everything from work to gaming to storing all your favorite moments without slowing down. That kind of smooth performance and dependable quality is precisely what we aim to deliver. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 20, 2025
Posted by: Shannon
[This review was collected as part of a promotion.] I absolutely love my Samsung galaxy A16 phone and the galaxy AI! The features are so useful and accessible. This phone suits all my needs and more. It has lived up to my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow on screen but like size
on June 20, 2025
Posted by: Sbnowhite
[This review was collected as part of a promotion.] Galaxy A I ok
I don't like gemeni comes on when. Not prompted
I don't like gemeni comes on when. Not prompted
Value
3
Response from Samsung USBy R&R, August 4, 2025
Good day Sbnowhite,
Thank you so much for sharing your thoughts on your Galaxy A16 5G! We totally understand how frustrating it can be when unexpected things pop up while you're trying to use your phone. Good news, you can customize your device’s buttons and controls to better suit your needs. Just check out the guide, “How to remap or turn off Bixby on your Galaxy phone,” to learn more about how to disable or enable controls. We really appreciate your review and want to thank you for choosing Samsung!
How to remap or turn off Bixby on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002630/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on your Galaxy A16 5G! We totally understand how frustrating it can be when unexpected things pop up while you're trying to use your phone. Good news, you can customize your device’s buttons and controls to better suit your needs. Just check out the guide, “How to remap or turn off Bixby on your Galaxy phone,” to learn more about how to disable or enable controls. We really appreciate your review and want to thank you for choosing Samsung!
How to remap or turn off Bixby on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002630/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone for the price!
on June 20, 2025
Posted by: AYESamsungA16
[This review was collected as part of a promotion.] The pictures, videos, the Gemini The upgrades.
Are not bad for the price that I paid for the phone
Are not bad for the price that I paid for the phone
Value
3
Response from Samsung USBy R&R, June 23, 2025
Hey AYESamsungA16,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that you’re enjoying its photos, videos, and overall performance. Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and help gather information across multiple apps.
While Google Assistant serves as a powerful day-to-day virtual voice assistant, Gemini is an advanced AI model that offers enhanced capabilities. Packed with innovative features, it is designed to make everyday tasks easier and more enjoyable. From seamless multitasking to stunning visuals and efficient connectivity, this device exceeds expectations.
To learn more about Gemini and Google Assistant, check out the guide titled “Use Gemini or Google Assistant on Your Galaxy Phone.” Thank you for choosing Samsung. We strive to provide innovation that fits your life.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that you’re enjoying its photos, videos, and overall performance. Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and help gather information across multiple apps.
While Google Assistant serves as a powerful day-to-day virtual voice assistant, Gemini is an advanced AI model that offers enhanced capabilities. Packed with innovative features, it is designed to make everyday tasks easier and more enjoyable. From seamless multitasking to stunning visuals and efficient connectivity, this device exceeds expectations.
To learn more about Gemini and Google Assistant, check out the guide titled “Use Gemini or Google Assistant on Your Galaxy Phone.” Thank you for choosing Samsung. We strive to provide innovation that fits your life.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 20, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] The camera and lighting is awesome. I love taking pictures. I love the way the phone remember password and email. I stream movies and gaming for the kids. The galaxy Al phone is sweet to look at and is a qualified device.
Value
5
Response from Samsung USBy R&R, June 20, 2025
Hi Shop2Love,
Thank you for sharing your experience! It's wonderful to hear that you're enjoying the camera clarity, smart features, and entertainment capabilities of the Galaxy A16 5G. Although this model doesn't include Galaxy AI, it still offers a powerful and intuitive experience, making it ideal for capturing memories, staying connected, and organizing your life effortlessly. Thank you for choosing Samsung, designed for what matters most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! It's wonderful to hear that you're enjoying the camera clarity, smart features, and entertainment capabilities of the Galaxy A16 5G. Although this model doesn't include Galaxy AI, it still offers a powerful and intuitive experience, making it ideal for capturing memories, staying connected, and organizing your life effortlessly. Thank you for choosing Samsung, designed for what matters most.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG A16 5G
on June 20, 2025
Posted by: Lovesamsung2025
[This review was collected as part of a promotion.] The best Samsung device so far couldn't ask or buy no other better phone! Everything works wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy A16
on June 20, 2025
Posted by: Shaye48
[This review was collected as part of a promotion.] I use my Galaxy A16 for everything, the problem is it's too slow and I have to restart it several times a day so it will work properly. I also have to remove it from the case so it can cool off, this phone was poorly made and no consideration for the customer and the various things that are needed from a properly functioning phone.
Value
2
Response from Samsung USBy R&R, June 23, 2025
Thank you for sharing your experience with the Galaxy A16, Shaye48! We appreciate your insights into how you use the device on a daily basis. The A16 is designed to deliver reliable performance and feature-rich capabilities that support multitasking and versatile use.
While we understand your expectations, many users find that optimizing settings and exploring built-in tools, such as Device Care, can lead to a smoother experience. In Device Care, you can optimize your phone, which will stop any background apps that may be running and help you identify any concerns. To do this, go to Settings, swipe to find Device Care, tap on it, then tap "Optimize now," and finally click "Done."
We are proud to offer options like the Galaxy A16 5G, catering to different lifestyles and enhancing everyday functionality, allowing users to discover how this device can improve their mobile experience. Thank you for being part of the Samsung family—designed for your life and powered by you!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
While we understand your expectations, many users find that optimizing settings and exploring built-in tools, such as Device Care, can lead to a smoother experience. In Device Care, you can optimize your phone, which will stop any background apps that may be running and help you identify any concerns. To do this, go to Settings, swipe to find Device Care, tap on it, then tap "Optimize now," and finally click "Done."
We are proud to offer options like the Galaxy A16 5G, catering to different lifestyles and enhancing everyday functionality, allowing users to discover how this device can improve their mobile experience. Thank you for being part of the Samsung family—designed for your life and powered by you!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features love to
on June 20, 2025
Posted by: Love2shopawesome
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome easy to use I use it every chance I get
Value
5
Written by a customer while visiting Samsung US