Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,173 Reviews)
Open Ratings Snapshot
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
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Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5 out of 5
5
Faster than my old phone
on June 18, 2025
Posted by: Sladetheblade24
[This review was collected as part of a promotion.] I've been working.
With Samsung for years and I've had all types of Galaxy phones but this one is the best 1 that I've had ever. My most recent phone was a Samsung Galaxy A14 and I really loved that phone But unfortunately it got damaged and I had to get a new one.So I went to the Samsung Galaxy A16, and it's faster.And more reliable thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything you need! It perfect !
on June 18, 2025
Posted by: SpicyLight
[This review was collected as part of a promotion.] Galaxy AI is amazing and very helpful! Much more than I expected it to be! I'm very happy with thus phknes features, storage, smooth operations. Seamless flos from work to personal use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Price of a mid grad but features of a flagship.
on June 18, 2025
Posted by: Mattdaddyj
[This review was collected as part of a promotion.] I love my Samsung especially with the added benefit of Galaxy AI. It has become part of my daily routine to utilize its benefits. I definitely would refer this device to any of my friends in search of a new Android device.
Value
4 out of 5
4
Response from Samsung USBy R&RJune 24, 2025
Thank you, Mattdaddyj, for your thoughtful review! We’re pleased to hear that your Galaxy A16 5G is exceeding your expectations and fitting seamlessly into your daily routine. The perfect balance of accessible design and innovative, high-performance features is what truly sets this device apart.
Although this model doesn’t include Galaxy AI, it now supports Gemini with the latest One UI 7.0 update. This feature works in tandem with Google Assistant to provide smart, intuitive support whenever you need it. It’s an experience that continues to surprise and delight, from the initial setup to everyday use.
Thank you for being a Samsung customer. We strive for innovation that moves with you.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect low budget performance phone!
on June 18, 2025
Posted by: AussieHazza
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is generally seen as a compelling option in the budget smartphone market. Reviewers highlight its large and vibrant Super AMOLED display, solid battery life, and commitment to long-term software updates as significant advantages for its price point. However, some common criticisms include its plastic build quality and limited performance for demanding gaming, which are typical for phones in this price range. The secondary cameras (ultrawide and macro) are also noted as being less impressive than the main sensor. Overall, it's considered a strong value proposition for everyday use.
In essence, the Samsung Galaxy A16 5G delivers a compelling package for its price, particularly due to its excellent display and long-term software support, which sets it apart from many competitors in the budget segment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal Galaxy Girl
on June 18, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I intentionally surfed the internet for the best Samsung Galaxy and landed on the A16 5G. I'm in love with all of the features I've tried so far! There are so many! I've had this phone for about 2 months and I've just found the Members app today just playing around! The camera takes the most vibrant photos and the screen is large enough for split screen, which I used often. I especially love having access to any and everything Samsung.
I will forever be a Galaxy Girl!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been a life saver
on June 18, 2025
Posted by: AspiringAdult
[This review was collected as part of a promotion.] I've been with samsung ever since I got my first one and the Samsung Galaxy A16 5G has really been the best out of all the others. Not only is it easy to navigate, but it also carries more storage which comes in handy with the amount of pictures and videos I enjoy taking. While Galaxy AI isn't available on this phone, Gemini is and it makes looking things up so much faster and easier too. I've had this phone for two months and I instantly fell in love the first day and I know I'll continue to love it as time goes on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has great features when taking pictures
on June 18, 2025
Posted by: JLONG74044
[This review was collected as part of a promotion.] Galaxy AI is so user friendly and really handy to use on this phone. AI helps me look up the weather, spelling of words, and different shows I can watch streaming!
Value
4 out of 5
4
Response from Samsung USBy R&RJune 20, 2025
Aloha JLONG74044,

Thank you for your feedback! We appreciate hearing how the Galaxy A16 5G helps you stay connected, capture memorable moments, and easily explore your favorite content. Although this device doesn’t include Galaxy AI, it still offers a range of smart, intuitive tools that provide seamless, user-friendly experiences. It’s perfect for everyday multitasking and capturing photos on the go. Thank you for choosing Samsung—an innovation designed to fit your world.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI: my brains new best friend
on June 18, 2025
Posted by: Chiphappens89
[This review was collected as part of a promotion.] Galaxy turned my work, school, and everything in between into a productivity montage. Seamless integration means my apps talk better than most co workers. Battery life? LEGENDARY I think it runs on ambition if it gets any smarter I'll be asking it for life advice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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