Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,173 Reviews)
Open Ratings Snapshot
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
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Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2 out of 5
2
Not satisfied
on June 11, 2025
Posted by: Jundrw
[This review was collected as part of a promotion.] The?
Phone is glitchy and slow. It also doesn't allow you when receiving very verification codes via text or email. If you leave the current screen to retrieve the code and return back to the original screen. It always refreshes and you're stuck in a loop of going back-and-forth between receiving the code and the original screen. Refreshing, and you have to go through the whole process over and over again. Galaxy AI does not always register your voice.You'll be sitting here talking and realize there's nothing printing at all. Very disappointed in this device
Value
2 out of 5
2
Response from Samsung USBy R&RJune 13, 2025
Hi Jundrw,
Thank you for sharing your experience with the Galaxy A16 5G. We appreciate your feedback and value your detailed perspective. While this device doesn’t feature Galaxy AI, it still offers an impressive range of smart functionalities designed to keep you connected and productive. Its user-friendly interface, secure access tools, and ample storage capacity make it a reliable choice for everyday use. We encourage you to explore more of what the A16 5G has to offer; it’s designed for those who seek dependability with a modern touch. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Unbeatable Companion
on June 12, 2025
Posted by: Pokepoke
[This review was collected as part of a promotion.] As a long-time Samsung enthusiast, I've always appreciated the brand's commitment to innovation and user experience. With the Samsung Galaxy A16 5G, they haven't just delivered a phone; they've crafted an indispensable companion that effortlessly integrates into every facet of my daily life. And with the revolutionary inclusion of Gemini AI, this device isn't just smart—it's brilliant, setting a new standard for what a smartphone can truly achieve.
From the moment I powered on my Galaxy A16 5G, I was captivated by its stunning 6.7-inch Super AMOLED display. The colors are incredibly vibrant, the blacks are deep and true, and the 90Hz refresh rate ensures every scroll, swipe, and video playback is butter-smooth. Whether I'm streaming my favorite shows, Browse social media, or diving into a graphically intensive game, the visual experience is simply immersive. It's a screen that truly brings content to life, making every interaction a joy.
Underneath its sleek and appealing design, the A16 5G is powered by a robust Exynos 1330 octa-core processor, which keeps everything running seamlessly. Multitasking is a breeze – I can jump between apps without a hint of lag, allowing me to stay productive and entertained without interruption. Paired with its ample storage options (ranging from 64GB to 256GB, expandable up to 1.5TB with a microSD card), I never have to worry about running out of spac
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This galaxy is awesome
on June 12, 2025
Posted by: Fatboi8R88
[This review was collected as part of a promotion.] The intelligent Wi-Fi is great camera resolution is great it's got a it's got a user friendly interface it's easy to use phone I mean it's just got a lot of great neat tricks to it this Samsung Galaxy is great
Value
5 out of 5
5
Response from Samsung USBy R&RJune 13, 2025
Hey Fatboi8R88,

Thank you for reaching out and sharing your experience with the Galaxy A16 5G. While this model does not yet support intelligent Wi-Fi, it still provides reliable connectivity, including dual-band support. The camera is impressive; it captures every detail beautifully and enhances each shot. If you would like tips and tricks for the Galaxy A16 5G, I recommend checking out “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We appreciate your choice of Samsung.

Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just a lighter galaxy
on June 12, 2025
Posted by: Xxdrippz
[This review was collected as part of a promotion.] Moving through development handles the the load perfectly 👌.
Value
5 out of 5
5
Response from Samsung USBy R&RJune 13, 2025
Hello Xxdrippz,

Thank you for reaching out and sharing your wonderful experience with your Galaxy A16 5G. It’s like having a piece of an actual galaxy in the palms of your hands. If you would like to learn more about all the features packed into the Galaxy A16 5G and tips and tricks you can do to make it more your own, please check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We hope you continue to discover all you can do that makes your device out of this world. Thank you for making Samsung your go to choice.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a very good phone. Good storage
on June 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI feature is really helpful. The device is good for gaming and has great storage. The graphics are also pretty good as well. To be honest it's a very good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely the perfect device.
on June 12, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] My Galaxy A16 5G is absolutely exquisite in all that I do with it. It's fast when I stream my music and watch movies and play games.
The galaxies Ai is the best for all the details and assistance for all aspects of technology and the development of our own environment so I absolutely appreciate the Ai and the people who have made it possible to do more and get a better experience with the Galaxy A16 5G and the other devices that Samsung Galaxy has developed
Thank you for everything
Christopher
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Baby Galaxy A16
on June 12, 2025
Posted by: Scoobbie
[This review was collected as part of a promotion.] Happy that I trade my old Galaxy to this Galaxy A16 5G is great phone I stream movies helps me with navigation to work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the service and also it has a great camera
on June 12, 2025
Posted by: Playhouse
[This review was collected as part of a promotion.] I love the Galaxy AI it's really good and can actually help you with literally anything I love my Galaxy A16 5g
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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