Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Exceeded my expectations
on October 10, 2025
Posted by: Luluu850
[This review was collected as part of a promotion.] So originally I wanted a Motorola due to bad reviews on Samsung products but this was actually a great choice it's a budget friendly option with the high end feelings and functions. Now I'm hoping to get a Samsung tablet soon because of how wonderful the phone is. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone since 2016
on October 10, 2025
Posted by: Love2shop0
[This review was collected as part of a promotion.] Galact Ai has made scheduling my work appointments so much simpler and the screen feels like typing on ice, it's that smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: BlueCrystalDolphin
[This review was collected as part of a promotion.] The Galaxy A16 is a great phone, it's easy to navigate between apps. I use my phone to listen to music, watch videos, play games, and use Social Media. Folders help me keep my apps organized. I don't know much about Galaxy AI but am willing to learn. I overall I give the Gakaxy A16 5 out 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NOT IMPRESSED
on October 10, 2025
Posted by: TECKCHIK
[This review was collected as part of a promotion.] This device is extremely slow. Anytime I search the web, I have to watch about 100 ads before I am able to find what I had searched for
Value
2
Response from Samsung USBy R&R, October 14, 2025
Hiya TECKCHIK,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. It can be frustrating if you are scrolling along and you notice your device just stops responding to your commands. With The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Find out more about how to keep your device running smoothly by checking out the article linked below. When it comes to pop-up ads while on the internet, that is going to be primarily browser related. The pre-installed internet apps on your Galaxy phone have built-in browser tools you can turn on to block pop-ups from websites to avoid being bombarded by unwanted and suspicious ads when you surf the web. Please check out the link provided on how to manage pop up ads on your particular browser. Thank you for taking the time to write this review. We value the insights shared by our Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. It can be frustrating if you are scrolling along and you notice your device just stops responding to your commands. With The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Find out more about how to keep your device running smoothly by checking out the article linked below. When it comes to pop-up ads while on the internet, that is going to be primarily browser related. The pre-installed internet apps on your Galaxy phone have built-in browser tools you can turn on to block pop-ups from websites to avoid being bombarded by unwanted and suspicious ads when you surf the web. Please check out the link provided on how to manage pop up ads on your particular browser. Thank you for taking the time to write this review. We value the insights shared by our Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it works fast.
on October 10, 2025
Posted by: CN92762
[This review was collected as part of a promotion.] I use my device for everything. I watch movies, listen to music, shop, play games, record, and read books. I love my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is awesome
on October 10, 2025
Posted by: KonKord
[This review was collected as part of a promotion.] Love this phone, great photos and more. Won't give it up and I do want a A1...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the features that the a16 has
on October 10, 2025
Posted by: Konpleksone
[This review was collected as part of a promotion.] Galaxy AI goes emphasizes the best answers to my random questions
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Phone lags
on October 10, 2025
Posted by: Hatemyphone
[This review was collected as part of a promotion.] This phone lags . I have to push the back button several times to get it towork properly
Value
1
Response from Samsung USBy R&R, October 14, 2025
Hello There,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the link provided below on how to keep your device running smoothly. Your feedback means a lot to us at Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the link provided below on how to keep your device running smoothly. Your feedback means a lot to us at Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US