Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Posted by: Naa ob
from Maryland
Expertise:Expert
Verified Purchase:Yes
This phone is the best!! The price was just right to gift it to my 80yr old mum. She is loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how colorful the screen is the colors are v
on June 9, 2025
Posted by: MRSurquhart01
[This review was collected as part of a promotion.] Galaxy my AI is really great I love it. There is so much you can do we ith it. I use my device all day everyday for music, work, and personal I use the calendar the wallet the camera which I believe is the best camera I have had. I always get Samsungs my next one I really want is the A36 5g the A16 5g is the closets to the s series flagship phone and I can afford it. It's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 8, 2025
Posted by: Jsixx122
[This review was collected as part of a promotion.] This phone is great quality for yhe price!! The screen is amazing it's fast and has a lot of storage. Love it and the galaxy AI is saaaweeet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16
on June 9, 2025
Posted by: Bigdaady23
[This review was collected as part of a promotion.] I used it to play games with it even my work plus get paid on it I love it thank you.
Value
5
Response from Samsung USBy R&R, June 9, 2025
What’s up Bigdaady23,
We love hearing from users like you! The Galaxy A16 5G excels in productivity and seamlessly transitions into an outstanding entertainment device right in the palm of your hand. We’re thrilled to hear it's making a positive impact for you. With its 5000mAh battery, you can accomplish more for a longer period. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
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We love hearing from users like you! The Galaxy A16 5G excels in productivity and seamlessly transitions into an outstanding entertainment device right in the palm of your hand. We’re thrilled to hear it's making a positive impact for you. With its 5000mAh battery, you can accomplish more for a longer period. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need for anything
on June 9, 2025
Posted by: smokey2345
[This review was collected as part of a promotion.] I use my A16 5G for every day job procedures I use it for my online banking it's also my business phone. I use it to play online casinos and also stream my wrestling PPLs once a month. I can do multiple tasks at the same time with my A16 5G. I can't wait to try the new galaxy AI I think it'll be better than what it's being put out to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Meh it's absolutely a dead let down
on June 9, 2025
Posted by: Squishy
[This review was collected as part of a promotion.] I have never really used Galaxy AI or AI in general not a big fan. But as far as the Samsung Galaxy a16 5G is concerned in my opinion it is not up to par compared to other technology that we have nowadays!! This phone doesn't even have the ability to use a wireless charger, a fast charge charger pad, has the worst technology I've seen in a very long time as far as streaming movies on Wi-Fi or not, and it's very glitchy!! I am absolutely let down by this phone and a lack of technology that it has along with the lack of abilities that it has installed in it. Whether I'm stream movies on Wi-Fi or not the movie Always ends up being very slow speed, the mouth movement and the words don't line up, or it becomes a very pixelated as if it's almost hesitant to work!! There are other things that I could speak on as far as the screen not always registering where you're touching or what you're touching whether you're even touching the screen nor does the finger sensor on the side for the biometrics. This phone is a complete let down and an ultimate failure in my opinion since the early 2000s especially for Samsung!!!!!!!!
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hi Squishy,
Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We understand your expectations for advanced features and want to emphasize that the Galaxy A16 5G is designed to deliver smart, streamlined performance for everyday users who value reliability, storage, and high-quality photos, all while enjoying robust connectivity. Although this model does not include Galaxy AI, it still benefits from Samsung’s thoughtful innovations, such as intuitive navigation, smart battery management, and optimized camera features, which help make your daily tasks easier. Many users find it to be a dependable choice for staying connected, capturing memories, and streaming on the go. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We understand your expectations for advanced features and want to emphasize that the Galaxy A16 5G is designed to deliver smart, streamlined performance for everyday users who value reliability, storage, and high-quality photos, all while enjoying robust connectivity. Although this model does not include Galaxy AI, it still benefits from Samsung’s thoughtful innovations, such as intuitive navigation, smart battery management, and optimized camera features, which help make your daily tasks easier. Many users find it to be a dependable choice for staying connected, capturing memories, and streaming on the go. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Not a good phone
on June 9, 2025
Posted by: Fursey
Not very happy with this phone. Very slow and at times unresponsive
Response from Samsung USBy R&R, June 10, 2025
Good day Fursey,
Thank you for reviewing the Galaxy A16 5G! We understand it can be frustrating when your phone isn’t performing at its best. We’d like to share some tips and tricks that can enhance your device experience. To monitor your device’s performance, utilize the Device Care feature. It provides valuable insights into your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick Optimization feature boosts your device’s efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is straightforward. Go to Settings, swipe to the right, and tap Device Care. Then, select Optimize now and tap Done. For further guidance on keeping your phone responsive and fast, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you’re looking for additional tips and tricks, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A16 5G! We understand it can be frustrating when your phone isn’t performing at its best. We’d like to share some tips and tricks that can enhance your device experience. To monitor your device’s performance, utilize the Device Care feature. It provides valuable insights into your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick Optimization feature boosts your device’s efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is straightforward. Go to Settings, swipe to the right, and tap Device Care. Then, select Optimize now and tap Done. For further guidance on keeping your phone responsive and fast, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you’re looking for additional tips and tricks, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with the features of this phone
on June 9, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] I run door dash all day long on my phone as well as streaming heart radio to my carplay it has a long battery life and a lot of awesome features that will make anyone's day that much easier. The Samsung Ai feature is my favorite its clearr concise and does what u ask it. Very happy eithmy new Samsung phone
Value
5
Written by a customer while visiting Samsung US