Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,162 Reviews)
Rating breakdown 5,162 reviews
5 Stars
3,197
4 Stars
1,147
3 Stars
507
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I LOVE my phone
on March 17, 2025
Posted by: KittyJM251
[This review was collected as part of a promotion.] I LOVE my phone. I use it for everyday things. Work, games, social media, shopping, banking and traveling. I would be lost without my phone. I NEVER have issues with my phone. It's one of the best phones I've bought in recent years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product has great features
on March 17, 2025
Posted by: Lovesamsung4u
[This review was collected as part of a promotion.] The screen is bigger and the volume is louder the pictures are clearer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love thos phone
on March 17, 2025
Posted by: MrIce313
[This review was collected as part of a promotion.] 1 of the best non flagship phone out. Nice size and comfortable in the hand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
High quality for economical price
on March 17, 2025
Posted by: Khahari
[This review was collected as part of a promotion.] The A16 runs seamless actions across apps despite it being a shell phone(update the guts of a lower model phone ). Anyhow, the A16 is great and performs exactly as described without any unknown errors/glitches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works good works so fast and takes good pics
on March 17, 2025
Posted by: Kennylol
[This review was collected as part of a promotion.] Phone works great love how it works fast and doesn't freeze
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 18, 2025
Posted by: MyWallet
[This review was collected as part of a promotion.] Love using my phone to pay for things so I don't have to carry a wallet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It a good looking phone
on March 22, 2025
Posted by: Marvin
[This review was collected as part of a promotion.] It is a good phone they still have some work to do it still slow down n the battery still dain fast
Value
4
Response from Samsung USBy R&R, March 24, 2025
Hey there Speedie,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that your phone is working well for you. If you notice your device slowing down, it might be a good time to use the Quick Optimization feature. This tool boosts your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a quick and simple way to optimize your phone. You should see improved performance by performing a quick optimization, and your battery life may also be enhanced. Check out the link below for tips on keeping your device in top condition. Keep an eye on your battery performance and consider using power-saving modes to maximize your battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much different apps are consuming. To check your battery usage, open Settings, then swipe to and tap on Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen on time and screen off time. This will help you pinpoint what is draining your battery. Thank you for your review, and we appreciate you choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re glad to hear that your phone is working well for you. If you notice your device slowing down, it might be a good time to use the Quick Optimization feature. This tool boosts your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a quick and simple way to optimize your phone. You should see improved performance by performing a quick optimization, and your battery life may also be enhanced. Check out the link below for tips on keeping your device in top condition. Keep an eye on your battery performance and consider using power-saving modes to maximize your battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much different apps are consuming. To check your battery usage, open Settings, then swipe to and tap on Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen on time and screen off time. This will help you pinpoint what is draining your battery. Thank you for your review, and we appreciate you choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The price was rite as I lost free phone.
on March 23, 2025
Posted by: Not happenin
from Johnson city ny
Expertise:Beginner
Hard for me to write as I'm not overly up on the tech.But I like the cameras photo better.Theres more stuff I can't uninstall and know nothing about.It seems quicker.Ive dropped it a few times and it still works ok.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, March 24, 2025
Hey there Not happenin,
Thank you for sharing your insightful review of your Galaxy A16 5G! We hope you are enjoying discovering the awesome experience at a tremendous value with the Galaxy A16 5G! Packed with the essential features you need, A16 5G brings an incredible impact to your everyday life. Some preloaded apps cannot be uninstalled. However, if you want to uninstall apps on your device, swipe up or down from Home screen to access your Apps screen. Touch and hold the app you wish to uninstall, then tap Uninstall. If you want assistance personalizing your phone, please contact our Samsung Support Team! We thank you for your feedback! Your support means a lot to us here at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insightful review of your Galaxy A16 5G! We hope you are enjoying discovering the awesome experience at a tremendous value with the Galaxy A16 5G! Packed with the essential features you need, A16 5G brings an incredible impact to your everyday life. Some preloaded apps cannot be uninstalled. However, if you want to uninstall apps on your device, swipe up or down from Home screen to access your Apps screen. Touch and hold the app you wish to uninstall, then tap Uninstall. If you want assistance personalizing your phone, please contact our Samsung Support Team! We thank you for your feedback! Your support means a lot to us here at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US