Customer reviews from Samsung US
Samsung - Silicone Cover Case for Galaxy S20 Ultra 5G - Navy
Average customer rating
1.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
3
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for Samsung - Silicone Cover Case for Galaxy S20 Ultra 5G - Navy
Customer Rating
1
like the case but doesn't last
on June 22, 2020
Posted by: Jkbt
from EL Paso, Tx
[This review was collected as part of a promotion.] i really like the case feel and snug look on it but 3 months with it and it is falling apart. i don't drop it much or have heavy usage on it. apparently they don't have warranty unlike otterboxes or tech21 cases. for the price and durability i would not recommend it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, February 9, 2021
Hello Jkbt, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on July 18, 2020
Posted by: NANCY THOMAS
the cover doesn't protect the camera nor the edges of the phone. my camera and screen scratched and cracked as if it did not have the silicone cover on it. terrible product from such a great company. i am very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 21, 2021
Hello NANCY THOMAS, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Aesthetically Pleasing, Wont protect your phone.
on April 6, 2020
Posted by: CJMon
from NYC
Expertise:Expert
The case looks great on the phone. Thats where it ends. It provides no protection whatsoever, and the silicon is so very smooth it could easily slip out of your hands. If you are going to be careful enough not to drop your phone so that this case is a viable option for keeping the phone safe, you dont need a case in the first place. But it is very aesthetically pleasing. Not all cases are designed to protect the phone, so based on that assumption, this case gets a 4/5 stars for what it was intended - to make the phone pretty.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Cheaply Made
on November 4, 2020
Posted by: AEHJ
overpriced. does not protect the camera. replaced it immediately.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 17, 2020
Hello AEHJ, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US