Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7 out of 5
4.7
(521 Reviews)
Open Ratings Snapshot
Rating breakdown 521 reviews
5 Stars
432
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
8
94%of customers recommend this product. 
(
352 out of 376
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Customer Rating
5 out of 5
5
Reliable little workhorse
on January 2, 2025
Posted by: WendyM13
from Athens, Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] In a world of over-the-top bells and whistles, this unassuming little laptop quietly always gets the job done. I use Adobe Creative Suite for my graphic design work, and my Lenovo handles multiple applications like a champ.
Its plain black matte exterior probably won't turn any heads, but the weight, speed, connectivity, compatibility, and feel more than make up for its unassuming exterior.
Battery life seems to be a little less than other laptops I've had, but still fine for a day's worth of meetings. I am very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Well worth it
on January 1, 2025
Posted by: HR NJ
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop on the market. Light, excellent keyboard and I need the keyboard pointer
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Powerful and Light - battery could be better
on January 8, 2025
Posted by: RC Pluschau
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been buying the Lenovo X1 Carbon Gen 10, 11, 12 for my company for 2 years and have been incredibly satisfied. The devices are considerably better than the Dell Optiplex we used to employ here. I have purchased over 50 of these and have had very few if any complaints from end users - outside of battery life. Most of the team uses them in hybrid environment with 1-2 days remote. The battery is sufficient enough for most of the time going from desk (while charging) to conference room, or for traveling the day visiting clients or commuting. The downside is that with Teams and Audio/Video we rarely get 2 hours of battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Best purchase!
on January 5, 2025
Posted by: Knam S
from Woodleaf, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a laptop that could seamlessly run all of my work systems without any interruptions. After much extensive research, I took a leap of faith and purchased my first ThinkPad. Y'all!!! I was blown away! This by far, is one of the best laptops that I have owned. I work remote in insurance and am usually hard wired to my desktop with my work phone. We were going on vacation and I needed to have a computer that was portable but yet effecient. I got to test the ThinkPad & its capabilities while working remote from our resort. Not once did my laptop over heat or get hot. I had it on and running nonstop on the days that I worked from 9am-5pm. I was able to toggle with Teams and our VOIP phone system using the soft phone feature. I took/made calls directly from the laptop. I did not even need my physical work phone. I was able to take inbound and outbound calls like I normally would from my desktop. There were no issues except for the initial setup of my phone, but that was due to a firewall in the resort's network. I love how lightweight the laptop is. Easy to carry and pack!
Surprisingly, I was able to run all my work systems without any issues! My colleagues and clients said they could hear me clearly when I was using the built in microphone for my calls. Honestly, I love the ThinkPad and its functionality. This was a smart purchase! If you're looking for a great laptop for remote working, this here, would be a great fit! You won't be disappointed! Buy it!!!
I would recommend this to a friend!
Response from lenovo.comBy Poornima_LenovoCustomer ServiceJanuary 8, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo ThinkPad X1 Carbon Gen 13: Lightweight Powe
on January 8, 2025
Posted by: Alex Dee
from Golden, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 Carbon Gen 13 Aura Edition continues to uphold the series' reputation for excellence, offering a blend of portability, performance, and premium features. Its lightweight design, powerful internals, and high-quality display make it a compelling choice for professionals seeking a top-tier ultrabook. However, potential buyers should be prepared for a premium price point, which reflects the high-end specifications and build quality of the device.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Awesome as always!
on January 6, 2025
Posted by: LilPad
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 4th ThinkPad I've had and I am beyond thrilled. It is lighter than ever with more screen real estate than my 2 year old 14", screaming fast with the classis TP 'click-back' keyboard that I so adore. Highly recommend for anyone looking for a work horse with great value!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Too Small for Larger Hands
on January 6, 2025
Posted by: Louhab
Verified Purchase:Yes
Too small for my hands. Should've ordered one similar in size to my existing Lenovo T550.
Response from lenovo.comBy Poornima_LenovoCustomer ServiceJanuary 8, 2025
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent product
on January 5, 2025
Posted by: Astro Photographer
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent laptop computer. Thi, light, powerful and great quality construction.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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