[This review was collected as part of a promotion.] I had forgotten why I liked the X1 carbon series so much; I was a Surface user for many years, but this time I decided to give Lenovo another try. I’m absolutely happy to have done it; the performance of this laptop is far superior to my surface, it feels lighter and the battery last longer that I have needed to so far. The screen looks great and the Lenovo View functions are awesome. It reminds me to keep a proper posture and warns me of incoming onlookers!
I am definitely happy with this purchase, it can run Witcher 3 with low graphics at 30 fps without problems. Not a gaming laptop, but an overall balanced laptop for work and personal use.
[This review was collected as part of a promotion.] As much as I love Lenovo PCs, I wasn't happy with the X1 Carbon Gen 12.
First of all, the matte finish is not as the previous Lenovos I owned, it's impossible to clean--brings back the same stain or whatever. I my case to circles that I did not put there from day 1.
Secondly, the windows 11 on it was bad. They need to make it possible for people not interested in microsoft products to be able to setup without microsoft forcing them to sign up, etc.
Lastly, and the bad part was when microsoft bitdefender renders the machine useless, because without warning it locks the system up, requiring encryption key not previously provided. If that's the case, it should have prompted everyone to set that up first before the use of the machine.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing. We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] I purchased this laptop because i will be going to customer locations and working remotely. I wanted a very durable laptop. So far this thinkpad has been all i hoped for. It is light weight and the bigger keyboard is easy to use. The battery last me all day. I would highly recommend it.