Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - 350 Sq. Ft. 8000 BTU Smart Window Air Conditioner - White
Average customer rating
4.7
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
60
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
38 out of
43)
Customer Reviews for GE Profile - Refurbished Excellent - 350 Sq. Ft. 8000 BTU Smart Window Air Conditioner - White
Customer Rating
2
No more GE for me
on June 25, 2026
Posted by: Robthefrustrated
Bought 4 of these last year. One won't connect properly to my WiFi. A different one is making a grinding noise and is just plain loud. They were great for the first year. But now 2 of the 4 are turning to garbage. I sure won't spend my money on GE againl
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Diego, GE_Appliances, June 29, 2026
We want to help you with your air conditioners sound level and Wi-Fi connection problem. We recommend checking that the front grille is in good condition, the air filter is clean, and the unit is installed properly. Remove the grille and inspect it to confirm it is not damaged. If it is not broken, reinstall the grille.
Make sure to check and clean the air filter, and remove any debris or dirt from the exterior of the air conditioner. You can clean the air filter by following the instructions on page 8 of the owner's manual here: https://images.salsify.com/image/upload/s--AaNRouvU--/aynprhpzrgpyoy07ym83.pdf
If the issue persists, we recommend calling our warranty team at 1-833-4BODEWELL.
To help you with your Wi-Fi connection issues with your other air conditioner, we recommend calling our Connected Home Support team at 1-800-220-6899.
Make sure to check and clean the air filter, and remove any debris or dirt from the exterior of the air conditioner. You can clean the air filter by following the instructions on page 8 of the owner's manual here: https://images.salsify.com/image/upload/s--AaNRouvU--/aynprhpzrgpyoy07ym83.pdf
If the issue persists, we recommend calling our warranty team at 1-833-4BODEWELL.
To help you with your Wi-Fi connection issues with your other air conditioner, we recommend calling our Connected Home Support team at 1-800-220-6899.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy
on June 10, 2026
Posted by: Wayne41
Works* great. Cools very well and runs quietly. It was very easy to install, and the price was good
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Compressor issues
on May 27, 2026
Posted by: Luis79
The compressor doesn’t work sometimes it just doesn’t blow out cold air and you can tell the compressor is not running. I haven’t been able to get the issue resolved.
Response from geappliances.comBy Julia, GE_Appliances, May 29, 2026
Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 8, 2025
Posted by: FiSemp65
from Texas
[This review was collected as part of a promotion.] Like the quite feature and the low consumption of energy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Unit
on October 5, 2025
Posted by: JulieHou
from Houston, Tx
[This review was collected as part of a promotion.] The window unit is amazing! It is powerful yet quite. It is also easy to clean the filters weekly. It also looks nice. It's small and has a nice flat appearance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
expensive junk
on September 28, 2025
Posted by: Anonymous
I bought this air conditioner to replace the smaller one that I had thinking it would cool my bedroom more since it had more BTU, unfortunately it did not. Additionally, it would change settings or just turn off on its own, now it doesn't work at all. I guess I will reinstall my old one because in Florida it is still Hotober.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 30, 2025
We are sorry that your new air conditioner is not cooling as expected. Multiple factors including indoor air flow being restricted. Make sure there are not curtains, blinds or furniture blocking the front of the air conditioner. The air filter being dirty has a direct effect on the performance of this unit. Clean the filter at least every 30 days. We have also provided some additional troubleshooting tips for this unit not properly cooling on page 14 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--AaNRouvU--/aynprhpzrgpyoy07ym83.pdf
If the tips provided do not help with the cooling performance, we advise taking advantage of your limited warranty. You can view your warranty details on page 19 of the Owner's Manual.
If the tips provided do not help with the cooling performance, we advise taking advantage of your limited warranty. You can view your warranty details on page 19 of the Owner's Manual.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing unit
on August 25, 2025
Posted by: Irisesp
from Las Vegas NV
Easy installation, minimal noise, cools the room immediately.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!
on August 16, 2025
Posted by: MsTeri
from Mustang, OK
No issues; keeping it nice and cool in this hot and humid Oklahoma August! The LED lights can be turned off which is great for bedrooms, and we can turn down the temp remotely before coming home if we want it to be cooler! This was also one of the lowest energy usage a/c's which was important.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com