Customer Reviews for Samsung - 49" Odyssey OLED G9 Curved Dual-QHD 240Hz FreeSync Prem Pro and G-Sync Compatible Smart Glare Free Gaming Monitor - Silver
Customer Rating
2
A very frustrating piece of hardware
on January 14, 2026
Posted by: SoLo
Let's get this out of the way, first. This is a very beautiful monitor when it works as expected. No issues with the screen quality itself.
Now to the bad parts that have made buying this monitor a bit of a regret: - The monitor frequently either 'shorts out' in a way that it goes black for a few seconds (not at all ideal for competitive gaming), or decides to switch inputs for some reason. Have tried with multiple cables, same issue - The monitor being 'smart' is actually a GIGANTIC headache, as instead of just opening straight to my PC screen (like any other monitor would when that's the only thing connected to it). Instead it opens to Home and Samsung TV, greatly slowing down the ability to just turn the PC on and go - Ever since having this monitor plugged into my desktop, the desktop won't complete a startup on the first boot. It works every time on the second boot for some reason, and this never ever happens with another monitor.
Again, it's great when it works, but it is VERY frustrating to have a monitor just cut out on you or not key into the one machine it's plugged directly into. Do not buy this or other 'smart monitors' if you want to avoid that.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy LS49DG956SNXGO*, -Samsung, January 19, 2026
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
This is great monitor but for sure not for work . My eyes gone bad after using it for 2 hr & also started headache too. The fonts are very tiny/ blurry & hard to read after sometime. For sure this will be great for gaming or streaming . If you are looking productive , look for something else . I was super exited to get this monitor. 1st time moving from 27” setup to this, setup was clean & less wires . But unfortunately had to return because of above reason .
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy LS49DG956SNXGO-, -Samsung, December 17, 2025
"We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
[This review was collected as part of a promotion.] I bought the 49 inch wide screen gaming monitor to game & also to work from home when required as it easily replaces 3 of my office monitors into 1. It had some issues with port connectivity at first but future software updates fixed the issues. A solid monitor for gaming & productivity and watching movies. The display clarity and refresh rate is really good bit on the shiny side, and not having anti Reggie reflective coating hurts a little.
[This review was collected as part of a promotion.] I bought this monitor to replace my broken one. I decided I wanted something higher end not just bare minimum as I've usually done. The dual display was what initially caught my attention. I use this in our RV and at home for gaming. It's great to not need multiple screens for things as I had in the past when home gaming. It's been great in our RV as my husband and I can each use it together. While I'm streaming from my handheld gaming console and he's playing Playstation it's been pretty great during our travels to have one display that works for multiple things.
My complaints, the provided remote is kinda annoying it's far too sensitive and tends to constantly have accidental input. It's also semi frustrating to get the dual display up and going. Make sure you have the patience to go through the setup each time. Not very user friendly and intuitive. These are the reason I've taken off a star. Over all still far better than all my previous monitors.
[This review was collected as part of a promotion.] The monitor offers an expansive display that truly immerses you in your games. Its vibrant colors and exceptional contrast ratios make visuals pop with stunning realism. The high refresh rate and fast response time deliver incredibly smooth and responsive gameplay. Furthermore, the monitor's curved design helps create a more engaging and comfortable viewing experience for extended use. Overall, it is a great choice for gamers looking to elevate their setup. P.s i highly recommend.
This is a fantastic monitor for productivity. While I don't use it for gaming, as a software engineer and video content editor, I truly appreciate its high resolution and refresh rate, particularly when editing 4K content. The curvature is more subtle than my previous 49-inch monitor, which conveniently frees up more desk space in front.
The included remote is very handy; however, I wish it had a dedicated KVM-style button to switch between inputs. I have both my personal and work PCs connected, and switching between them requires navigating to the Home screen and then to Connected Devices every time.
[This review was collected as part of a promotion.] I use it not just for gaming streaming but I also use it for movies and work. And schoolwork, not only is it easy on the eyes, but also the gaming graphics are absolutely and completely sharp and undeniably vibrant and very smooth.