The Otter Box Symmetry Series provides solid protection for my iPhone without being bulky & lasts for the life of my phone. After three years of use my iPhone still looks brand new. My only suggestion would be they make the clear case more scratch resistant for the long term use of the product.
I previously owned an Otterbox case for my old IPhone which was in perfect condition because of the protection by the case. Purchasing a new Otterbox for the new IPhone was the only option. The clear case allows the phones color to show which is exactly why I chose this model.
Otterbox is the only case I trust to protect my phone. I have used these cases for my last three phones, and since then I haven’t broken a phone since.
I've only had my IPhone 12 since January and I've had 3 cases so far. They keep cracking and breaking in the same spot around the side buttons.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 4, 2021
Thanks for the heads-up on the recurring structural struggles you've been having with the Symmetry Series Case, Linda. Have there been any drops/impacts that would have given cause for such damage? Protection is always our top priority, but we don't actually engineer our cases to be indestructible in and of themselves so much as they're intended to absorb the brunt of any nasty spills that might take place.
Regardless of the specifics, please feel welcome to give us a call at 1-855-688-7269 and we'll be glad to help figure out the best path forward.