Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Black Mythosaur
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Black Mythosaur
Posted by: JimB
Verified Purchase:Yes
I have had this case for approximately 3 weeks for my iPhone 12 Pro. I like the slim profile but expected a case that was more translucent. I am disappointed with how easily the case scratches. I would recommend another case for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 17, 2020
Hi, Jim!
We're sorry to hear about your frustration with your Symmetry Series Clear case! We appreciate your feedback about the scratches, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Symmetry Series Clear case! We appreciate your feedback about the scratches, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Doug
Verified Purchase:Yes
This is my second OtterBox. They do a great job of protecting your phone, they provide a sure grip and best of all, the clear case allows you to see that special color you selected. Also, the buttons operate easily, as if there were no case on the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JT315
Verified Purchase:Yes
Purchased for my new iPhone 12 Pro. No issues. Liked the clear case as I purchased the blue version of the 12 pro.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TheHUD
Verified Purchase:Yes
Bought the case b/c I did not want a clear clear case but wanted something with a little color to it. So I am good with the case visually. However, the case has zero grip and super slippery which causes me to drop my phone all the time. This is why I gave it 3 stars.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 16, 2020
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip with your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip with your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: pjbengineer
Verified Purchase:Yes
I purchased this clear case because I didn't want to hide the color of my phone.
I really like how well it fits.
It is a challenge to remove it once it is on (had to do this to apply the separately purchased screen protector), but that is good.
It provide significant edge protection and has a nice lip around the glass surface.
It is a little pricey.
I really like how well it fits.
It is a challenge to remove it once it is on (had to do this to apply the separately purchased screen protector), but that is good.
It provide significant edge protection and has a nice lip around the glass surface.
It is a little pricey.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JPM3
Verified Purchase:Yes
good fit, hard to get on. it did protect my phone from a fall. loss of a star as it cracked upon installation
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Richie
Verified Purchase:Yes
I got this case for my iPhone 12 pro and its amazing. It’s very protective while showing off the back of my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bigalf
Verified Purchase:Yes
I bought this case three weeks ago and is great and super clear.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com