Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Black Mythosaur
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
124
4 Stars
27
3 Stars
23
2 Stars
20
1 Star
19
74%of customers recommend this product.
(
148 out of
199)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12 / 12 Pro - Black Mythosaur
Posted by: Carol23
Verified Purchase:Yes
I was pleasantly surprised. I didn’t think I would like a clear cover. Truthfully, I purchased it because the blue one was on back order and I needed a cover immediately. I love it and I can find my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: gigger717
Verified Purchase:Yes
this otterbox iphone 12 moon walker case is super nice looking u can see the phone behind and best part is i know it is protected 100%
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Semper24
Verified Purchase:Yes
Was not happy with this case at all. Felt like a jelly type material and was non transparent. I ended up buying another case from my carrier.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 19, 2020
Hi Semper24,
We’re sorry that this Symmetry Series Clear case did not quite meet your expectations. We’ll pass your thoughts on to our design team for future consideration. We hope this experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions, please do not hesitate to contact us at the following link.
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
We’re sorry that this Symmetry Series Clear case did not quite meet your expectations. We’ll pass your thoughts on to our design team for future consideration. We hope this experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions, please do not hesitate to contact us at the following link.
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rachel
Verified Purchase:Yes
I bought this for my new phone and I am happy that I did. It is not bulky for my hands and my phone is secure for it is hard to take off. I enjoy that it is not easy to come off I feel my phone is safer this way.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: pfeiffal
Verified Purchase:Yes
Great product to keep my iPhone 12 protected and still be able to see the beautiful shade of blue!! Easy to “install” and not bulky!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carol7863
Verified Purchase:Yes
Happy with purchase but wish it had something covering the bottom charging ports. Dropped my phone into water accidentally just days after putting in new case. It survived but water did get in the charging port. Fortunately it dried overnight. Everywhere else the case was air tight and kept the water out for the few seconds it took me to retrieve it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
It has a hard plastic case that slides easily. I through it away.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 18, 2020
Hi, James.
We're sorry to hear about your disappointment with your Symmetry Series case. We appreciate your feedback about the grip of your case, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, we do have a 30 day return window, but we do require that you still have that case, so you can send it back. If you still have access to that case, please don't hesitate to reach out to our Customer Service Team about an RMA here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case. We appreciate your feedback about the grip of your case, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, we do have a 30 day return window, but we do require that you still have that case, so you can send it back. If you still have access to that case, please don't hesitate to reach out to our Customer Service Team about an RMA here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Erin2020
Verified Purchase:Yes
I love having a clear case that protects my iPhone 12 as well as allows the natural color of my green phone to show through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com