We bought two of these phone cases for my 2 sons. They love the clear case. We have used the symmetry series before and they are sturdy and protect the phone.
It’s a fingerprint magnet. I cleaned it with a microfiber cloth and it scratched. It’s insanely hard to put on. Only reason I’m rating it higher is because I’ve had otterbox before and it protects my phone from daily use. They tend to turn yellow and fall apart sooner than they should for the price you pay, so I sold mine and got a cheaper Insignia case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 22, 2020
Hi Eh28,
We're bummed to hear you went in a different direction. A microfiber cloth shouldn't be able to scratch the Symmetry case, but nonetheless, we're always more than happy to repair any scratches, color changes, or whatever you may run into with a warranty replacement.
Feel free to contact our Otters with any further questions or comments and we'd be glad to assist! https://www.otterbox.com/en-us/support
My wife and I bought our 16 year old son a new iPhone 12. Knowing his history with electronic devices, I insisted he put the new phone in an Otter Box. Sure enough, within about a week, the phone took a swim in an unpleasant place and survived as a result of being in the Otter Box!
I got this case over others. The button covers do not have holes to allow debris to enter around the phone. I have had previous OtterBox for phone and iPad. They are very dependable.