Customer reviews from https://www.asus.com
ASUS - RT-AX57 Go AX3000 Dual-Band Wi-Fi 6 Travel Router - White
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for ASUS - RT-AX57 Go AX3000 Dual-Band Wi-Fi 6 Travel Router - White
Customer Rating
4
RT-AX57 Go - Initial Tests are working.....
on September 26, 2025
Posted by: Anonymous
Verified Purchase:Yes
So far, so good. The ASUS website provided canned documentation that did not provide accurate info on how to setup the WISP interface. Thanks to Perpelxity I did get the WISP config to work. Note: It looks like only one SSID can be active regadless of which ISP is the host. Tried it at home. Visted a local office with its own open WiFi. Connected there. I setup VPN Fusion and that seemed wo work as well....Next step..the cruise! Wb s
Written by a customer while visiting https://www.asus.com
Customer Rating
1
The Crappy RT-AX57GO. WHY AM I HAVING TO PUT THIS
on January 8, 2026
Posted by: GLS1
Frequency of use:Daily
Verified Purchase:Yes
DON'T BUY THIS CRAPPY ROUTER. IT IS TERRIBLY AWFUL
Response from https://www.asus.comBy Chantae, CLM, January 8, 2026
Dear GLS1,
Thank you for sharing your experience with the ASUS RT-AX57 Go Router. We sincerely apologize that the product did not meet your expectations. We understand how important reliable performance is, and we regret the inconvenience this has caused. To further investigate the issue and provide assistance, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507026653-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS RT-AX57 Go Router. We sincerely apologize that the product did not meet your expectations. We understand how important reliable performance is, and we regret the inconvenience this has caused. To further investigate the issue and provide assistance, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507026653-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Cfurther
Verified Purchase:Yes
In WISP mode, device could not retain WAN side connectivity. Weirdly, it would display multiple identical SSIDs (one per channel?) for the WAN side
Response from https://www.asus.comBy Chantae, CLM, February 13, 2026
Dear Cfurther,
Thank you for sharing your experience with the ASUS RT-AX57 Go travel router. We sincerely apologize for the issues you've encountered while operating the device in WISP mode, particularly with maintaining WAN connectivity and the appearance of duplicate SSIDs.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507026653-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to fix disconnection in Public WiFi Mode(WISP)? (RT-AX50 Go) - https://www.asus.com/support/faq/1055599/
Thank you for sharing your experience with the ASUS RT-AX57 Go travel router. We sincerely apologize for the issues you've encountered while operating the device in WISP mode, particularly with maintaining WAN connectivity and the appearance of duplicate SSIDs.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507026653-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to fix disconnection in Public WiFi Mode(WISP)? (RT-AX50 Go) - https://www.asus.com/support/faq/1055599/
Written by a customer while visiting https://www.asus.com