Hi Allan! Thank you for the thoughtful review. We’re glad the compact size is working well for travel, and we appreciate your early impressions on battery life. On shave closeness, we understand the expectation, especially with a lighter beard, so it’s helpful to hear it hasn’t fully met your preference yet. We hope it continues to improve for you as you get more time with it, and we value the balanced feedback as it helps guide future refinements.

Hi! We regret to learn about the discomfort you've experienced with our product. One approach that may help with this issue is to switch to dry shaving. Dry shaving with electric razors is generally considered less likely to cause pulling or discomfort. Here are some tips that might enhance your dry shaving experience. Firstly, it's essential to ensure that your hair is the right length for dry shaving. Electric shavers tend to work best on shorter hair, so if your hair is too long, it might get caught in the shaver, leading to discomfort. Stretching the skin in the area you're shaving can also be beneficial. This technique provides a smoother surface for the shaver to glide over, reducing the chances of hair pulling. Cleaning your shaver regularly is crucial for maintaining its performance. Over time, hair can accumulate, interfering with the shaver's ability to provide a smooth shave. Everyone's skin and hair are unique, so don't be discouraged if it takes some time to discover what works best for you

Hi there! Thank you for your honest feedback! We're glad to hear you're enjoying the close shave our shaver provides. We appreciate your note about the sideburns and will keep it in mind as we work to improve. Your input helps us grow, and we’re grateful you gave our product a try!