Response from PanasonicBy Team Panasonic-C, Team Panasonic, October 1, 2024
Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product.
Written by a customer while visiting Panasonic
Customer Rating
1
Stopped working after two years
on December 10, 2024
Posted by: Jon
NI-QL1000 cordless iron worked great until it didn’t. Iron was used for quilting projects for approximately two years and then stopped working. The base still receives power but the iron itself would not operate. I disassembled the iron and identified the thermal cutout had blown which cuts off power to the heating element and the circuit board.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - S, Team Panasonic, December 16, 2024
Hello Jon! Thank you for your review! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. If you are having issues with the heating of the iron we recommend seeking professional assistance from our authorized service center.
I love my new iron. The one thing I’m concerned about is that when ironing from l ft to right the water section moves - doesn’t seem stable.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, January 7, 2025
We're glad you took time to leave a review! Your feedback helps us identify areas where we can make positive changes. If the water tank seems to move, please make sure that it is properly attached to the body while ironing.