Customer Reviews for Best Choice Products - Queen Size Adjustable Bed Base for Stress Management with Massage, Remote Control, USB Ports - Gray
Customer Rating
3
With the money but needs some upgrades
on July 29, 2026
Posted by: Kelly L
from Fall River, MA
I didn’t realize the bed only had USB ports on one side, unfortunately for me it’s the side I put against the wall and I sleep on the other, so there’s no way for me to use them. It’s also where the storage pouch for the remote is. The bed itself works well, has smooth movement. Maybe instead of the flashlight on the remote ports on both sides might be a worthwhile upgrade
Bought the bed in September 2025. It stopped working after a power surge. I Bought this bed for my disabled daughter and basically all I get from the company is same message of how to fix. It didn't fix it and they just tell ms to do the same thing over and over.
I got the bedframe and it worked good for about 2 months. Then it stopped working. The remote lights up and the light under the bed works but it no long moves. Contact company for help and they said they couldn't do anything because the 60 day warranty was up. They wouldn't even help with trouble shooting. Never will buy from this company again
Purchased this adjustable bed in march 2026. It was great for 4 months. Now in July it has totally stopped working and cannot get any info on fixing it. Very poor customer service