I received this umbrella as a gift in December. Now that it’s summer I began to use it and one of the bottom pole bent when a little bit of wind picked up and the umbrella was open. It has taken over 11 emails with the company all resulting in them not being able to help me with the replacement part for the umbrella and now it is completely useless. They don’t even offer the ability to purchase replacement parts for their products. I have never dealt with a more difficult company. I don’t recommend ever buying one of their products because if something goes wrong, you have absolutely no support from the company.
It's made well. Good fabric and covers a large area with shade. The only downside is it's very hard to crank the umbrella up and down. Not good for older people with limited strength.
I love love love this umbrella. It arrived within a few days of me ordering it and although they didn’t mention it, it has an off/on switch for the solar lights. It was very easy to put together also. The rust color was spot on too.
The rope of the umbrella was not properly installed. When I tried to fix it, it went through the tube. Trying to fix mess up the whole system. Replacement was not a available.
Terrible quality on plastic components. Cheap plastic parts readily break, one broken in the box and one broke on the third use. Replacement parts are not available and replacement umbrellas are not available. Don't waste your money on a bcp umbrella.