Customer reviews from bestbuy-ca
Snailax - Full Body Massage Chair Pad, Shiatsu Neck Back Massager with Heat & Compression - Black
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Snailax - Full Body Massage Chair Pad, Shiatsu Neck Back Massager with Heat & Compression - Black
Customer Rating
1
Safety Issues After a Few Weeks of Use
on January 17, 2026
Posted by: seekingformassagechair001
from Ontario
I purchased this chair in mid-December 2025. Initially, it worked fine. The neck massage area felt a bit stiff, but considering the price, my expectations were not very high.
However, after about three weeks, the neck massage area started making unusual noises, and I noticed sounds that seemed like electrical leakage. This raised serious safety concerns for me.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Blissfully Amazing!
on February 5, 2026
Posted by: 00374859
from Ottawa
I have sciatic and piriformis pain, and I love this chair pad. I have it on a recycliner and it is fantastic. The compression, heat, and massage can't be beat. I would buy this again.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca